Okay

Public Tickets

Helder Image Animation Loading problem   Serano - Creative Portfolio Theme   Updated 34 minutes ago   6 Most recent comment from Helder:Hello, If you can show me how to do this it's be a good. i can implement here in my end...And abou the last coment before the sugestion:"Even though it is in your URL, sometimes the problem happ ... Daniel-Alexandru Modifying Hero Info Text on a portfolio Item   Manifesto - Creative Portfolio Theme   Updated 1 hour ago   4 Most recent comment from Support Team:Hi Daniel,So what is then the portfolio item URL? if we are at it, can you post here updated admin access in a private comment? Manuele Info   Serano - Creative Portfolio Theme   Updated 1 hour ago   4 Most recent comment from Support Team:Hi there,Send us wp admin access if possible (login url, admin username and password) in a private comment. Jürgen demo content and elementor not working   Manifesto - Creative Portfolio Theme   Updated 1 hour ago   8 Most recent comment from Support Team:Hello Erik,Please don't use this thread and open a new private ticket. Send us wp admin access if possible (login url, admin username and password) so we can help you further. James Brandwood Pressing back on mobile takes you to blank page that does not load.Closed   Cubez - Creative WordPress Showcase Portfolio Theme   Updated 7 hours ago   2 Most recent comment from Support Team:Hello James, we responded to your other ticket, closing this one. James Brandwood slow down animationsClosed   Cubez - Creative WordPress Showcase Portfolio Theme   Updated 7 hours ago   2 Most recent comment from Support Team:Hello James, we responded to your other ticket, closing this one. Joamuriel Page is broken   Bauman   Updated 4 days ago   6 Most recent comment from Support Team:Hi there, so first I believed That it may be a theme related configuration problem however I deactivated Bauman and the two related plugins and I tested the backend page update with a WordPress defaul ... Luca Visualization problem on mobile and javascript error   Manifesto - Creative Portfolio Theme   Updated 1 week ago   2 Most recent comment from Support Team:Hello Luca,Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the experti ... Marina Menu not opening one pageClosed   Manifesto - Creative Portfolio Theme   Updated 1 week ago   9 Most recent comment from Marina:ok, I understood, thank you so much.I'll contact the hosting platform (who is running the fireshield) to try to find a solution Grégori Installable WordPress file missingClosed Grenada - Creative Ajax Portfolio Showcase Slider Theme   Updated 1 week ago   4 Most recent comment from Support Team:Thank you Grégori we have approved the refund request.We hope you enjoy our theme. hassan RTL WPML ArabicClosed   Munio - Creative Portfolio Theme   Updated 1 week ago   10 Most recent comment from Support Team:Hello Hassan,can you show us some example (screenshots would help) hassan general issuesClosed   Niran - Creative Portfolio Theme   Updated 1 week ago   3 Most recent comment from hassan:That works fine thanks Carlota Mobile Version BugsClosed   Harington - Creative Portfolio Theme   Updated 2 weeks ago   8 Most recent comment from Support Team:Of course we try to solve it except that it is impossible for me to reproduce it I attach a screenshot of my mobile screen testing this portfolio item: https://carlotabatalhadesign.com/work/palacio-co ... Lancer Cant edit the portfolio infoClosed   Serano - Creative Portfolio Theme   Updated 2 weeks ago   4 Most recent comment from Support Team:Hi there, So I changed the hero info text in page options https://prnt.sc/9Zm3cxHhSp2- and it has been reflected in the page preview - I am wondering what is the issue that you are having? https://prn ... My-Linh How to remove "new" from portfolioClosed   Canela - Creative Portfolio Theme   Updated 2 weeks ago   3 Most recent comment from My-Linh:This worked, thanks so much!