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Public Tickets

Guroudev Bhalla Hero sectionClosed   Serano - Creative Portfolio Theme   Updated October 15, 2024 at 3:52pm   10 Most recent comment from Support Team:I edited the portfolio item and scrolled down to portfolio options, clicked on the hero section tab and assigned a hero image https://prnt.sc/lm_a-vlqvJgl Jérôme M How to display video at 100%Closed   Montoya - Creative Portfolio Theme   Updated October 12, 2024 at 5:00pm   5 Most recent comment from Jérôme M:Thanks so much, it works perfectly ! Zoey Zhang Map SettingClosed   Serano - Creative Portfolio Theme   Updated October 12, 2024 at 4:17am   2 Most recent comment from Support Team:Hello Zoey if you are using Serano Google map it will display an unique address throughout the site. Therefore you can use a map block perhaps? https://wordpress.org/plugins/map-block-gutenberg/ for e ... sefa Header settingClosed   Harington - Creative Portfolio Theme   Updated October 12, 2024 at 4:08am   2 Most recent comment from Support Team:Hello, Apart from the solution you implemented, you can make the header fixed, on top, if you are willing to disable smooth scrolling. After disabling it, just add header {    position: relative; } ... Jérôme M remove totally the captionClosed   Montoya - Creative Portfolio Theme   Updated October 10, 2024 at 10:02am   3 Most recent comment from Jérôme M:it works perfectly thanks a lot. Jérôme M Change the "next project" behaviourClosed   Montoya - Creative Portfolio Theme   Updated October 10, 2024 at 10:01am   3 Most recent comment from Jérôme M:Hi,Ok, I have removed the text, it works.thx Rob Contact form errorClosed   Manifesto - Creative Portfolio Theme   Updated October 10, 2024 at 3:23am   2 Most recent comment from Support Team:Dear Rob, Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the expertis ... Bill Threejs textures not loadingClosed   Maestro - Modern Portfolio Showcase WordPress Theme   Updated October 9, 2024 at 2:09pm   2 Most recent comment from Support Team:Hello Bill, your intuition is correct. that's because the images from your media library are coming from usercontent.one? https://prnt.sc/BIG2l404QUwa Yasmine Help with setting up ElementorClosed   Montoya - Creative Portfolio Theme   Updated October 9, 2024 at 1:40pm   10 Most recent comment from Support Team:Hello Yasmine, you can force all the items in the showcase grid to landscape view with .showcase-portfolio .clapat-item {    height: 22vw !important;} in customizer -> additional css Zoey Zhang theme uploadingClosed   Serano - Creative Portfolio Theme   Updated October 9, 2024 at 1:34pm   6 Most recent comment from Support Team:Hi, we have approved your refund request Dario Change color of the fontClosed   Montoya - Creative Portfolio Theme   Updated October 3, 2024 at 10:14am   3 Most recent comment from Dario:Perfect, thank you PARAG Issue with Default Pages Missing After Theme UploadClosed   Niran - Creative Portfolio Theme   Updated October 3, 2024 at 3:55am   14 Most recent comment from Support Team:You can also use a plugin such as W3 Total Cache to enhance the speed and content caching performance of your site. Regarding 'niran_portfolio' You can go to customizer -> portfolio settings ... 70seven Displaying category on Archive ListClosed   Harington - Creative Portfolio Theme   Updated October 2, 2024 at 5:14am   10 Most recent comment from Support Team:Hi there, As we are the first line of support we try to help our customers in every way possible. So in your case I will refer your website to our dev team - if they have enough time to take care of i ... Manish Onclick scroll to div attribute not workingClosed   Humpton - Creative Portfolio Theme   Updated October 2, 2024 at 4:00am   2 Most recent comment from Support Team:Hello, first of all we have commented this bit in /js/core/common.js, function FirstLoad() $(window).on('popstate', function() {     location.reload(true);}); Second, we added smoothness ... Harold Demo ContentClosed   Montoya - Creative Portfolio Theme   Updated October 1, 2024 at 4:58am   8 Most recent comment from Support Team:Hello Harold, just say div#share {    display: none;} in customizer -> additional css