Okay

Public Tickets

William Jimenez No puedo insertar videosClosed   Serano - Creative Portfolio Theme   Updated September 9, 2023 at 4:18am   13 Most recent comment from Support Team:Hi there, for that you have the page options and portfolio item options. When you go and edit the page you enable the hero section and you paste the video URLs https://prnt.sc/vq0MAINluQbXLet us know ... Mickel van Kouwen FunctionalityClosed   Serano - Creative Portfolio Theme   Updated September 8, 2023 at 4:28pm   2 Most recent comment from Support Team:Hello Mickel Let me start by apologizing for my late reply it has been really hectic here.1. Just as means of clarification you do have a scrolling button that indicates scrolling down in fullscreen ... HAGIHARA change the text and font size & background imageClosed   Harington - Creative Portfolio Theme   Updated September 8, 2023 at 9:39am   8 Most recent comment from Support Team:To hide the comments section you can use#post-comments {       display: none;}in customizer -> additional CSSthe font size of the prev next buttons.post-prev-caption, .post-next-caption {    fo ... vikranth regaeding theme page editClosed   Harington - Creative Portfolio Theme   Updated September 8, 2023 at 4:36am   2 Most recent comment from Support Team:Hi there, Some page templates will not display the content entered in the editor. They just build the layout automatically based on portfolio items options (hero image, hero title, subtitle, backgrou ... Jenn FIlter not showingClosed   Satelite WordPress Theme   Updated September 8, 2023 at 4:12am   2 Most recent comment from Support Team:Hi Jenn,plz add in customizer -> additional CSS#show-filters {    display: block;    visibility: initial;} Daniel Gallery Not DisplayingClosed   Niran - Creative Portfolio Theme   Updated September 7, 2023 at 9:02pm   8 Most recent comment from Daniel:Never mind.  Figured it out. Andreas Bender Error message while using ElementorClosed   Serano - Creative Portfolio Theme   Updated September 6, 2023 at 5:04pm   9 Most recent comment from Support Team:Hi AndreasUse this line in portfolio-list-page.php line 46https://prnt.sc/hcBkWi1cftXmand in portfolio-showcase-gallery-page.php line 243https://prnt.sc/xCwNBbLpmooashowcase gallery was specifically ... Marcus Video on Home Page above the foldClosed   Harington - Creative Portfolio Theme   Updated September 4, 2023 at 5:25pm   2 Most recent comment from Support Team:Hi Marcus,To add a youtube video at the top of the page I'm thinking that you can disable hero section entirely (both in page options and customizer -> general settings) and embed the video in a ... Alberto Sizing imagesClosed   Serano - Creative Portfolio Theme   Updated September 4, 2023 at 1:09pm   4 Most recent comment from Support Team:Hello Alberto, I discussed with our web designer and the issue here is the cropping process in order to fit the original image size inside the current viewport. The process is visually explained here: ... Mikaleen Can't build a popupClosed   Harington - Creative Portfolio Theme   Updated August 31, 2023 at 3:01pm   13 Most recent comment from Mikaleen:I deleted the Elementor footer from the site and even the header, and it's still not showing the other galleries....  Kevin Adding a link to About Page Team Member ImagesClosed   Harington - Creative Portfolio Theme   Updated August 30, 2023 at 4:28am   2 Most recent comment from Support Team:Hi Kevin,by visiting the link you provided, I realize that this is about the HTML version of the theme (we have also WordPress)Plz contact the author directly regarding the HTML template you bought. ... Artur I cannot adjust the font size of the Showcase ListClosed   Serano - Creative Portfolio Theme   Updated August 29, 2023 at 6:10pm   2 Most recent comment from Support Team:Hi Artur, gj on this, it looks like you already did change it. congnd Support plugin PolylangClosed   Serano - Creative Portfolio Theme   Updated August 29, 2023 at 4:47pm   2 Most recent comment from Support Team:Hi there,ok and do you have any problems with that? https://polylang.pro/doc/the-language-switcher/Do you get any error? What is the site URL pls, if possible. Jose TransalationClosed   Harington - Creative Portfolio Theme   Updated August 29, 2023 at 4:40pm   5 Most recent comment from Support Team:Hi there,we will respond to your own ticket you created regarding Polylang plugin. lucas Error purchaseClosed   Harington - Creative Portfolio Theme   Updated August 29, 2023 at 4:08pm   2 Most recent comment from Support Team:Hi Lucas,plz buy the WordPress version and submit a refund request herehttps://themeforest.net/refund_requests/newfor the HTML version and notify us here so we can approve it.