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Public Tickets

Geri van den van den Boom Hero imageClosed   Humpton - Creative Portfolio Theme   Updated February 25, 2024 at 4:17pm   3 Most recent comment from Geri van den van den Boom:Super! Thank you! Hanns-Georg PROBLEM WITH IPAD 10/17Closed   Harington - Creative Portfolio Theme   Updated February 25, 2024 at 3:36pm   4 Most recent comment from Support Team:Dear Hanns,Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the experti ... Sajan Bauman Theme and configurationsClosed   Bauman   Updated February 24, 2024 at 8:27pm   4 Most recent comment from Sajan:Actually I think I have got it working :) Alex Website fontClosed   Manifesto - Creative Portfolio Theme   Updated February 24, 2024 at 6:01pm   2 Most recent comment from Support Team:Hello Alex,Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the experti ... Lavesh Portfolio Editor Getting CrashedClosed   Serano - Creative Portfolio Theme   Updated February 24, 2024 at 5:58pm   2 Most recent comment from Support Team:Hi there, can you provide wp admin access in a private comment? So we can do a bit of debugging? wp admin access = login url, admin username and password Jamie Schaap Not uploading a hero videoClosed   Serano - Creative Portfolio Theme   Updated February 23, 2024 at 9:08am   4 Most recent comment from Support Team:Hi Jamie,You need also to specify the hero image in page optionshttps://prnt.sc/ofH4LLy_ZZ1oI put one from media library but i actually should the first still/frame of the video Raza Shahbaz SHOW CAROUSELClosed   Manifesto - Creative Portfolio Theme   Updated February 23, 2024 at 4:45am   2 Most recent comment from Support Team:Hello Raza Portfolio page templates like the carousel will not display the content entered in the editor. They just build the layout automatically based on portfolio items options (hero image, hero t ... Ventures ClaPat core plugin v1.1 conflicts with Revolution SliderClosed   ClaPat - Creative Masonry Blog WordPress   Updated February 21, 2024 at 3:13pm   8 Most recent comment from Support Team:The errors in the browser console:https://prnt.sc/kYpy-nTixDp1https://prnt.sc/nmf5WfTaSiMkReally sorry I cannot be more of help David NAIZOT Disable Smooth Scroll for PC onlyClosed   Serano - Creative Portfolio Theme   Updated February 21, 2024 at 1:28pm   3 Most recent comment from David NAIZOT:Hello, Thank you very much, works just fine!  Matteo Inject an Aria-Label (accessibility)Closed   Harington - Creative Portfolio Theme   Updated February 21, 2024 at 8:00am   2 Most recent comment from Support Team:Hi Matteo,I'm thinking that you can modify the corresponding page template / portfolio grid widget to add an aria label attribute to the link assigning the portfolio item title to it, perhaps.I& ... Bashir Turning off "Page Title" when disabling Hero SectionClosed   Harington - Creative Portfolio Theme   Updated February 21, 2024 at 5:50am   2 Most recent comment from Support Team:Hi there,you have also an option in customizer -> General Settings'Display Page Title When Hero Section Is Disabled'that you must disable Matteo Mobile - PreloaderClosed   Harington - Creative Portfolio Theme   Updated February 19, 2024 at 5:45pm   3 Most recent comment from Matteo:Hi there,thank you very much for your answer, I'll test it and adjust it. This ticket can be closed. Alex Portfolio items open video lightboxClosed   Manifesto - Creative Portfolio Theme   Updated February 19, 2024 at 7:29am   2 Most recent comment from Support Team:Hi Alex,I think it's possible, however this requires custom work. Implementing this feature. Adrian Newsroom WidgetClosed   Manifesto - Creative Portfolio Theme   Updated February 16, 2024 at 9:04am   13 Most recent comment from Adrian:Thank you, it works ! .news-post ul.entry-meta.entry-date, .news-post .entry-meta.entry-categories {    display: none;} Marco Salvatore Vittorino Slow scrolling on mobileClosed   Harington - Creative Portfolio Theme   Updated February 16, 2024 at 5:20am   2 Most recent comment from Support Team:Hello Marco,you mentioned you are using WordPress version. Is smooth scrolling enabled in customizer -> general settings?