Okay

Public Tickets

Paul Lussier Resizing my logoClosed   Serano - Creative Portfolio Theme   Updated March 18, 2025 at 5:50am   2 Most recent comment from Support Team:Hey Paul, you can change the height of the logo with custom css as it will try to cover the available width. #logo img {    height: 50px;} change the height value in pixels and add the code to custo ... Laura Adding video player + videoClosed   Montoya - Creative Portfolio Theme   Updated March 17, 2025 at 3:29pm   4 Most recent comment from Support Team:Right, I had a look over and I was able to diagnose the problem:  the first video widget you added is indeed our widget but it works only with self hosted videos - not youtube or vimeo so you need to ... Derrick Style and FontClosed   Montoya - Creative Portfolio Theme   Updated March 17, 2025 at 10:15am   16 Most recent comment from Support Team:Hello Derrick So I commented this code for you in the file I mentioned below https://prnt.sc/STNS8dxV7JIx and looks like they work? https://prnt.sc/zr55j_cprRIp     Antonio Crispino how to increase the space dedicated to the logoClosed   Humpton - Creative Portfolio Theme   Updated March 17, 2025 at 8:54am   2 Most recent comment from Support Team:Hey Antonio, try increasing the logo height with custom css as it will try to cover the available width #logo img {    height: 50px;} increase the height in pixels and add the code to customizer -> ... CAMILO ACOSTA Problems with my website about the new updateClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated March 14, 2025 at 7:42am   4 Most recent comment from Support Team:Hi Camilo, Make sure all portfolio items have a hero image and hero title assigned. https://prnt.sc/2A3Aq9zZCwGa   darren chittock Project Page Text ColorClosed   California - A theme for Creatives   Updated March 14, 2025 at 4:42am   15 Most recent comment from Support Team:Hello Darren, I don't see the css code I've sent in customizer -> additional css https://prnt.sc/eUqn9mCVX-PQ   Phúc Porfolio Grid animate not workingClosed   Montoya - Creative Portfolio Theme   Updated March 13, 2025 at 6:01am   13 Most recent comment from Phúc:It's good to know. Thank you. This ticket can be close now.   Lucas Changing header text.Closed   Montoya - Creative Portfolio Theme   Updated March 12, 2025 at 12:59pm   42 Most recent comment from Support Team:The text of the button can be changed in customizer -> blog settings you can remove date and categories withe the following in customizer -> additional css #blog-page-content .entry-meta.entry-date,� ... Andrea Tessarolo Blending modes on titlesClosed   Montoya - Creative Portfolio Theme   Updated March 12, 2025 at 9:46am   4 Most recent comment from Support Team:Hello Andrea, The css selectors for these titles are the following .snap-slider-captions .slide-title .snap-slider-captions .slide-title span but I'm not sure why the blending mode is not working ... Phúc Theme function problem with shop categoryClosed   Montoya - Creative Portfolio Theme   Updated March 12, 2025 at 3:09am   5 Most recent comment from Phúc:Thank you, the css works. If description of product category page display on the right side is default. I'm fine with it. I just though it was a display issue, because I assume it should be lo ... Phúc Product Gallery thumbnail displayClosed   Montoya - Creative Portfolio Theme   Updated March 12, 2025 at 2:59am   5 Most recent comment from Phúc:Thank you, the css works. This ticket can be close.  darren chittock errorsClosed   California - A theme for Creatives   Updated March 11, 2025 at 8:34am   3 Most recent comment from darren chittock:I have fixed this now. thank you Chris Motion effects not working in themeClosed   Montoya - Creative Portfolio Theme   Updated March 11, 2025 at 4:46am   8 Most recent comment from Support Team:Hi Chris, to get the same smooth effects you see in our live demo, you should enable ajax page transitions ins customizer -> general settings Regarding Elementor scrolling effects try testing them aga ... James Brandwood Pressing back on mobile takes you to blank page that does not load.Closed   Cubez - Creative WordPress Showcase Portfolio Theme   Updated March 10, 2025 at 5:30pm   6 Most recent comment from Support Team:Ok, if it is about Montoya, you can add the same code to /js/scripts.js in CustomFunction() https://prnt.sc/bXZ3xWiWgcxk   Kristine Siiro overlapping portfolio galleryClosed   Montoya - Creative Portfolio Theme   Updated March 9, 2025 at 4:40pm   8 Most recent comment from Support Team:Hello Kristine, We finished setting up the demo data, please verify. You need to replace the demo images scattered throughout content with your own, coming from media library. Browsers are blocking th ...