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Public Tickets

Gabriela R. Theme Hero AnimationClosed   Montoya - Creative Portfolio Theme   Updated September 11, 2025 at 8:26am   4 Most recent comment from Support Team:Translate is the css translate https://developer.mozilla.org/en-US/docs/Web/CSS/transform-function/translate and has nothing to do with multilingual translation. Perhaps the best solution is to disabl ... Dario Title sizeClosed   Serano - Creative Portfolio Theme   Updated September 11, 2025 at 6:22am   2 Most recent comment from Support Team:Hey Dario, if it's about this title size https://prnt.sc/ARJMplB1qwF6 h2 {    font-size: calc(1rem + 3vw); } and this particular H2 has also class 'has-mask-fill' that breaks t ... Sebas Heredia Edit pageClosed   Montoya - Creative Portfolio Theme   Updated September 9, 2025 at 7:16am   3 Most recent comment from Sebas Heredia:Thank you very much for your help. Justin FAQ not available in WP VersionClosed   Bennet - Creative Portfolio WordPress theme   Updated September 8, 2025 at 3:31pm   6 Most recent comment from Support Team:Hmm Sorry,  have you tried enabling animation for the accordion? Ollya Random infinite loading issue with AJAX navigation / LazyLoadClosed   Bennet - Creative Portfolio WordPress theme   Updated September 1, 2025 at 4:42pm   10 Most recent comment from Support Team:Hello Ollya, Followed the use case you described but we were not able to reproduce it - tried in incognito mode with a hard refresh. go to home page -> click on the first portfolio item -> click Back ... Wilweia Issue on scrolling, ajax loading - GutenbergClosed   Bennet - Creative Portfolio WordPress theme   Updated September 1, 2025 at 9:14am   6 Most recent comment from Support Team:Hello, Regarding the password protected pages : yes it's working in page templates and portfolio items that are calling the_content() function - in order to display the content entered in the edi ... Sreeya Preloader CustomisationClosed   Bennet - Creative Portfolio WordPress theme   Updated September 1, 2025 at 8:20am   2 Most recent comment from Support Team:Try adding the following in customizer -> additional css .preloader-wrap {      background: #000; } of course changing the hex color to the color you want. nuha no supportClosed   Nanotech - Creative Portfolio Theme   Updated August 31, 2025 at 8:39am   1 Most recent comment from nuha:please reply to my ticket nuha no supportClosed   Nanotech - Creative Portfolio Theme   Updated August 29, 2025 at 7:12am   2 Most recent comment from Support Team:Hi there, thanks for checking. Plz allow up to 48 hours to respond we are a small team and try to respond as soo as we can. We will process your ticket today. Oriol PortafolioClosed   Manifesto - Creative Portfolio Theme   Updated August 27, 2025 at 4:26am   2 Most recent comment from Support Team:Hello it looks like Post Types Order plugin has some side effects how posts are queried therefore affecting the portfolio navigation. in order to change the order we strongly recommend you backdate th ... Phúc Flex list in Shop Light backgroundClosed   Montoya - Creative Portfolio Theme   Updated August 25, 2025 at 11:17am   6 Most recent comment from Phúc:HiAbout flex list. The css work, but it seems temporary. Because if it work ideally. The flex list text would be black and change to white on hover (like dark version).  Right?I'm fine with thi ... Reynald theme installationClosed   Bennet - Creative Portfolio WordPress theme   Updated August 25, 2025 at 5:17am   15 Most recent comment from Support Team:Hello, Well, I get it however it's for us to guess what is wrong unless we are able to inspect it. So if you can upload it somewhere online so we can inspect it (provide wp admin access in a priv ... Peter whoocomerceClosed   Harington - Creative Portfolio Theme   Updated August 21, 2025 at 2:05am   3 Most recent comment from Peter:Thanks a million! Abdullah Portfolio Showcase Grid LayoutClosed   Montoya - Creative Portfolio Theme   Updated August 20, 2025 at 4:14pm   8 Most recent comment from Support Team:Hello Abdullah, the screenshot is wrong actually, thank for pointing that out.  Giulia Remove "-" from the animationClosed   Bennet - Creative Portfolio WordPress theme   Updated August 14, 2025 at 3:56pm   5 Most recent comment from Giulia:Solved, thank you!