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Thank you for registering to Clapat support system, please read the following terms:

1. Please VERIFY YOUR PURCHASE CODE before opening any ticket.

2. Please OPEN A PUBLIC TICKET if you don't have any sensitive information in it. Doing this you'll also help others with your question.

3. Support is offered only for bugs and really small modifications(like a few lines of css or js)

4. Support is offered Monday through Friday, please allow up to 24-72hrs for your ticket to get reviewed & responded to.

5. Before asking for support MAKE SURE THAT YOU SEARCH THROUGH RELATED OPENED TICKETS to see if your question doesn't already have an answer

6. Post as much info as you can on your errors: links and screenshots etc.

7. Be sure that you checked first Documentation, Screencasts and FAQ , it saves us and yourself valuable time.

Best,

Clapat Team.

  Article Categories

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Public Tickets

Brian Stolker Page layout doesn't load properly on first visit – elements stacked vertically, correct grid/columns only after page refresh   Rayden - Creative Portfolio Theme   Updated 2 days ago   3 Most recent comment from Support Team:Hello Brian, ok I am glad if this fixed the pb.  We can’t guarantee that third-party elements will work correctly with AJAX. In most cases, CSS is loaded in the page header and JavaScript effects a ... Rijad Importing theme   Montoya - Creative Portfolio Theme   Updated 2 days ago   2 Most recent comment from Support Team:Hello Rijad if you can send us wp admin access in a private comment we can import and setup Elementor demo data free of charge (this is one of the perks of using our theme) ravi When I click on an image, the same image does not open. Instead, a different image opens. The image shown on the front/thumbnail looks correct, but after clicking it, another image is displayed.Bug: Clicking Image Opens Different Image   Bennet - Creative Portfolio WordPress theme   Updated 3 days ago   11 Most recent comment from Support Team:Hi there, just make things clear: we will not go through all your content because it is not our job to do it, plz check the link regarding the Envato support policy https://themeforest.net/page/item_s ... David Ellis Website browser titleClosed   Satelite WordPress Theme   Updated 2 days ago   4 Most recent comment from David Ellis:Figured it out with Yoast SEO.Thanks Much! David Ellis Small modifications to templateClosed   Satelite WordPress Theme   Updated 5 days ago   14 Most recent comment from David Ellis:Got it!  Thank you.