Public Tickets
Laura
Adding video player + videoClosed
Montoya - Creative Portfolio Theme
Updated March 17, 2025 at 3:29pm
4
Most recent comment from Support Team:Right, I had a look over and I was able to diagnose the problem:
the first video widget you added is indeed our widget but it works only with self hosted videos - not youtube or vimeo so you need to ...
Derrick
Style and FontClosed
Montoya - Creative Portfolio Theme
Updated March 17, 2025 at 10:15am
16
Most recent comment from Support Team:Hello Derrick
So I commented this code for you in the file I mentioned below
https://prnt.sc/STNS8dxV7JIx
and looks like they work?
https://prnt.sc/zr55j_cprRIp
Antonio Crispino
how to increase the space dedicated to the logoClosed
Humpton - Creative Portfolio Theme
Updated March 17, 2025 at 8:54am
2
Most recent comment from Support Team:Hey Antonio,
try increasing the logo height with custom css as it will try to cover the available width
#logo img { height: 50px;}
increase the height in pixels and add the code to customizer -> ...
CAMILO ACOSTA
Problems with my website about the new updateClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated March 14, 2025 at 7:42am
4
Most recent comment from Support Team:Hi Camilo, Make sure all portfolio items have a hero image and hero title assigned.
https://prnt.sc/2A3Aq9zZCwGa
darren chittock
Project Page Text ColorClosed
California - A theme for Creatives
Updated March 14, 2025 at 4:42am
15
Most recent comment from Support Team:Hello Darren,
I don't see the css code I've sent in customizer -> additional css
https://prnt.sc/eUqn9mCVX-PQ
Phúc
Porfolio Grid animate not workingClosed
Montoya - Creative Portfolio Theme
Updated March 13, 2025 at 6:01am
13
Most recent comment from Phúc:It's good to know. Thank you. This ticket can be close now.
Lucas
Changing header text.Closed
Montoya - Creative Portfolio Theme
Updated March 12, 2025 at 12:59pm
42
Most recent comment from Support Team:The text of the button can be changed in customizer -> blog settings
you can remove date and categories withe the following in customizer -> additional css
#blog-page-content .entry-meta.entry-date,� ...
Andrea Tessarolo
Blending modes on titlesClosed
Montoya - Creative Portfolio Theme
Updated March 12, 2025 at 9:46am
4
Most recent comment from Support Team:Hello Andrea,
The css selectors for these titles are the following
.snap-slider-captions .slide-title
.snap-slider-captions .slide-title span
but I'm not sure why the blending mode is not working ...
Phúc
Theme function problem with shop categoryClosed
Montoya - Creative Portfolio Theme
Updated March 12, 2025 at 3:09am
5
Most recent comment from Phúc:Thank you, the css works. If description of product category page display on the right side is default. I'm fine with it. I just though it was a display issue, because I assume it should be lo ...
Phúc
Product Gallery thumbnail displayClosed
Montoya - Creative Portfolio Theme
Updated March 12, 2025 at 2:59am
5
Most recent comment from Phúc:Thank you, the css works. This ticket can be close.
darren chittock
errorsClosed
California - A theme for Creatives
Updated March 11, 2025 at 8:34am
3
Most recent comment from darren chittock:I have fixed this now. thank you
Chris
Motion effects not working in themeClosed
Montoya - Creative Portfolio Theme
Updated March 11, 2025 at 4:46am
8
Most recent comment from Support Team:Hi Chris, to get the same smooth effects you see in our live demo, you should enable ajax page transitions ins customizer -> general settings
Regarding Elementor scrolling effects try testing them aga ...
James Brandwood
Pressing back on mobile takes you to blank page that does not load.Closed
Cubez - Creative WordPress Showcase Portfolio Theme
Updated March 10, 2025 at 5:30pm
6
Most recent comment from Support Team:Ok, if it is about Montoya, you can add the same code to /js/scripts.js in CustomFunction()
https://prnt.sc/bXZ3xWiWgcxk
Kristine Siiro
overlapping portfolio galleryClosed
Montoya - Creative Portfolio Theme
Updated March 9, 2025 at 4:40pm
8
Most recent comment from Support Team:Hello Kristine,
We finished setting up the demo data, please verify.
You need to replace the demo images scattered throughout content with your own, coming from media library. Browsers are blocking th ...
julia
In portfolio section: Updating failed The response is not a valid JSON response.Closed
Nanotech - Creative Portfolio Theme
Updated March 9, 2025 at 9:19am
4
Most recent comment from Support Team:Hi Julia, this is a bit though one
the error I'm getting in the browser console is
"POST https://uxducat.com/wp-json/wp/v2/nanotech_portfolio/18?_locale=user 403 (Forbidden)"
it may indicate a co ...