Public Tickets
alessio
Video Hero IssuesClosed
Montoya - Creative Portfolio Theme
Updated April 28, 2025 at 4:17pm
3
Most recent comment from alessio:Thanks, it worked!
Juanma
Default List View in Portfolio GridClosed
Manifesto - Creative Portfolio Theme
Updated April 28, 2025 at 6:21am
4
Most recent comment from Support Team:It involves changes to make it work properly.
for example, default visible is Grid View instead of List View in the state button, adding a class to the portfolio grid (list-grid), adding a class to he ...
Juanma
Errors in content displayClosed
Manifesto - Creative Portfolio Theme
Updated April 28, 2025 at 6:06am
4
Most recent comment from Support Team:Hi, so I enabled the preloader even when ajax is disabled by modifying /js/scripts.js file and commenting lines 237, 281-285
Plz hard refresh before testing
However the drawback is that the preloader ...
Alba
Problem with Ajax and ElementorClosed
Montoya - Creative Portfolio Theme
Updated April 28, 2025 at 2:58am
8
Most recent comment from Support Team:Excellent, thank you for sharing!
Patrycja
theme customizationClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated April 26, 2025 at 7:56am
6
Most recent comment from Patrycja:I would like to achieve a similar effect as shown in the first link. Instead of displaying just one portfolio link (as it currently is on my site), I would like to show three portfolio links in the na ...
Patrycja
WPBakeryClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated April 26, 2025 at 7:49am
3
Most recent comment from Patrycja:I added a page with the widgets as a custom link in the menu, but it is not visible on the homepage, which is using the Showcase Template.
Could you please explain why it doesn't appear there?I m ...
Juanma
Change portfolio subtitleClosed
Manifesto - Creative Portfolio Theme
Updated April 23, 2025 at 3:05pm
3
Most recent comment from Juanma:Great!Thanks!
Paul Lussier
Pinned gallery captionsClosed
Serano - Creative Portfolio Theme
Updated April 18, 2025 at 7:29am
5
Most recent comment from Support Team:Hi,
Yes, the pinned gallery does not display any captions (as it is actually presented in the live demo). To enable captions the way you want is custom work. We can implement it for a fee or we can gi ...
Paul Lussier
php settingClosed
Serano - Creative Portfolio Theme
Updated April 17, 2025 at 7:18am
4
Most recent comment from Support Team:Dear Paul,
I'm glad you sorted out the issue with php. Regarding the gallery captions I will respond to your other ticket.
Sunny
Can't see settings for font size updatesClosed
Montoya - Creative Portfolio Theme
Updated April 16, 2025 at 5:51am
10
Most recent comment from Sunny:Ah! My bad, thank you so much for the fix. Appreciate it.
Dima
Ajax bug without smooth scrollClosed
Nanotech - Creative Portfolio Theme
Updated April 16, 2025 at 4:50am
12
Most recent comment from Support Team:Hi, can you please open a different ticket for this issue, appreciate it
Paul Lussier
Serano php does not update to the patest php version. Still stuck in7.4Closed
Serano - Creative Portfolio Theme
Updated April 15, 2025 at 4:56am
2
Most recent comment from Support Team:Hello Paul,
Plz send us updated wp admin access with full rights using Appearance -> Theme File Editor
Paul Lussier
My image in the pinned gallery doesn't match the size of your demo.Closed
Serano - Creative Portfolio Theme
Updated April 14, 2025 at 5:29am
2
Most recent comment from Support Team:Hi Paul,
I get the site URL, however what is the page URL containing the overlapping gallery plz?
NowMemories
Rayden video player size/ratioClosed
Rayden - Creative Portfolio Theme
Updated April 14, 2025 at 5:11am
2
Most recent comment from Support Team:Hello,
this is my solution.
assign a custom/additional css class name to the block for example my-video-portrait
then you can assign the following code to customizer -> additional css
.my-video-portra ...
Paul Lussier
A conflict in settings with HostingerClosed
Serano - Creative Portfolio Theme
Updated April 12, 2025 at 7:01am
2
Most recent comment from Support Team:Hello Paul, we are not familiar with wpghost, can you give us more details like what exactly are the typography settings that are altered by the plugin?