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Public Tickets

mohammad Background color ProblemClosed   Harington - Creative Portfolio Theme   Updated May 26, 2024 at 6:51am   6 Most recent comment from Support Team:Hello Mohammad,The theme has been tested (and integrated with) Gutenberg and Elementor.You can hide hero caption from specific page id if you disable ajax page transitions. This way you can take advan ... FEYYAZ Hero sectionClosed   Montoya - Creative Portfolio Theme   Updated May 25, 2024 at 2:22pm   3 Most recent comment from Support Team:Hello,You have a faulty WordPress installation, that's why an ordinary page cannot be saved. But we approve your refund request as agreed. Best. Nicholas Thompson Want to have Pop Up image fit the height of the screen, or fit within the screenClosed   Legrand - Creative Photography Portfolio Theme   Updated May 23, 2024 at 3:58am   8 Most recent comment from Nicholas Thompson:Sounds good Nicolas I need help figuring out how to easily change the portfolio images/videosClosed   Montoya - Creative Portfolio Theme   Updated May 22, 2024 at 3:29am   2 Most recent comment from Support Team:Hello Nicolas,What you need is actually modifying the hero section in page/portfolio item options. You can enable that when you edit the page/portfolio item.The hero image and the video URLs (if you e ... Vincent Latreille Change logoClosed   Montoya - Creative Portfolio Theme   Updated May 20, 2024 at 2:49pm   3 Most recent comment from Vincent Latreille:Thank you so much that was it! zp Videos will not auto play on carouselClosed   Serano - Creative Portfolio Theme   Updated May 20, 2024 at 9:42am   2 Most recent comment from Support Team:Hi, the video items don't work with vimeo URLs video linksyou should provide direct links (URLs) to .mp4 and .webm files (hero section works with video tag https://developer.mozilla.org/en-US/do ... Talia Tetriz updateClosed   Tetriz - Creative Portfolio WordPress Theme   Updated May 20, 2024 at 6:36am   2 Most recent comment from Support Team:Hello Talia, thank for using our theme for so long. It should be compatible with the latest WordPress version. Current theme's version is 1.2It's highly recommended to do a backup first. if ... Nick Video Bug with AjaxClosed   Montoya - Creative Portfolio Theme   Updated May 16, 2024 at 4:56pm   12 Most recent comment from Nick:Awesome, thank you so much! Carlota Mobile Version BugsClosed   Harington - Creative Portfolio Theme   Updated May 11, 2024 at 2:38pm   10 Most recent comment from Support Team:Hello, yes, the site is a bit slow. I ran the site in incognito mode with Network tab opened and here is the result:https://prnt.sc/gxDZLNx2oOT-As you can see, there is a quite big png image Foto3_min ... Isaac WooCommerce cart icon in headerClosed   Manifesto - Creative Portfolio Theme   Updated May 10, 2024 at 4:25am   2 Most recent comment from Support Team:Hello Isaac,We display the standard cart woocommerce widget in the header menuhttps://prnt.sc/nOQYfF355_txAnd it looks like there is a way to customize the original behavior however not through woocom ... Juan bautista Piezas envío video final Sem InnovaciónClosed   Montoya - Creative Portfolio Theme   Updated May 9, 2024 at 7:05am   2 Most recent comment from Support Team:Dear Juan,You have the option of submitting a refund request to Envatohttps://themeforest.net/refund_requests/new We regret this but, once again, this support forum is dedicated only to WordPress them ... Gaia QuickmenuClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated May 9, 2024 at 6:33am   3 Most recent comment from Support Team:Hello,I'm glad you figured it out. to have a different image on mobile (the hero image) requires custom work and it involves adding a new option in portfolio settings and modify the selective ima ... Drabs ButtonsClosed Grenada - Creative Ajax Portfolio Showcase Slider Theme   Updated May 8, 2024 at 7:23am   4 Most recent comment from Support Team:Hi there,Send us wp admin access in a private if possible (login url, admin username and password) so we can try ourselves. Ashwin Gupta Deprecated & Fatal Errors on Website post updating Wordpress versionClosed Grenada - Creative Ajax Portfolio Showcase Slider Theme   Updated May 2, 2024 at 4:33pm   12 Most recent comment from Support Team:Hello,  You can delete all the plugin folders as renaming the actual folders does not disable them.  Juan bautista MontoyaClosed   Manifesto - Creative Portfolio Theme   Updated May 2, 2024 at 4:03pm   4 Most recent comment from Support Team:Hello JuanAh, this is is about the Montoya HTML template and not the WordPress theme.Plz contact the author directly regarding the HTML template. https://themeforest.net/user/clapat This support forum ...