Public Tickets
Tellus
Images not showing and cannot edit in ElementorClosed
Rayden - Creative Portfolio Theme
Updated February 18, 2025 at 6:35am
10
Most recent comment from Support Team:Sure, that's why I asked, to send us an example (name of the page - that is not portfolio page template)? While at it wp admin access in a private comment?
Matty
portfolio settings - next project captionClosed
Montoya - Creative Portfolio Theme
Updated February 14, 2025 at 5:50am
6
Most recent comment from Support Team:Hi Matty, if you like our theme and our services in general plz don't forget to rate it.
Ivan
Portfolio pagesClosed
Montoya - Creative Portfolio Theme
Updated February 10, 2025 at 7:02am
5
Most recent comment from Support Team:Hello Ivan,
so you can use the unique class id to prefix any of the css selectors in order to apply styles unique to each page
let's take for example your home page. the unique css class is store ...
Stefano
general requestClosed
Montoya - Creative Portfolio Theme
Updated February 10, 2025 at 6:02am
2
Most recent comment from Support Team:Hello Stefano,
yes, sure you can setup the Parallax Gallery as front page in Settings -> Reading
changing the portfolio items order: either you backdate the portfolio items (recommended)
https://www.w ...
Jeff Gerred
H tag capitalizationClosed
Montoya - Creative Portfolio Theme
Updated February 5, 2025 at 5:24pm
3
Most recent comment from Jeff Gerred:Perfect. Thank you!
Chaymae
Redirection links to mobile works only onceClosed
Montoya - Creative Portfolio Theme
Updated February 5, 2025 at 4:19pm
2
Most recent comment from Support Team:Try the following:
refresh the permalinks in settings -> permalinks
try temporarily disabling ajax in customizer -> general settings and test again. it's the wp_redirect that I'm suspecting ...
Remy MACHADO
Bug regarding navigationClosed
Serano - Creative Portfolio Theme
Updated February 5, 2025 at 3:29pm
3
Most recent comment from Remy MACHADO:Understood, thank you for your fast reply.Wishing you a nice day,
Matty
coloursClosed
Montoya - Creative Portfolio Theme
Updated February 5, 2025 at 2:52pm
5
Most recent comment from Matty:legend! thank you so much
Chaymae
Portfolio scrolling loopClosed
Montoya - Creative Portfolio Theme
Updated February 5, 2025 at 6:20am
6
Most recent comment from Support Team:Hello,
I have another ticket from you about mobile redirect. But no login details there. if you can repost it here?
Bernat
No Scroll down text on main pageClosed
Manifesto - Creative Portfolio Theme
Updated February 3, 2025 at 5:37am
8
Most recent comment from Support Team:Hello, so we modified /sections/hero_section_container.php , line 114
https://prnt.sc/tab2mAqSGKzf
and
.hero-arrow {
bottom: 60px;
}
in customizer -> additional css
Matteo
Contact Form 7 - List of itemsClosed
Montoya - Creative Portfolio Theme
Updated January 30, 2025 at 4:46pm
2
Most recent comment from Support Team:Hello Matteo,
name-box and email-box are actually wrappers for the contact form elements [email], [text], [tel] etc)
so you need to actually style it similarly to the already defined classes
https://p ...
Tobias
Modifying the People pageClosed
Montoya - Creative Portfolio Theme
Updated January 30, 2025 at 3:51pm
3
Most recent comment from Tobias:Good tip on the page source and custom html, works great!
Iris Alonso
DUDAClosed
Montoya - Creative Portfolio Theme
Updated January 30, 2025 at 3:16pm
2
Most recent comment from Support Team:Hello Iris,
Editing the theme is fairly easy: you have the portfolio items and normal pages with options and content. The most important portfolio options are the hero image and captions (title and su ...
Tobias
Overlapping Gallery sluggish in SafariClosed
Montoya - Creative Portfolio Theme
Updated January 30, 2025 at 3:13pm
2
Most recent comment from Support Team:Hello Tobias,
please add the following in customizer -> additional CSS
.grid__item-img--large {
will-change: filter;
}
Ilie Tofan
It doesn’t work on mobile.Closed
Montoya - Creative Portfolio Theme
Updated January 30, 2025 at 11:04am
4
Most recent comment from Support Team:Hello Ilie,
this is odd, I mean it should work on all devices - including iphone.
Could it be that you are using a third party plugin such as caching, lazy loading. And can you do me a favor - check o ...