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Public Tickets

Mariarita HEADERClosed   Serano - Creative Portfolio Theme   Updated August 6, 2024 at 7:25am   3 Most recent comment from Mariarita:Thanks so much for the support Robert Adobe fontsClosed   Montoya - Creative Portfolio Theme   Updated August 3, 2024 at 4:47am   2 Most recent comment from Support Team:Hi Robert,Can't really say unless I am able to verify the setup. However I can say that you can upload font files in / with Custom Fonts plugin so you will be able to use them as custom fonts. Daniel Question about editorsClosed   Montoya - Creative Portfolio Theme   Updated August 2, 2024 at 6:07pm   2 Most recent comment from Support Team:Hello Daniel, Yes, it can be used with Elementor. In fact, if you can provide wp admin access in a private comment we can import demo data built for Elementor free of charge. This will give you a sna ... NShankar SEO and website speedClosed   Newave - Wordpress Responsive One Page Parallax   Updated August 2, 2024 at 3:08pm   6 Most recent comment from Support Team:HelloYou can search in the theme folder for "section-title" and replace all H1 s with a div or a different header https://prnt.sc/NOHtTxO0VDY- However you need to keep the H1 styles properties to the ... Mariarita problems with the websiteClosed   Serano - Creative Portfolio Theme   Updated August 2, 2024 at 2:42pm   12 Most recent comment from Support Team:excellent! Robert Unable to Add/Edit Images in the PortfolioClosed   Montoya - Creative Portfolio Theme   Updated August 2, 2024 at 4:33am   10 Most recent comment from Support Team:Not a problem, Robert Shahadot Hossain Style Subtitle text for mobile devicesClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated August 1, 2024 at 4:56pm   2 Most recent comment from Support Team:Thanks for creating this ticket however it looks like the issue with subtitles in the main slider has been resolved. We will respond tour other ticket and close this as duplicate. amin woocommerceClosed   Montoya - Creative Portfolio Theme   Updated July 31, 2024 at 4:08pm   2 Most recent comment from Support Team:Hello,We have not tested or integrated Montoya with Woocommerce as of yet but I see the product in this page:https://prnt.sc/VfasSgYHOu56 Muldene image huge in shopClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated July 31, 2024 at 3:13pm   18 Most recent comment from Support Team:Hello the map is not our map block, plz be aware . To use our map block you need to select it from Gutenberg blockshttps://prnt.sc/ZvgrKQG5QkmGand then add a Google Maps API key in customizer -> map ... sharif refund/replace HTML theme with WP themeClosed   Montoya - Creative Portfolio Theme   Updated July 31, 2024 at 1:50pm   2 Most recent comment from Support Team:Hello,Yes, absolutely.you can buy the WordPress theme firsthttps://themeforest.net/item/montoya-creative-portfolio-theme/51811310and then submit a refund request for the HTML templatehttps://themefore ... Joel Change the animation of the title in portfolio gridClosed   Manifesto - Creative Portfolio Theme   Updated July 29, 2024 at 5:57pm   2 Most recent comment from Support Team:Hi there,try adding in customizer -> additional css.slide-caption {    opacity: 1 !important;}.showcase-portfolio .slide-caption .slide-title span {    opacity: 1 !important;    transform: none ... Ignacio Animated GIFClosed   Harington - Creative Portfolio Theme   Updated July 28, 2024 at 4:15pm   3 Most recent comment from Ignacio:Yes, it was that simple! But it happened to me that when I uploaded my animated gifs, they were automatically scaled and in this conversion they stopped being animated and became static. I solved it b ... Ionela Daniela problems after installationClosed   Niran - Creative Portfolio Theme   Updated July 28, 2024 at 6:43am   2 Most recent comment from Support Team:Hello Ionela,If you import demo data, try replacing hero demo images for ALL portfolio items with images coming from your domain/media library, on some sites the webgl will complain about images comi ... semah Redirect problemClosed   Montoya - Creative Portfolio Theme   Updated July 27, 2024 at 4:00pm   2 Most recent comment from Support Team:Hi there,We don't have any code for redirection in the theme.I see some code output in your sitehttps://prnt.sc/xrIh_6nCV5zvhttps://prnt.sc/X_PJjbNlniZUwhich is not coming from our theme.A simila ... Joel Change the navigation barClosed   Manifesto - Creative Portfolio Theme   Updated July 25, 2024 at 3:45pm   2 Most recent comment from Support Team:Hello Joel,1. if you are using woocommerce, to permanently the display the cart icon plz open /sections/header_section.php file (path relative to root theme folder) and remove lines 29-31 and 39-41htt ...