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Public Tickets

Dopee Unable to Change the hover effect on “Bennet” Text in Hero Banner   Bennet - Creative Portfolio WordPress theme   Updated 5 hours ago   1 Most recent comment from Dopee:Currently, hovering over the "Bennet" text in the hero banner triggers the mouse cursor effects, including the orange background and the eye icon. The requirement is to disable all hover effects on th ... Jordi Francesc Jové Gómez Classic portfolio grid   Colega - Creative Portfolio Theme   Updated 15 hours ago   3 Most recent comment from Jordi Francesc Jové Gómez:Hello, how much does it cost to modify it? Thank you. Avishay Parallax disabled when skipping gallery preview   Manifesto - Creative Portfolio Theme   Updated 19 hours ago   4 Most recent comment from Support Team:Yes, sure. Ok got it. From here https://lightgray-dunlin-192207.hostingersite.com/portfolio/ where can I go to check the parallax effect which is off? And while at it, can you send us wp admin access ... Michal Portfolio images missing or not loading – Bennet + Gutenberg   Bennet - Creative Portfolio WordPress theme   Updated 22 hours ago   8 Most recent comment from Support Team:Hi Michal, No, not really. You can change that in /core/js/common.js line 868 https://prnt.sc/RB7SAYZiFcO0 Hard refresh the content after making the changes. Dopee Unable to Change “Bennet” Text in Hero Banner   Bennet - Creative Portfolio WordPress theme   Updated 5 days ago   2 Most recent comment from Support Team:Hi there, the word 'Bennet' you mentioned is actually part of the hero section, configurable in page or portfolio item options. So when you Edit the page (classic Edit not Edit with Elemento ... Valentin Magic cursor customizationClosed   Nanotech - Creative Portfolio Theme   Updated 2 weeks ago   10 Most recent comment from Support Team:Hello, both actually Fernando Lima don't workClosed   Rayden - Creative Portfolio Theme   Updated October 24, 2025 at 10:00am   2 Most recent comment from Support Team:Dear Fernando, thanks for putting together a document so detailed. A lot the items are referring the order of portfolio items (your site vs live demo) so I simply changed that in customizer -> portfol ... Sergio Hero background imageClosed   Nanotech - Creative Portfolio Theme   Updated October 24, 2025 at 7:31am   2 Most recent comment from Support Team:Hello Sergio, that's correct, the hero image wrapper is on the same level and following the hero container. What I assume you want to is to have the hero image displayed just underneath the hero ... Ksenija PortfolioClosed   Bennet - Creative Portfolio WordPress theme   Updated October 24, 2025 at 6:34am   6 Most recent comment from Support Team:Ok the closing the current ticket and we will continue our conversation in the private thread. Fernando Lima wordpress version don't workClosed   Rayden - Creative Portfolio Theme   Updated October 14, 2025 at 5:32pm   2 Most recent comment from Support Team:Hello Fernando, we responded to your other (private) ticket. It looks like you tried to import the main archive instead of the theme zip file.  [email protected] URGENT error installation bennet themeClosed   Bennet - Creative Portfolio WordPress theme   Updated October 14, 2025 at 5:16pm   2 Most recent comment from Support Team:Hi there, If you can provide wp admin access in a private comment, we can import demo data free of charge. This will give you a snapshot of our live demo you can start customizing from. Specify if you ... Kanti features not working properlyClosed   Montoya - Creative Portfolio Theme   Updated October 6, 2025 at 5:39pm   4 Most recent comment from Support Team:Hello, In common.js, Horizontal Gallery function was first followed by the List Rotator function. I cut and paste the List Rotator function before the Horizontal Gallery function. Hard refresh and tes ... claudio dannhart videohero in mobile versionClosed   Humpton - Creative Portfolio Theme   Updated October 1, 2025 at 5:09am   4 Most recent comment from Support Team:Ok Claudio. We will respond to your other ticket shortly. Leonardo Barni Theme functionalityClosed   Montoya - Creative Portfolio Theme   Updated October 1, 2025 at 4:21am   4 Most recent comment from Support Team:Hi there, in this case you can modify the directly the file in the parent theme. Just to see if it makes any difference (in terms related to screen size) Ivan Montoya galleryClosed   Montoya - Creative Portfolio Theme   Updated September 20, 2025 at 5:23pm   2 Most recent comment from Support Team:Hello Ivan, you can decrease the size of the gallery thumbnails by decreasing the width which is expressed in view port width .moving-gallery li {    width: 25vw;} so you can say something like .mov ...