Public Tickets
Alex
Preloader without AjaxClosed
Manifesto - Creative Portfolio Theme
Updated March 6, 2024 at 6:14am
2
Most recent comment from Support Team:Hello Alex, we can enable the preloader even though the ajax is disabled if you can provide wp admin access in a private comment with full rights using Appearance -> theme file editor.Or, if you ...
Amvinay
Theme demo importer is not working.Closed
Humpton - Creative Portfolio Theme
Updated February 29, 2024 at 3:34pm
2
Most recent comment from Support Team:Hello,I think you installed theme but you did not import demo data which gives you a snapshot of our live demo. if you can provide wp admin access in a private comment we can set it up free of charge ...
Xander
Team member image popupsClosed
Harington - Creative Portfolio Theme
Updated February 26, 2024 at 12:53pm
4
Most recent comment from Support Team:You can edit the common.js you havee the smoothscroll parameters:
var ScrollbarOptions = {
damping:0.1,
renderByPixel: true,
continuousScrolling: true,
syncCallbacks: true,
plugins: {
...
Christian
General color settings and other style personalizationClosed
Manifesto - Creative Portfolio Theme
Updated February 26, 2024 at 12:45pm
8
Most recent comment from Support Team:Hi, please check if your browser zoom is set to 100%. Additionally, which version of Safari are you using? Some versions may have issues and do not support the CSS perspective property.
Michelangelo
Hide page titleClosed
Humpton - Creative Portfolio Theme
Updated February 25, 2024 at 5:00pm
3
Most recent comment from Michelangelo:Thank you!!!
Geri van den van den Boom
Hero imageClosed
Humpton - Creative Portfolio Theme
Updated February 25, 2024 at 4:17pm
3
Most recent comment from Geri van den van den Boom:Super! Thank you!
Hanns-Georg
PROBLEM WITH IPAD 10/17Closed
Harington - Creative Portfolio Theme
Updated February 25, 2024 at 3:36pm
4
Most recent comment from Support Team:Dear Hanns,Plz contact the author directly regarding the HTML template you bought.
https://themeforest.net/user/clapat
This support forum is dedicated only to WordPress themes and we lack the experti ...
Sajan
Bauman Theme and configurationsClosed
Bauman
Updated February 24, 2024 at 8:27pm
4
Most recent comment from Sajan:Actually I think I have got it working :)
Alex
Website fontClosed
Manifesto - Creative Portfolio Theme
Updated February 24, 2024 at 6:01pm
2
Most recent comment from Support Team:Hello Alex,Plz contact the author directly regarding the HTML template you bought.
https://themeforest.net/user/clapat
This support forum is dedicated only to WordPress themes and we lack the experti ...
Lavesh
Portfolio Editor Getting CrashedClosed
Serano - Creative Portfolio Theme
Updated February 24, 2024 at 5:58pm
2
Most recent comment from Support Team:Hi there,
can you provide wp admin access in a private comment? So we can do a bit of debugging? wp admin access = login url, admin username and password
Jamie Schaap
Not uploading a hero videoClosed
Serano - Creative Portfolio Theme
Updated February 23, 2024 at 9:08am
4
Most recent comment from Support Team:Hi Jamie,You need also to specify the hero image in page optionshttps://prnt.sc/ofH4LLy_ZZ1oI put one from media library but i actually should the first still/frame of the video
Raza Shahbaz
SHOW CAROUSELClosed
Manifesto - Creative Portfolio Theme
Updated February 23, 2024 at 4:45am
2
Most recent comment from Support Team:Hello Raza
Portfolio page templates like the carousel will not display the content entered in the editor. They just build the layout automatically based on portfolio items options (hero image, hero t ...
Ventures
ClaPat core plugin v1.1 conflicts with Revolution SliderClosed
ClaPat - Creative Masonry Blog WordPress
Updated February 21, 2024 at 3:13pm
8
Most recent comment from Support Team:The errors in the browser console:https://prnt.sc/kYpy-nTixDp1https://prnt.sc/nmf5WfTaSiMkReally sorry I cannot be more of help
David NAIZOT
Disable Smooth Scroll for PC onlyClosed
Serano - Creative Portfolio Theme
Updated February 21, 2024 at 1:28pm
3
Most recent comment from David NAIZOT:Hello, Thank you very much, works just fine!
Matteo
Inject an Aria-Label (accessibility)Closed
Harington - Creative Portfolio Theme
Updated February 21, 2024 at 8:00am
2
Most recent comment from Support Team:Hi Matteo,I'm thinking that you can modify the corresponding page template / portfolio grid widget to add an aria label attribute to the link assigning the portfolio item title to it, perhaps.I& ...