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Public Tickets

Valentin Page 404   Nanotech - Creative Portfolio Theme   Updated 9 hours ago   3 Most recent comment from Valentin:I'll check the php file then and will get back to you if needed. Valentin Anchor link not working   Nanotech - Creative Portfolio Theme   Updated 9 hours ago   3 Most recent comment from Valentin:If you go there https://y-ours.fr/ and click on the header button (top right), you'll be redirected to the top of the contact page.But the link is actually https://y-ours.fr/contact#contact a ... Valentin Questions about scroll between portfolio items   Nanotech - Creative Portfolio Theme   Updated 9 hours ago   3 Most recent comment from Valentin:When you say hide it you mean remove the scroll in between items all together ? No way to customize / filter by category ? Valentin Preloader on first load only ?   Nanotech - Creative Portfolio Theme   Updated 9 hours ago   5 Most recent comment from Valentin:Here is a private account you can use: Url: https://y-ours.fr/wp-admin User: guest Pass: cl4pat-tmp-admin-credentials So you can check why we have the loading screen on every page. Valentin Magic cursor customization   Nanotech - Creative Portfolio Theme   Updated 9 hours ago   3 Most recent comment from Valentin:Here is a private account you can use:Url: https://y-ours.fr/wp-adminUser: guestPass: cl4pat-tmp-admin-credentialsSo you can :* Remove the googly eyes* Check the behavior on /contact page (the clic ... Archit Bansal URGENT! Bug with Portfolio Expand Gallert   Nanotech - Creative Portfolio Theme   Updated 2 days ago   3 Most recent comment from Archit Bansal:marketocrat.in/wp-adminUsername: tempuserPassword: PVp2KPC89pzCXux()n(L^6TdPlease look at both the issues Phúc Shop sidebar not working   Montoya - Creative Portfolio Theme   Updated 2 days ago   1 Most recent comment from Phúc:Hi, Seem like Shop Sidebar is not working. I add widget for it but it only show widget from Blog SidebarTake a look, thank you.  Kevin about Google Font   ClaPat - Creative Masonry Blog WordPress   Updated 3 days ago   4 Most recent comment from Support Team:You can simply manually download the fonts to your computer and then upload the files to Media Library define a font face in you css file or appearance -> customize -> additional css and replace font- ... Mia Hover on portfolio thumbs   Harington - Creative Portfolio Theme   Updated 3 days ago   4 Most recent comment from Support Team:Yes, with custom work I think it would be possible. Enky Dhar Image is not display in protfolio showcase template   Bennet - Creative Portfolio WordPress theme   Updated 1 week ago   2 Most recent comment from Support Team:Hello, If you import demo data, try replacing hero demo images for ALL portfolio items with images coming from your domain/media library, on some sites the webgl will complain about images coming from ... Paul Lussier 3rd party image gallery doesn't loadClosed   Serano - Creative Portfolio Theme   Updated 1 week ago   2 Most recent comment from Support Team:Hi Paul, That's great if you know which code is initializing the galleries you can add it to the ajax success event handle which is present in childscript.js or our child theme. https://prnt.sc/q ... Piotr Piatek install plugin and...Closed   Bennet - Creative Portfolio WordPress theme   Updated 2 weeks ago   4 Most recent comment from Support Team:Hi Piotr we have reviewed the video and its is about the Agency page https://recolorlab.pro/agency/ you can disable smooth scrolling in customizer -> general settings to see if it gets more suitable  ... Andrea Pfaff how to integrate imprint into a one-pager?Closed   Newave - Wordpress Responsive One Page Parallax   Updated 2 weeks ago   2 Most recent comment from Support Team:Dear Andrea, That is a pertinent question. What you can do is basically create a page and then in page options you 'This page is a section' to No You can then include a link to this page in ... Paul Lussier Image galleries don't loadClosed   Serano - Creative Portfolio Theme   Updated 2 weeks ago   2 Most recent comment from Support Team:Hey Paul, right you need to to chose between the two. Now, we can recommend Serano's elements/blocks that are guaranteed to work with ajax http://clapat-themes.com/wordpress/serano/multimedia/ ht ... Alejandro Headers and HeroClosed   Montoya - Creative Portfolio Theme   Updated 2 weeks ago   4 Most recent comment from Support Team:Hey Alejandro, well, these are the most common - the ones which are listed in the docs. However, if you indicate a specific element with a specific behaviour that you need to replicate and may have a ...