Public Tickets
Matteo
Change color of the navigation points (gallery slider)Closed
Harington - Creative Portfolio Theme
Updated March 25, 2024 at 8:56am
5
Most recent comment from Matteo:Hello :)thank you, it should be enough the global solution you proposed.Thanks! This ticket can be closed.
Daniel-Alexandru
Modifying Hero Info Text on a portfolio ItemClosed
Manifesto - Creative Portfolio Theme
Updated March 22, 2024 at 9:54am
7
Most recent comment from Daniel-Alexandru:Ok, I will try this out. Thank you!
Marina
Menu not opening one pageClosed
Manifesto - Creative Portfolio Theme
Updated March 20, 2024 at 4:07pm
14
Most recent comment from Marina:I think this is way more advanced than what I'm capable of, thank you so much for your help.
Helder
Image Animation Loading problemClosed
Serano - Creative Portfolio Theme
Updated March 20, 2024 at 8:36am
7
Most recent comment from Support Team:Hi there,Interested to find out what is the browser and the machine you are testing on. We try to recreate the condition s of your environment so we can reproduce it (re-tested couple of times on chro ...
Jürgen
demo content and elementor not workingClosed
Manifesto - Creative Portfolio Theme
Updated March 19, 2024 at 1:25am
8
Most recent comment from Support Team:Hello Erik,Please don't use this thread and open a new private ticket. Send us wp admin access if possible (login url, admin username and password) so we can help you further.
James Brandwood
Pressing back on mobile takes you to blank page that does not load.Closed
Cubez - Creative WordPress Showcase Portfolio Theme
Updated March 18, 2024 at 7:44pm
2
Most recent comment from Support Team:Hello James, we responded to your other ticket, closing this one.
James Brandwood
slow down animationsClosed
Cubez - Creative WordPress Showcase Portfolio Theme
Updated March 18, 2024 at 7:43pm
2
Most recent comment from Support Team:Hello James, we responded to your other ticket, closing this one.
Joamuriel
Page is brokenClosed
Bauman
Updated March 14, 2024 at 6:37pm
6
Most recent comment from Support Team:Hi there, so first I believed That it may be a theme related configuration problem however I deactivated Bauman and the two related plugins and I tested the backend page update with a WordPress defaul ...
Luca Antoniolli
Visualization problem on mobile and javascript errorClosed
Manifesto - Creative Portfolio Theme
Updated March 12, 2024 at 8:24am
2
Most recent comment from Support Team:Hello Luca,Plz contact the author directly regarding the HTML template you bought.
https://themeforest.net/user/clapat
This support forum is dedicated only to WordPress themes and we lack the experti ...
Grégori
Installable WordPress file missingClosed
Grenada - Creative Ajax Portfolio Showcase Slider Theme
Updated March 11, 2024 at 4:57am
4
Most recent comment from Support Team:Thank you Grégori we have approved the refund request.We hope you enjoy our theme.
hassan
general issuesClosed
Niran - Creative Portfolio Theme
Updated March 8, 2024 at 3:26pm
3
Most recent comment from hassan:That works fine thanks
Lancer
Cant edit the portfolio infoClosed
Serano - Creative Portfolio Theme
Updated March 8, 2024 at 3:49am
4
Most recent comment from Support Team:Hi there,
So I changed the hero info text in page options
https://prnt.sc/9Zm3cxHhSp2-
and it has been reflected in the page preview - I am wondering what is the issue that you are having?
https://prn ...
My-Linh
How to remove "new" from portfolioClosed
Canela - Creative Portfolio Theme
Updated March 6, 2024 at 7:52pm
3
Most recent comment from My-Linh:This worked, thanks so much!
Pranav
Some Demo Content Failed to ImportClosed
Manifesto - Creative Portfolio Theme
Updated March 6, 2024 at 4:57pm
4
Most recent comment from Support Team:Hello, we think it's a good suggestion. https://prnt.sc/cBsAjAi8eD7Phttp://clapat-themes.com/helpcenter/manifesto/documentation-theme-getting-started.html
My-Linh
Columns tend to re-arrange themselvesClosed
Canela - Creative Portfolio Theme
Updated March 6, 2024 at 4:04pm
2
Most recent comment from Support Team:Hi there,thanks for the login info. This ticket is actually related withhttps://clapat.ticksy.com/ticket/3595515/
the blocks in question come from the Bluehost plugin. Nothing wrong with that, except ...