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Public Tickets

Carl-Friedemann First click sometimes fails on showcase pagesClosed   Serano - Creative Portfolio Theme   Updated July 19, 2024 at 7:50am   2 Most recent comment from Support Team:Hi, The mouse cursor has two events on each slide: drag and click. It looks like you performed a small drag event followed by a click event, which triggered the link.Try to do this:in common.js remove ... Cbra Theme Importing IssuesClosed   Montoya - Creative Portfolio Theme   Updated July 18, 2024 at 4:27pm   14 Most recent comment from Support Team:Hello,You can go to customizer -> portfolio settings to change the custom slug. Just enter your own and after saving the changes go to Settings -> Permalinks and press 'Save' to refresh the ... Carl-Friedemann Grid showcase landing zone without textClosed   Serano - Creative Portfolio Theme   Updated July 18, 2024 at 3:28pm   5 Most recent comment from Support Team:Hi Carl, ok, regarding the two other issues in showcase grid, just to let you know - I escalated your ticket to our web developer. Muldene Centre align button, Shop Menu, CheckoutClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated July 17, 2024 at 7:58am   13 Most recent comment from Support Team:Please keep in mind that Hervin has not been integrated with woocommerce and it is not advertised as suchhttps://imgur.com/6njUlZIHowever out of courtesy we can modify the code so that it will display ... Misael Website loading is slow.Closed   Serano - Creative Portfolio Theme   Updated July 17, 2024 at 5:38am   2 Most recent comment from Support Team:Hi there,So I ran your site in incognito mode with a hard refresh and you have pretty good loading timeshttps://imgur.com/z3Nka7aIn general, you need to optimize your media files for web and you can u ... Joel Incorrect display of the cart in ItalianClosed   Manifesto - Creative Portfolio Theme   Updated July 17, 2024 at 4:17am   2 Most recent comment from Support Team:Hello Joel,Try adding in customizer -> additional CSS.widget_shopping_cart_content {    width: 325px;} Sladjan missing filesClosed   Montoya - Creative Portfolio Theme   Updated July 16, 2024 at 5:09pm   2 Most recent comment from Support Team:The files can be found in the main archive and not in the WordPress theme folder. You can download the main archive from your Envato account.In any case, if you can provide wp admin access in a privat ... Nicolas Using Portfolio Items in Scrolling Panels (or other multimedia shortcodes)Closed   Montoya - Creative Portfolio Theme   Updated July 15, 2024 at 4:49pm   2 Most recent comment from Support Team:Hello Nicolas,unfortunately this is custom work to function exactly the way you want it to. You need to extensively modify the plugin's implementation. What you can do is actually take html outpu ... konstantinos supportClosed   Montoya - Creative Portfolio Theme   Updated July 15, 2024 at 4:07pm   3 Most recent comment from Support Team:Dear Konstantinos,this is a support forum dedicated only to WordPress themes. Plz contact the author directly regarding the HTML template. Fırat sliderClosed   Ernest - Creative Portfolio Theme   Updated July 9, 2024 at 12:13pm   5 Most recent comment from Fırat:problem solved, thank you for your support Jon Change Color of Light/Dark ThemeClosed   Serano - Creative Portfolio Theme   Updated July 10, 2024 at 12:17am   2 Most recent comment from Jon:i think ive figured out how to update the style in the child css Fırat photoClosed   Ernest - Creative Portfolio Theme   Updated July 8, 2024 at 6:23am   19 Most recent comment from Support Team:The homepage, as it is setup in our demo has the following page template 'Portfolio Showcase Extended'https://prnt.sc/3fpp2C64fFDVWith this you are able to display the Showcase Slider as in ... Carl-Friedemann Serano Theme Mobile Version BugsClosed   Serano - Creative Portfolio Theme   Updated July 8, 2024 at 5:38am   4 Most recent comment from Support Team:Not a problem Carl! Anass Anedjar Permalinks ProblemClosed   Montoya - Creative Portfolio Theme   Updated July 8, 2024 at 5:37am   2 Most recent comment from Support Team:Hello,You can go to customizer -> portfolio settings to change the custom slug. Just enter your own and after saving the changes go to Settings -> Permalinks and press 'Save' to refresh the ... Mona theme is not compatible with elemenator brokenClosed   Manifesto - Creative Portfolio Theme   Updated July 7, 2024 at 8:56am   3 Most recent comment from Mona:I tried everything and I'm sorry because of the other company terms and condition . I couldn't share the login details. Please refund the money as i'm not using this theme anywhere