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1. Please VERIFY YOUR PURCHASE CODE before opening any ticket.

2. Please OPEN A PUBLIC TICKET if you don't have any sensitive information in it. Doing this you'll also help others with your question.

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4. Support is offered Monday through Friday, please allow up to 24-72hrs for your ticket to get reviewed & responded to.

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7. Be sure that you checked first Documentation, Screencasts and FAQ , it saves us and yourself valuable time.

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Clapat Team.

  Article Categories

5 Articles Hervin - Creative Ajax Portfolio Showcase Slider Theme

My fullscreen parallax image is not responsive and does not scale well

How do I upgrade the theme? Will I lose all my changes?

What should be the 'standard size' for images?

+2 more

5 Articles Colega - Creative Portfolio Theme

What should be the 'standard size' for images?

My fullscreen parallax image is not responsive and does not scale well

How can I add my own custom icons/fonts to the theme?

+2 more

5 Articles Satelite WordPress Theme

What should be the 'standard size' for images?

How do I upgrade the theme? Will I lose all my changes?

How can I add my own custom icons/fonts to the theme?

+2 more

6 Articles ClaPat - Creative Masonry Blog WordPress

How can I add my own custom icons/fonts to the theme?

My fullscreen parallax image is not responsive and does not scale well

How do I upgrade the theme? Will I lose all my changes?

+3 more

7 Articles Aruba - Minimal Ajax WordPress Portfolio Theme

My fullscreen parallax image is not responsive and does not scale well

What should be the 'standard size' for images?

Map is not displayed properly

+4 more

5 Articles Canela - Creative Portfolio Theme

How can I add my own custom icons/fonts to the theme?

What should be the 'standard size' for images?

How to optimise the speed of my website?

+2 more

5 Articles Bauman

My fullscreen parallax image is not responsive and does not scale well

How can I add my own custom icons/fonts to the theme?

What should be the 'standard size' for images?

+2 more

5 Articles Munio - Creative Portfolio Theme

How do I upgrade the theme? Will I lose all my changes?

My fullscreen parallax image is not responsive and does not scale well

How to optimise the speed of my website?

+2 more

7 Articles Holver - Minimal Portfolio WordPress Theme

How can I add my own custom icons/fonts to the theme?

Map is not displayed properly

My fullscreen parallax image is not responsive and does not scale well

+4 more

8 Articles Cubez - Creative WordPress Showcase Portfolio Theme

My fullscreen parallax image is not responsive and does not scale well

How to optimise the speed of my website?

How to change the color of a Contact Form 7 placeholder text

+5 more

7 Articles Villar - Creative Portfolio WordPress Theme

Map is not displayed properly

How to change the color of a Contact Form 7 placeholder text

How can I add my own custom icons/fonts to the theme?

+4 more

7 Articles Wizzaro

What should be the 'standard size' for images?

How do I upgrade the theme? Will I lose all my changes?

My fullscreen parallax image is not responsive and does not scale well

+4 more

7 Articles Maestro - Modern Portfolio Showcase WordPress Theme

My fullscreen parallax image is not responsive and does not scale well

What should be the 'standard size' for images?

How to change the color of a Contact Form 7 placeholder text

+4 more

7 Articles Enfolio - Portfolio Showcase WordPress Theme

How do I upgrade the theme? Will I lose all my changes?

How to change the color of a Contact Form 7 placeholder text

What should be the 'standard size' for images?

+4 more

8 Articles California - A theme for Creatives

How to optimise the speed of my website?

My fullscreen parallax image is not responsive and does not scale well

Map is not displayed properly

+5 more

6 Articles Andra - Photography Portfolio WordPress Ajax Theme

How do I upgrade the theme? Will I lose all my changes?

My fullscreen parallax image is not responsive and does not scale well

What should be the 'standard size' for images?

+3 more

7 Articles Tetriz - Creative Portfolio WordPress Theme

How to optimise the speed of my website?

How can I add my own custom icons/fonts to the theme?

AJAX loading and WPBakery

+4 more

8 Articles Pegasus -Showcase Portfolio WordPress Theme

How can I add my own custom icons/fonts to the theme?

Background shows as clear even though it is set to white

What should be the 'standard size' for images?

+5 more

9 Articles Bario - Showcase Portfolio WordPress Theme

How to optimise the speed of my website?

How to change the color of a Contact Form 7 placeholder text

What should be the 'standard size' for images?

+6 more

7 Articles Squares - Interactive Design Agency Portfolio Wordpress

How to change the color of a Contact Form 7 placeholder text

How do I upgrade the theme? Will I lose all my changes?

How to optimise the speed of my website?

+4 more

8 Articles Soho - The Ultimate Portfolio WordPress Theme

What should be the 'standard size' for images?

How to change the color of a Contact Form 7 placeholder text

How do I upgrade the theme? Will I lose all my changes?

+5 more

7 Articles Legrand - Creative Photography Portfolio Theme

What should be the 'standard size' for images?

How do I upgrade the theme? Will I lose all my changes?

How to change the color of a Contact Form 7 placeholder text

+4 more

7 Articles Nerduck - Minimal and Creative Portfolio Theme

How to optimise the speed of my website?

Map is not displayed properly

How can I add my own custom icons/fonts to the theme?

+4 more

26 Articles Newave - Wordpress Responsive One Page Parallax

How to optimise the speed of my website?

When you click on one of my portfolio items, it drops down to a slider, I want the images to be center. How can I do that? I made the slider with a shortcode portfolio slider.

I see the new update with the WPML Certificated.But the language selector that i had in the menu has disappeared, although it is enable. Do you know anything about this?

+23 more

7 Articles Trent - Wordpress Responsive One Page Parallax

Map is not displayed properly

How can I add my own custom icons/fonts to the theme?

How to change the color of a Contact Form 7 placeholder text

+4 more

10 Articles Berger - WordPress Creative Agency Portfolio Theme

Visual Composer in portfolio pages

How do I upgrade Berger theme?

Map is not displayed properly

+7 more

Public Tickets

Helder Image Animation Loading problem   Serano - Creative Portfolio Theme   Updated 1 hour ago   6 Most recent comment from Helder:Hello, If you can show me how to do this it's be a good. i can implement here in my end...And abou the last coment before the sugestion:"Even though it is in your URL, sometimes the problem happ ... Daniel-Alexandru Modifying Hero Info Text on a portfolio Item   Manifesto - Creative Portfolio Theme   Updated 2 hours ago   4 Most recent comment from Support Team:Hi Daniel,So what is then the portfolio item URL? if we are at it, can you post here updated admin access in a private comment? Manuele Info   Serano - Creative Portfolio Theme   Updated 2 hours ago   4 Most recent comment from Support Team:Hi there,Send us wp admin access if possible (login url, admin username and password) in a private comment. Jürgen demo content and elementor not working   Manifesto - Creative Portfolio Theme   Updated 2 hours ago   8 Most recent comment from Support Team:Hello Erik,Please don't use this thread and open a new private ticket. Send us wp admin access if possible (login url, admin username and password) so we can help you further. James Brandwood Pressing back on mobile takes you to blank page that does not load.Closed   Cubez - Creative WordPress Showcase Portfolio Theme   Updated 8 hours ago   2 Most recent comment from Support Team:Hello James, we responded to your other ticket, closing this one.