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Public Tickets

Michal Portfolio images missing or not loading – Bennet + Gutenberg   Bennet - Creative Portfolio WordPress theme   Updated 9 hours ago   7 Most recent comment from Michal:Hi, thanks a lot for the fix. It seems to have worked. I have one more question – is there a way to change the color of the circle with the eyes in the hero image (orange by default) using custom CS ... Jordi Francesc Jové Gómez Classic portfolio grid   Colega - Creative Portfolio Theme   Updated 13 hours ago   1 Most recent comment from Jordi Francesc Jové Gómez:Hi, I’ve purchased several templates from here. I’m using the Colega Theme. I’d like to have a classic layout where the projects are displayed in a square or rectangular grid system (for example ... Avishay Parallax disabled when skipping gallery preview   Manifesto - Creative Portfolio Theme   Updated 1 day ago   3 Most recent comment from Avishay:No. I'm referring to the Portfolio Showcase: PORFOLIO - 121 Den of AIIf you can have a look I'd much appreciate it.A Dopee Unable to Change “Bennet” Text in Hero Banner   Bennet - Creative Portfolio WordPress theme   Updated 2 days ago   2 Most recent comment from Support Team:Hi there, the word 'Bennet' you mentioned is actually part of the hero section, configurable in page or portfolio item options. So when you Edit the page (classic Edit not Edit with Elemento ... Valentin Magic cursor customizationClosed   Nanotech - Creative Portfolio Theme   Updated 2 weeks ago   10 Most recent comment from Support Team:Hello, both actually Fernando Lima don't workClosed   Rayden - Creative Portfolio Theme   Updated 3 weeks ago   2 Most recent comment from Support Team:Dear Fernando, thanks for putting together a document so detailed. A lot the items are referring the order of portfolio items (your site vs live demo) so I simply changed that in customizer -> portfol ... Sergio Hero background imageClosed   Nanotech - Creative Portfolio Theme   Updated 3 weeks ago   2 Most recent comment from Support Team:Hello Sergio, that's correct, the hero image wrapper is on the same level and following the hero container. What I assume you want to is to have the hero image displayed just underneath the hero ... Ksenija PortfolioClosed   Bennet - Creative Portfolio WordPress theme   Updated 3 weeks ago   6 Most recent comment from Support Team:Ok the closing the current ticket and we will continue our conversation in the private thread. Fernando Lima wordpress version don't workClosed   Rayden - Creative Portfolio Theme   Updated October 14, 2025 at 5:32pm   2 Most recent comment from Support Team:Hello Fernando, we responded to your other (private) ticket. It looks like you tried to import the main archive instead of the theme zip file.  [email protected] URGENT error installation bennet themeClosed   Bennet - Creative Portfolio WordPress theme   Updated October 14, 2025 at 5:16pm   2 Most recent comment from Support Team:Hi there, If you can provide wp admin access in a private comment, we can import demo data free of charge. This will give you a snapshot of our live demo you can start customizing from. Specify if you ... Kanti features not working properlyClosed   Montoya - Creative Portfolio Theme   Updated October 6, 2025 at 5:39pm   4 Most recent comment from Support Team:Hello, In common.js, Horizontal Gallery function was first followed by the List Rotator function. I cut and paste the List Rotator function before the Horizontal Gallery function. Hard refresh and tes ... claudio dannhart videohero in mobile versionClosed   Humpton - Creative Portfolio Theme   Updated October 1, 2025 at 5:09am   4 Most recent comment from Support Team:Ok Claudio. We will respond to your other ticket shortly. Leonardo Barni Theme functionalityClosed   Montoya - Creative Portfolio Theme   Updated October 1, 2025 at 4:21am   4 Most recent comment from Support Team:Hi there, in this case you can modify the directly the file in the parent theme. Just to see if it makes any difference (in terms related to screen size) Ivan Montoya galleryClosed   Montoya - Creative Portfolio Theme   Updated September 20, 2025 at 5:23pm   2 Most recent comment from Support Team:Hello Ivan, you can decrease the size of the gallery thumbnails by decreasing the width which is expressed in view port width .moving-gallery li {    width: 25vw;} so you can say something like .mov ... Antonio lightbox not working on elementorClosed   Montoya - Creative Portfolio Theme   Updated September 20, 2025 at 5:03pm   11 Most recent comment from Support Team:Thanks Antonio for your suggestion, I appreciate it. I will forward it to our web designer.