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Public Tickets

Henry Mobile Product Page Not Showing Correctly   Serano - Creative Portfolio Theme   Updated 3 days ago   2 Most recent comment from Henry:Discovered that I'm able to see the entire page on mobile when I select 'view desktop version' in the browser options. Obviously this isn't the fix I need so any tips on how to rec ... Raza Shahbaz SHOWCASE CAROUSEL IS NOT EDITABLE WITH ELEMENTOR   Manifesto - Creative Portfolio Theme   Updated 3 days ago   7 Most recent comment from Support Team:Hi there,I managed to login, thanks. Looks like you've already imported Elementor demo datahttps://prnt.sc/pF1vz7LqIvqeNow all you need to to in order to modify the Showcase Carousel page is to a ... Stefano Log title link doesnt workClosed   Serano - Creative Portfolio Theme   Updated 5 days ago   2 Most recent comment from Stefano:i moved the theme to the main root and now it's working ;) Juan bautista MontoyaClosed   Manifesto - Creative Portfolio Theme   Updated 1 week ago   2 Most recent comment from Support Team:Hello Juan,Assuming you are testing on localhost, try uploading the site somewhere online and it should work. Pawel Showcase slider speedClosed   Serano - Creative Portfolio Theme   Updated 1 week ago   17 Most recent comment from Pawel:There was a issue with the Vimeo embed, that's fixed now. Thank you! Manuele InfoClosed   Serano - Creative Portfolio Theme   Updated 1 week ago   23 Most recent comment from Manuele:You are amazing, thank u a lot!!! CARLOS FRIAS GARCIA No playback videoClosed   Serano - Creative Portfolio Theme   Updated 1 week ago   2 Most recent comment from Support Team:Hello Carlos,I can see now that video is playing (Chrome & FF)https://rproducciones.com.mx/serano_portfolio/libert/Keep in mind that the hero video sections require direct links to video files as they ... Sean McDonald Streaming hero videoClosed   Humpton - Creative Portfolio Theme   Updated 2 weeks ago   2 Most recent comment from Support Team:Hello Sean,the video hero section is built using tag https://www.w3schools.com/tags/tag_video.aspWhich in turn requires direct links to the self hosted video files - as opposed to players like Youtu ... Dreammine Costume FontClosed   Manifesto - Creative Portfolio Theme   Updated 2 weeks ago   6 Most recent comment from Support Team:Hi there, is it possible to send wp admin access in a private comment? yhatzis New blog pageClosed   ClaPat - Creative Masonry Blog WordPress   Updated 2 weeks ago   3 Most recent comment from yhatzis:Thank you for your quick reply and the excellent help you have given me. Klaus Dark / Light DesignClosed   Serano - Creative Portfolio Theme   Updated 2 weeks ago   2 Most recent comment from Support Team:Hello Klaus,By your description, most likely you ran over a section (or clapat container if you are using Gutenberg) that has Invert Header Color attribute set to on. No matter what is the current ba ... Louay Adding a contact formClosed   Harington - Creative Portfolio Theme   Updated 2 weeks ago   3 Most recent comment from Louay:Thank you! it's done.  Jemma White screenClosed   Legrand - Creative Photography Portfolio Theme   Updated 2 weeks ago   8 Most recent comment from Support Team:Hello Jemma,in portfolio item options you have a setting popup image that is currently empty. That's the high res image appearing in popup. I 've set it up for '14 'portfolio itemh ... Pranav Theme Content is Overlapping the ShortcodeClosed   Manifesto - Creative Portfolio Theme   Updated 2 weeks ago   2 Most recent comment from Support Team:Hello,you can disable ajax in customizer -> general settings.The thing is that we cannot guarantee any of the third party elements/plugins are working w/ AJAX CSS styles are usually loaded in the head ... Pranav Autoplay Portfolio Grid VideosClosed   Manifesto - Creative Portfolio Theme   Updated 3 weeks ago   9 Most recent comment from Pranav:Thanks again! This worked.