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Public Tickets

Andrea Tessarolo Blending modes on titlesClosed   Montoya - Creative Portfolio Theme   Updated 2 weeks ago   4 Most recent comment from Support Team:Hello Andrea, The css selectors for these titles are the following .snap-slider-captions .slide-title .snap-slider-captions .slide-title span but I'm not sure why the blending mode is not working ... Phúc Theme function problem with shop categoryClosed   Montoya - Creative Portfolio Theme   Updated 2 weeks ago   5 Most recent comment from Phúc:Thank you, the css works. If description of product category page display on the right side is default. I'm fine with it. I just though it was a display issue, because I assume it should be lo ... Phúc Product Gallery thumbnail displayClosed   Montoya - Creative Portfolio Theme   Updated 2 weeks ago   5 Most recent comment from Phúc:Thank you, the css works. This ticket can be close.  darren chittock errorsClosed   California - A theme for Creatives   Updated 2 weeks ago   3 Most recent comment from darren chittock:I have fixed this now. thank you Chris Motion effects not working in themeClosed   Montoya - Creative Portfolio Theme   Updated 2 weeks ago   8 Most recent comment from Support Team:Hi Chris, to get the same smooth effects you see in our live demo, you should enable ajax page transitions ins customizer -> general settings Regarding Elementor scrolling effects try testing them aga ... James Brandwood Pressing back on mobile takes you to blank page that does not load.Closed   Cubez - Creative WordPress Showcase Portfolio Theme   Updated 2 weeks ago   6 Most recent comment from Support Team:Ok, if it is about Montoya, you can add the same code to /js/scripts.js in CustomFunction() https://prnt.sc/bXZ3xWiWgcxk   Kristine Siiro overlapping portfolio galleryClosed   Montoya - Creative Portfolio Theme   Updated 2 weeks ago   8 Most recent comment from Support Team:Hello Kristine, We finished setting up the demo data, please verify. You need to replace the demo images scattered throughout content with your own, coming from media library. Browsers are blocking th ... julia In portfolio section: Updating failed The response is not a valid JSON response.Closed   Nanotech - Creative Portfolio Theme   Updated 2 weeks ago   4 Most recent comment from Support Team:Hi Julia, this is a bit though one the error I'm getting in the browser console is "POST https://uxducat.com/wp-json/wp/v2/nanotech_portfolio/18?_locale=user 403 (Forbidden)" it may indicate a co ... Dat update font-family responsiveClosed   Montoya - Creative Portfolio Theme   Updated 3 weeks ago   17 Most recent comment from Support Team:Hi, It looks like by default it takes the current visible logo image (you can resize by the way). I think best way to control which image is displayed when you share your website on social network is ... Subhendu Pan Elemntor data import problemClosed   Montoya - Creative Portfolio Theme   Updated 3 weeks ago   3 Most recent comment from Support Team:Hi there, You should not be concerned about these messages as they are referring to woocommerce products so as long as you don't use that, you should be fine. Chris Error diplaying portfolioClosed   Montoya - Creative Portfolio Theme   Updated 3 weeks ago   5 Most recent comment from Chris:Thanks so much. We can close this ticket. :) Elmira Shabestari Issue with Elementor Compatibility and Image CustomizationClosed   Harington - Creative Portfolio Theme   Updated 3 weeks ago   13 Most recent comment from Support Team:Hello, i simply pressed upload, selected the img from media library etc I m wondering why it s not working on your side Thama Add videos in carouselClosed   Montoya - Creative Portfolio Theme   Updated March 1, 2025 at 3:39pm   6 Most recent comment from Support Team:Hello, if you can send me the page gallery URL I can send you at least the HTML code representing the carousel. And perhaps an ideea on how to modify it - no guarantees they will work properly though ... Annika Demo ContentClosed   Nanotech - Creative Portfolio Theme   Updated February 28, 2025 at 3:52pm   4 Most recent comment from Support Team:Hello Annika, We finished setting up the demo data, please verify. You need to replace the demo images scattered throughout content with your own, coming from media library. Browsers are blocking them ... Phúc Related products title issueClosed   Montoya - Creative Portfolio Theme   Updated February 28, 2025 at 12:25pm   3 Most recent comment from Phúc:Ok thank you, the code works. Are you going to add it into a new update of this theme? If yes, I will note for it "Temporarily fix until next update", and remove it when the new update arrive.