Public Tickets
Talha
ShowcaseClosed
ClaPat - Creative Masonry Blog WordPress
Updated March 8, 2023 at 1:13pm
9
Most recent comment from Support Team:Please add these styles in Customizer > Additional CSS:
.load-no-ajax .quick-link {
pointer-events: none;
}
.load-no-ajax .active .quick-link {
pointer-events: initial;
}
These styles may help with th ...
gihan
font size and hero immageClosed
Harington - Creative Portfolio Theme
Updated March 7, 2023 at 7:27pm
4
Most recent comment from Support Team:Hello, in order to change the hero title size in all portfolio items plz add this to customizer -> additional css@media only screen and (max-width: 1466px){ .uppercase-text .hero-title { ...
Julien Menard
Parallax ImageClosed
Harington - Creative Portfolio Theme
Updated March 7, 2023 at 6:02am
2
Most recent comment from Support Team:Hi Julien,which image - your site URL plz and perhaps a screenshot so we know exactly what is it about.
Belal
Theme Customization, and documentation filesClosed
Harington - Creative Portfolio Theme
Updated March 4, 2023 at 5:28am
2
Most recent comment from Support Team:Hello,If you can provide wp admin access we can import demo data free of charge. This will give you a snapshot of our live demo you can start customizing from. You just need to specify your preferred ...
Piotr
Problem with zoom galleryClosed
Humpton - Creative Portfolio Theme
Updated March 3, 2023 at 9:38am
22
Most recent comment from Piotr:Sure, thank you!
Carlos Vera
Various problems on the webClosed
Humpton - Creative Portfolio Theme
Updated March 8, 2023 at 2:16pm
5
Most recent comment from Support Team:Hello,
Regarding the issue with slider titles overlapping, this is caused by the slide transition duration being set to 1000ms, which isn't enough time to display captions with multiple words tha ...
Carlos Vera
Maps Api en humpton not workClosed
Humpton - Creative Portfolio Theme
Updated March 2, 2023 at 10:48am
5
Most recent comment from Carlos Vera:I have been able to solve the api problem, I had to enable the apis in google services.
Carlos Vera
light navigator no workClosed
Humpton - Creative Portfolio Theme
Updated March 2, 2023 at 10:35am
5
Most recent comment from Carlos Vera:You are absolutely right I have managed to solve it!!!!
Thank you very much!!!
Pol Solà
Demo Data Error GutenbergClosed
Humpton - Creative Portfolio Theme
Updated March 1, 2023 at 3:11pm
8
Most recent comment from Support Team:Hi there,It may not affect the SEO if you have multiple h1's in the page. Plz refer to:https://moz.com/blog/h1-seo-experimentWhat most likely matters is to, quote 'Use a large font headlin ...
Thomas
Bad result with PageSpeed InsightsClosed
Harington - Creative Portfolio Theme
Updated March 1, 2023 at 2:44pm
4
Most recent comment from Support Team:Hello Thomas,Yes, we believe so. For instance, it will help caching images and other content thus reducing the network latency. Avoid minifying since it may break the theme almost all js libraries ar ...
Teruaki YANO
how to change the order of the items displayed on the showcase slider of the front page.Closed
Colega - Creative Portfolio Theme
Updated March 1, 2023 at 5:51am
7
Most recent comment from Support Team:Ok, not a problem!
OMW
Map is not workingClosed
Harington - Creative Portfolio Theme
Updated February 28, 2023 at 3:42pm
2
Most recent comment from Support Team:Hi there you have an error in the Google Console:Geocoding Service: This API project is not authorized to use this API. For more information on authentication and Google Maps JavaScript API services ...
Raigan
website issueClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated February 27, 2023 at 6:59pm
2
Most recent comment from Support Team:Hello,
If you can provide wp admin access in a private comment we can import demo data free of charge. This will give you a snapshot of our live demo you can start customizing from.
Justin
AJAX loading elementsClosed
Humpton - Creative Portfolio Theme
Updated February 27, 2023 at 9:34am
2
Most recent comment from Support Team:Hi Justin,as you probably know we cannot guarantee any of the third party elements working w/ AJAXCSS styles are usually loaded in the header of the page, dynamic js effects in the footer.When a page ...
sofiane
le temps de chargementClosed
Humpton - Creative Portfolio Theme
Updated February 27, 2023 at 8:58am
2
Most recent comment from Support Team:Hi there,images take a bit too much time to download which may indicate slow network speed of your server:https://prnt.sc/3-3f9k4K-vXiWe recommend installing and using W3 Total Cache plugin that we ar ...