Okay

Public Tickets

Talia Tetriz updateClosed   Tetriz - Creative Portfolio WordPress Theme   Updated May 20, 2024 at 6:36am   2 Most recent comment from Support Team:Hello Talia, thank for using our theme for so long. It should be compatible with the latest WordPress version. Current theme's version is 1.2It's highly recommended to do a backup first. if ... Nick Video Bug with AjaxClosed   Montoya - Creative Portfolio Theme   Updated May 16, 2024 at 4:56pm   12 Most recent comment from Nick:Awesome, thank you so much! Carlota Mobile Version BugsClosed   Harington - Creative Portfolio Theme   Updated May 11, 2024 at 2:38pm   10 Most recent comment from Support Team:Hello, yes, the site is a bit slow. I ran the site in incognito mode with Network tab opened and here is the result:https://prnt.sc/gxDZLNx2oOT-As you can see, there is a quite big png image Foto3_min ... Isaac WooCommerce cart icon in headerClosed   Manifesto - Creative Portfolio Theme   Updated May 10, 2024 at 4:25am   2 Most recent comment from Support Team:Hello Isaac,We display the standard cart woocommerce widget in the header menuhttps://prnt.sc/nOQYfF355_txAnd it looks like there is a way to customize the original behavior however not through woocom ... Juan bautista Piezas envío video final Sem InnovaciónClosed   Montoya - Creative Portfolio Theme   Updated May 9, 2024 at 7:05am   2 Most recent comment from Support Team:Dear Juan,You have the option of submitting a refund request to Envatohttps://themeforest.net/refund_requests/new We regret this but, once again, this support forum is dedicated only to WordPress them ... Gaia QuickmenuClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated May 9, 2024 at 6:33am   3 Most recent comment from Support Team:Hello,I'm glad you figured it out. to have a different image on mobile (the hero image) requires custom work and it involves adding a new option in portfolio settings and modify the selective ima ... Drabs ButtonsClosed Grenada - Creative Ajax Portfolio Showcase Slider Theme   Updated May 8, 2024 at 7:23am   4 Most recent comment from Support Team:Hi there,Send us wp admin access in a private if possible (login url, admin username and password) so we can try ourselves. Ashwin Gupta Deprecated & Fatal Errors on Website post updating Wordpress versionClosed Grenada - Creative Ajax Portfolio Showcase Slider Theme   Updated May 2, 2024 at 4:33pm   12 Most recent comment from Support Team:Hello,  You can delete all the plugin folders as renaming the actual folders does not disable them.  Juan bautista MontoyaClosed   Manifesto - Creative Portfolio Theme   Updated May 2, 2024 at 4:03pm   4 Most recent comment from Support Team:Hello JuanAh, this is is about the Montoya HTML template and not the WordPress theme.Plz contact the author directly regarding the HTML template. https://themeforest.net/user/clapat This support forum ... Raza Shahbaz Website is not compatible with elementorClosed   Manifesto - Creative Portfolio Theme   Updated May 2, 2024 at 2:50pm   6 Most recent comment from Support Team:Hello,Yes, let's take any portfolio page template as an example, let's say Portfolio Showcase Grid (as a side note all portfolio page templates are prefixed with 'Portfolio')The ... Sebastien Woocommerce Account ShortcodeClosed   Rayden - Creative Portfolio Theme   Updated May 2, 2024 at 8:30am   9 Most recent comment from Sebastien:Perfect!  Thanks a lot !Best regards,Sébastien Rodrigo Installation issueClosed   Humpton - Creative Portfolio Theme   Updated May 1, 2024 at 6:42pm   17 Most recent comment from Rodrigo:Thank you so much for the precious help!Ticket solved! Niels Updating ThemeClosed   Harington - Creative Portfolio Theme   Updated April 30, 2024 at 5:48pm   2 Most recent comment from Support Team:Hi Niels,Unfortunately is not possible to update the theme without merging the changes (if the theme files have been changed, I don't recall if it was done only with css)Regarding the portfolio v ... Juan bautista PortfolioClosed   Montoya - Creative Portfolio Theme   Updated April 30, 2024 at 4:06pm   7 Most recent comment from Support Team:Ah ok, I get it, this is about the HTML template and not the WordPress theme.Plz contact the author directly regarding the HTML template https://themeforest.net/user/clapat This support forum is dedi ... Nicholas Thompson Unable to open link as new tab through menuClosed   Legrand - Creative Photography Portfolio Theme   Updated April 30, 2024 at 1:07pm   6 Most recent comment from Nicholas Thompson:Thank you so much! I really appreciate it.