Public Tickets
Andrea Pfaff
how to integrate imprint into a one-pager?
Newave - Wordpress Responsive One Page Parallax
Updated 13 hours ago
1
Most recent comment from Andrea Pfaff:Hi. I installed and configurated the Newave Theme for my company website. I also created a page for imprint+privacy policy. However – I do not find a way to integrate/activate this page which would ...
Paul Lussier
3rd party image gallery doesn't load
Serano - Creative Portfolio Theme
Updated 2 days ago
1
Most recent comment from Paul Lussier:Hello. I've submitted a couple of tickets regarding this issue and just know there must be a solution. So I asked github copilot and they responded with these following screen shots. Can you help ...
Piotr Piatek
install plugin and...
Bennet - Creative Portfolio WordPress theme
Updated 4 days ago
3
Most recent comment from Piotr Piatek:Hi.I did not receive a notification that there was a response to my post. On the other hand, this response does not explain anything to me. Can I receive information currently on my problems according ...
Paul Lussier
Image galleries don't load
Serano - Creative Portfolio Theme
Updated 5 days ago
2
Most recent comment from Support Team:Hey Paul, right you need to to chose between the two. Now, we can recommend Serano's elements/blocks that are guaranteed to work with ajax
http://clapat-themes.com/wordpress/serano/multimedia/
ht ...
Alejandro
Headers and Hero
Montoya - Creative Portfolio Theme
Updated 5 days ago
4
Most recent comment from Support Team:Hey Alejandro, well, these are the most common - the ones which are listed in the docs. However, if you indicate a specific element with a specific behaviour that you need to replicate and may have a ...
Kevin
The theme options are unusable.
ClaPat - Creative Masonry Blog WordPress
Updated 1 week ago
9
Most recent comment from Support Team:Hello Kevin,
plz try the following
main .cd-main-content.cd-index
{
background-color: #f2f2f2;
width: 100%;
}
change the hex color code and add it to customizer -> addition ...
Marc Poirier
modifying colors
Manifesto - Creative Portfolio Theme
Updated 1 week ago
2
Most recent comment from Support Team:Hello Marc,
there are two options working with background colors in tandem: one if the hex color itself and the other one sets the color scheme for the foreground elements (text, for example) based on ...
Zakaria
Header/Hero issue
Montoya - Creative Portfolio Theme
Updated 1 week ago
4
Most recent comment from Support Team:Hello Zakaria,
So this text in the hero section
https://prnt.sc/vMWEYfFFp1Cq
do you want to replace it with an image, a logo perhaps?
Kevin
about Google Font
ClaPat - Creative Masonry Blog WordPress
Updated 1 week ago
2
Most recent comment from Support Team:Hi Kevin,
Not sure how we can solve this. I know that the google fonts are cached however it depends on the server's settings. You can for instance download the font files manually, define the cs ...
Brian
Uploading the demo dataClosed
Grenada - Creative Ajax Portfolio Showcase Slider Theme
Updated 1 week ago
2
Most recent comment from Brian:Nevermind, i found out i needed the checkbox ticked that said "import file attachments"
johannes
issues with ajax & colorsClosed
Nanotech - Creative Portfolio Theme
Updated 2 weeks ago
8
Most recent comment from Support Team:I think it really depends on the context therefore what is the color you are trying to change for example? Where, exactly? if you can open a new ticket to avoid the long threads?
Tandem
Using the childscript.js and pinned sectionClosed
Montoya - Creative Portfolio Theme
Updated 2 weeks ago
8
Most recent comment from Tandem:Hi,Thank you for adding the correct HTML for this.Kind regards,Hanneke
Heber
Update ThemeClosed
Newave - Wordpress Responsive One Page Parallax
Updated 2 weeks ago
2
Most recent comment from Support Team:Hello Heber,
we can certainly help you if you can provide wp admin access in a private comment. On the other hand plz renew your support period, do that beforehand.
if the related URL still valid?
h ...
michele
Bennet title interaction on hoverClosed
Bennet - Creative Portfolio WordPress theme
Updated 2 weeks ago
2
Most recent comment from Support Team:Hi Michele,
sure, there are two files in /images folder (path relative to root theme folder) called eyes.png and eyes1.png you can simply change them while keeping the same file name
xdrac
Thumbnail Image Sizes?Closed
Satelite WordPress Theme
Updated 2 weeks ago
4
Most recent comment from Support Team:I would recommend to use 1600px instead of 800px as the thumbnails are actually the hero images (so the same images in portfolio grid and in fullscreen slider)