Public Tickets
Fırat
photoClosed
Ernest - Creative Portfolio Theme
Updated July 8, 2024 at 6:23am
19
Most recent comment from Support Team:The homepage, as it is setup in our demo has the following page template 'Portfolio Showcase Extended'https://prnt.sc/3fpp2C64fFDVWith this you are able to display the Showcase Slider as in ...
Carl-Friedemann
Serano Theme Mobile Version BugsClosed
Serano - Creative Portfolio Theme
Updated July 8, 2024 at 5:38am
4
Most recent comment from Support Team:Not a problem Carl!
Anass Anedjar
Permalinks ProblemClosed
Montoya - Creative Portfolio Theme
Updated July 8, 2024 at 5:37am
2
Most recent comment from Support Team:Hello,You can go to customizer -> portfolio settings to change the custom slug. Just enter your own and after saving the changes go to Settings -> Permalinks and press 'Save' to refresh the ...
Mona
theme is not compatible with elemenator brokenClosed
Manifesto - Creative Portfolio Theme
Updated July 7, 2024 at 8:56am
3
Most recent comment from Mona:I tried everything and I'm sorry because of the other company terms and condition . I couldn't share the login details. Please refund the money as i'm not using this theme anywhere
Herman de Pagter
Home video overlag gridClosed
Newave - Wordpress Responsive One Page Parallax
Updated July 6, 2024 at 4:22pm
3
Most recent comment from Herman de Pagter:That's the code I need, and it does the job.Thank you, and kind regards,Herman
Fırat
sliderClosed
Ernest - Creative Portfolio Theme
Updated July 6, 2024 at 12:42pm
2
Most recent comment from Support Team:Hello,WebGL slider (the slider with customized transitions in your home page) does not support videos, only images
Antonio
Some adjustementsClosed
Montoya - Creative Portfolio Theme
Updated July 5, 2024 at 5:24am
6
Most recent comment from Support Team:Hi, Probably the emoji had a missing closing tag that was breaking the content.
Drabs
Menu burgerClosed
Grenada - Creative Ajax Portfolio Showcase Slider Theme
Updated July 4, 2024 at 9:52am
2
Most recent comment from Support Team:Hi, plz try the following to add slight darkish color background to the menu button@media only screen and (max-width: 1024px) { .classic-menu #burger-wrapper { display: block; ...
Chadathorn
Scroll and it doesn't change to the next page.Closed
Montoya - Creative Portfolio Theme
Updated July 4, 2024 at 6:36am
2
Most recent comment from Support Team:Hello,As you probably know there is the WordPress version of Montoya and the HTML.Plz contact the author directly regarding the HTML template you bought.
https://themeforest.net/user/clapat
This suppo ...
Fırat
photoClosed
Ernest - Creative Portfolio Theme
Updated July 3, 2024 at 6:10pm
2
Most recent comment from Support Team:Hi there, I am closing this as duplicate - we will respond to your other ticket.
abel
The loader maskClosed
Montoya - Creative Portfolio Theme
Updated July 3, 2024 at 4:21pm
7
Most recent comment from Support Team:Path is relative to root theme folder. So in this case /wp-content/themes/montoya/sections/preloader_section.phpThere is also this option of using the Appearance -> Theme File Editor to edit the fileS ...
Pablo Martins
Remove things - MontoyaClosed
Montoya - Creative Portfolio Theme
Updated July 3, 2024 at 2:46pm
2
Most recent comment from Support Team:Hello Pablo,/js/scripts.js is the path relative to the root theme folder so that's where the theme installation isfor example /wp-content/themes/montoya/js/scripts.jsYou can disable hero section ...
Fırat
DemoClosed
Ernest - Creative Portfolio Theme
Updated July 2, 2024 at 7:46am
23
Most recent comment from Support Team:Hello,
The slider is based on portfolio items. So you basically change the images & videos in portfolio item options.(just edit the portfolio item. you will see there hero image and if you enable vide ...
Sara Franchini
Overlapping galleryClosed
Montoya - Creative Portfolio Theme
Updated June 29, 2024 at 9:27am
10
Most recent comment from Support Team:Please attach the video here, at the comment. Thanks
Patricia
portfolio category filterClosed
Humpton - Creative Portfolio Theme
Updated June 28, 2024 at 8:18am
4
Most recent comment from Support Team:Hello Patricia,First of all I can see you are using the portfolio grid as Elementor widget and not as page template.you can implement however a block / html content that emulates the filters something ...