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Public Tickets

Ricardo Background video on about pageClosed   Serano - Creative Portfolio Theme   Updated March 29, 2024 at 4:27am   2 Most recent comment from Support Team:Hello Ricardo,Thank you for your interest, first of all.Now, you have sent a link which contains the Envato preview frame which always redirects to the home page.The direct link to our live demo is he ... Colton Kramer Installing the theme correctlyClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated March 28, 2024 at 3:50am   2 Most recent comment from Support Team:Hi, If you can provide wp admin access in a private comment we can import demo data free of charge. This will give you a snapshot of our live demo you can start customizing from. The demo content wa ... Adrian Modify the clapat_collage_image BlockClosed   Manifesto - Creative Portfolio Theme   Updated March 26, 2024 at 11:22am   7 Most recent comment from Adrian:thank you !  Felix Hero Text Overlapping LogoClosed   Harington - Creative Portfolio Theme   Updated March 26, 2024 at 9:06am   5 Most recent comment from Felix:perfect! Thank you very much! Peggy Shih the site has an errorClosed   Satelite WordPress Theme   Updated March 26, 2024 at 6:16am   14 Most recent comment from Peggy Shih:I see!!! i logged out and the bar disappear now. Thank you so much for all the assistance! hassan RTL WPML ArabicClosed   Munio - Creative Portfolio Theme   Updated March 25, 2024 at 6:18pm   12 Most recent comment from Support Team:Hello Hassan,sorry I need the actual URL of the page/portfolio item so I can inspect it, is this the one of them?https://masterplan.sa/ar/munio_portfolio/%d9%87%d9%88%d9%8a%d8%aa%d9%86%d8%a7/ Matteo Change color of the navigation points (gallery slider)Closed   Harington - Creative Portfolio Theme   Updated March 25, 2024 at 8:56am   5 Most recent comment from Matteo:Hello :)thank you, it should be enough the global solution you proposed.Thanks! This ticket can be closed. Daniel-Alexandru Modifying Hero Info Text on a portfolio ItemClosed   Manifesto - Creative Portfolio Theme   Updated March 22, 2024 at 9:54am   7 Most recent comment from Daniel-Alexandru:Ok, I will try this out. Thank you! Marina Menu not opening one pageClosed   Manifesto - Creative Portfolio Theme   Updated March 20, 2024 at 4:07pm   14 Most recent comment from Marina:I think this is way more advanced than what I'm capable of, thank you so much for your help. Helder Image Animation Loading problemClosed   Serano - Creative Portfolio Theme   Updated March 20, 2024 at 8:36am   7 Most recent comment from Support Team:Hi there,Interested to find out what is the browser and the machine you are testing on. We try to recreate the condition s of your environment so we can reproduce it (re-tested couple of times on chro ... Jürgen demo content and elementor not workingClosed   Manifesto - Creative Portfolio Theme   Updated March 19, 2024 at 1:25am   8 Most recent comment from Support Team:Hello Erik,Please don't use this thread and open a new private ticket. Send us wp admin access if possible (login url, admin username and password) so we can help you further. James Brandwood slow down animationsClosed   Cubez - Creative WordPress Showcase Portfolio Theme   Updated March 18, 2024 at 7:43pm   2 Most recent comment from Support Team:Hello James, we responded to your other ticket, closing this one. Joamuriel Page is brokenClosed   Bauman   Updated March 14, 2024 at 6:37pm   6 Most recent comment from Support Team:Hi there, so first I believed That it may be a theme related configuration problem however I deactivated Bauman and the two related plugins and I tested the backend page update with a WordPress defaul ... Luca Antoniolli Visualization problem on mobile and javascript errorClosed   Manifesto - Creative Portfolio Theme   Updated March 12, 2024 at 8:24am   2 Most recent comment from Support Team:Hello Luca,Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the experti ... Grégori Installable WordPress file missingClosed Grenada - Creative Ajax Portfolio Showcase Slider Theme   Updated March 11, 2024 at 4:57am   4 Most recent comment from Support Team:Thank you Grégori we have approved the refund request.We hope you enjoy our theme.