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Public Tickets

Matteo Is there any cache plugin recommended by you (theme compatibility)?Closed   Harington - Creative Portfolio Theme   Updated January 7, 2024 at 6:15pm   3 Most recent comment from Matteo:Hi there, thank you for your fast reply. I noted it.You can close this ticket.Thank you bryan Background color menuClosed   Serano - Creative Portfolio Theme   Updated January 4, 2024 at 4:11pm   5 Most recent comment from bryan:Yes, that worked, thank you very much! James Bold Text & Links Displaying Incorrect ColourClosed   Humpton - Creative Portfolio Theme   Updated January 3, 2024 at 3:18pm   7 Most recent comment from James:ON FIRE! Amazing, brilliant work, thank you that is now fixed.https://prnt.sc/SaBYr3XkwAtH Suhaib Importing Demo fileClosed   Manifesto - Creative Portfolio Theme   Updated January 3, 2024 at 11:19am   27 Most recent comment from Support Team:How about you refresh the permalinks in admin -> Settings -> Permalinks (you just press Save)? Ondřej Časta Diacritics on webClosed   Harington - Creative Portfolio Theme   Updated January 2, 2024 at 5:38am   6 Most recent comment from Support Team:Appreciate it, Ondřej! Happy New Year! Tsang yin URGENT HELP - MY TICKETS ARE OPEN FOR ALREADY 4DAYSClosed   ClaPat - Creative Masonry Blog WordPress   Updated January 1, 2024 at 4:08pm   3 Most recent comment from Tsang yin:Hi, Thank you! KrYin Tomasz how to change the fontClosed   Manifesto - Creative Portfolio Theme   Updated December 30, 2023 at 2:23pm   19 Most recent comment from Support Team:Hello, plz open a separate private ticket and provide wp admin access is possible. Alex Menu items turn black on SafariClosed   Manifesto - Creative Portfolio Theme   Updated December 29, 2023 at 1:14pm   4 Most recent comment from Support Team:Could you please inform us which version of Safari you are currently using? Umar Jquery Related ErrorClosed   Manifesto - Creative Portfolio Theme   Updated December 29, 2023 at 8:21am   7 Most recent comment from Umar:Thanks for the response. Everything works fine now.Viva Clapat! :) Pearce Robinson COursel Slider ProblemClosed   Harington - Creative Portfolio Theme   Updated December 29, 2023 at 7:08am   5 Most recent comment from Support Team:Hi there,plz check now:https://pearcerobinson.com/NewSite2024/ zhew3 Request for Assistance: Single Page Website Navigation and Page Speed IssuesClosed   Harington - Creative Portfolio Theme   Updated December 28, 2023 at 9:38am   8 Most recent comment from Support Team:Hello,This is not an issue related with the theme itself but most likely related with one of the third party plugins installed.Therefore try disabling them one by one - we suspect the culprit is Nitro ... DarkWolf Home Sliders Thumbnail IssueClosed   Rayden - Creative Portfolio Theme   Updated December 28, 2023 at 5:23am   5 Most recent comment from Support Team:Hi there. If you import demo data, try replacing hero demo images for ALL portfolio items with images coming from your domain/media library, on some sites the webgl will complain about images coming ... Joel Alberto Abreu De La Rosa The_Content IssueClosed   Serano - Creative Portfolio Theme   Updated December 24, 2023 at 9:04am   2 Most recent comment from Support Team:Hello Joel,Editing the theme is fairly easy: you have the portfolio items and normal pages with options and content. The most important portfolio options are the hero image and captions (title and su ... Luciana URGENT ERROR IN MOBILEClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated December 23, 2023 at 5:47am   2 Most recent comment from Support Team:Hello Luciana,I realize that this is about Hervin, html template.Plz contact the author directly regarding the HTML template. https://themeforest.net/user/clapat This support forum is dedicated only t ... Marc F video embedd questionClosed   Satelite WordPress Theme   Updated December 23, 2023 at 5:37am   2 Most recent comment from Support Team:Hi Marc,You can have video slides (check Elie Saab)https://prnt.sc/olzdZptG7jdeHowever the accepted format is self-hosted: .mp4 and .webm