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1. Please VERIFY YOUR PURCHASE CODE before opening any ticket.

2. Please OPEN A PUBLIC TICKET if you don't have any sensitive information in it. Doing this you'll also help others with your question.

3. Support is offered only for bugs and really small modifications(like a few lines of css or js)

4. Support is offered Monday through Friday, please allow up to 24-72hrs for your ticket to get reviewed & responded to.

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7. Be sure that you checked first Documentation, Screencasts and FAQ , it saves us and yourself valuable time.

Best,

Clapat Team.

  Article Categories

5 Articles Hervin - Creative Ajax Portfolio Showcase Slider Theme

What should be the 'standard size' for images?

How do I upgrade the theme? Will I lose all my changes?

How to optimise the speed of my website?

+2 more

5 Articles Colega - Creative Portfolio Theme

What should be the 'standard size' for images?

How to optimise the speed of my website?

My fullscreen parallax image is not responsive and does not scale well

+2 more

5 Articles Satelite WordPress Theme

How to optimise the speed of my website?

What should be the 'standard size' for images?

How do I upgrade the theme? Will I lose all my changes?

+2 more

6 Articles ClaPat - Creative Masonry Blog WordPress

How to optimise the speed of my website?

Map is not displayed properly

My fullscreen parallax image is not responsive and does not scale well

+3 more

7 Articles Aruba - Minimal Ajax WordPress Portfolio Theme

Map is not displayed properly

My fullscreen parallax image is not responsive and does not scale well

How to optimise the speed of my website?

+4 more

5 Articles Canela - Creative Portfolio Theme

How to optimise the speed of my website?

How do I upgrade the theme? Will I lose all my changes?

How can I add my own custom icons/fonts to the theme?

+2 more

5 Articles Bauman

How do I upgrade the theme? Will I lose all my changes?

How to optimise the speed of my website?

My fullscreen parallax image is not responsive and does not scale well

+2 more

5 Articles Munio - Creative Portfolio Theme

How do I upgrade the theme? Will I lose all my changes?

How can I add my own custom icons/fonts to the theme?

What should be the 'standard size' for images?

+2 more

7 Articles Holver - Minimal Portfolio WordPress Theme

Map is not displayed properly

How can I add my own custom icons/fonts to the theme?

My fullscreen parallax image is not responsive and does not scale well

+4 more

8 Articles Cubez - Creative WordPress Showcase Portfolio Theme

How can I add my own custom icons/fonts to the theme?

How to change the color of a Contact Form 7 placeholder text

How to optimise the speed of my website?

+5 more

7 Articles Villar - Creative Portfolio WordPress Theme

How can I add my own custom icons/fonts to the theme?

Map is not displayed properly

How to optimise the speed of my website?

+4 more

7 Articles Wizzaro

Map is not displayed properly

My fullscreen parallax image is not responsive and does not scale well

How can I add my own custom icons/fonts to the theme?

+4 more

7 Articles Maestro - Modern Portfolio Showcase WordPress Theme

What should be the 'standard size' for images?

How can I add my own custom icons/fonts to the theme?

Map is not displayed properly

+4 more

7 Articles Enfolio - Portfolio Showcase WordPress Theme

What should be the 'standard size' for images?

Map is not displayed properly

How can I add my own custom icons/fonts to the theme?

+4 more

8 Articles California - A theme for Creatives

How to change the color of a Contact Form 7 placeholder text

My fullscreen parallax image is not responsive and does not scale well

How to optimise the speed of my website?

+5 more

6 Articles Andra - Photography Portfolio WordPress Ajax Theme

How can I add my own custom icons/fonts to the theme?

How to optimise the speed of my website?

Map is not displayed properly

+3 more

7 Articles Tetriz - Creative Portfolio WordPress Theme

How do I upgrade the theme? Will I lose all my changes?

How can I add my own custom icons/fonts to the theme?

Map is not displayed properly

+4 more

8 Articles Pegasus -Showcase Portfolio WordPress Theme

Background shows as clear even though it is set to white

Map is not displayed properly

How to change the color of a Contact Form 7 placeholder text

+5 more

9 Articles Bario - Showcase Portfolio WordPress Theme

The portfolio items to load properly via showcase page. When you click on the project from the ajax slider, alot of the content is hidden. But when you view the portfolio item page, everything load perfectly.

First Showcase Video slide does not play

What should be the 'standard size' for images?

+6 more

7 Articles Squares - Interactive Design Agency Portfolio Wordpress

How to optimise the speed of my website?

Map is not displayed properly

How do I upgrade the theme? Will I lose all my changes?

+4 more

8 Articles Soho - The Ultimate Portfolio WordPress Theme

How to optimise the speed of my website?

My fullscreen parallax image is not responsive and does not scale well

How to change the color of a Contact Form 7 placeholder text

+5 more

7 Articles Legrand - Creative Photography Portfolio Theme

Map is not displayed properly

How can I add my own custom icons/fonts to the theme?

How do I upgrade the theme? Will I lose all my changes?

+4 more

7 Articles Nerduck - Minimal and Creative Portfolio Theme

Map is not displayed properly

How to change the color of a Contact Form 7 placeholder text

How do I upgrade the theme? Will I lose all my changes?

+4 more

26 Articles Newave - Wordpress Responsive One Page Parallax

My menu items are overlap the logo image. Why this is happening? thanks

Does anyone know how to get the home page to work. All I see is a flat screen with the nav items.. I can't get the intro page to set up..

My fullscreen parallax image is not responsive and does not scale well

+23 more

7 Articles Trent - Wordpress Responsive One Page Parallax

How to change the color of a Contact Form 7 placeholder text

How do I upgrade the theme? Will I lose all my changes?

My fullscreen parallax image is not responsive and does not scale well

+4 more

10 Articles Berger - WordPress Creative Agency Portfolio Theme

How to optimise the speed of my website?

How can I add my own custom icons/fonts to the theme?

How to change the color of a Contact Form 7 placeholder text

+7 more

Public Tickets

Mia Hover on portfolio thumbs   Harington - Creative Portfolio Theme   Updated 7 hours ago   2 Most recent comment from Support Team:Hi, portfolio page as in here?: http://clapat-themes.com/wordpress/harington/spaced-metro/ Paul Lussier 3rd party image gallery doesn't load   Serano - Creative Portfolio Theme   Updated 2 days ago   2 Most recent comment from Support Team:Hi Paul, That's great if you know which code is initializing the galleries you can add it to the ajax success event handle which is present in childscript.js or our child theme. https://prnt.sc/q ... Piotr Piatek install plugin and...   Bennet - Creative Portfolio WordPress theme   Updated 2 days ago   4 Most recent comment from Support Team:Hi Piotr we have reviewed the video and its is about the Agency page https://recolorlab.pro/agency/ you can disable smooth scrolling in customizer -> general settings to see if it gets more suitableĀ  ... Andrea Pfaff how to integrate imprint into a one-pager?   Newave - Wordpress Responsive One Page Parallax   Updated 3 days ago   2 Most recent comment from Support Team:Dear Andrea, That is a pertinent question. What you can do is basically create a page and then in page options you 'This page is a section' to No You can then include a link to this page in ... Paul Lussier Image galleries don't load   Serano - Creative Portfolio Theme   Updated 1 week ago   2 Most recent comment from Support Team:Hey Paul, right you need to to chose between the two. Now, we can recommend Serano's elements/blocks that are guaranteed to work with ajax http://clapat-themes.com/wordpress/serano/multimedia/ ht ...