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Public Tickets

vaibhav portfolioClosed   Newave - Wordpress Responsive One Page Parallax   Updated April 22, 2024 at 4:22am   5 Most recent comment from Support Team:Hello,We responded to your other ticket as you provided a link there. Closing this one. Steven Trying to make the logo biggerClosed Grenada - Creative Ajax Portfolio Showcase Slider Theme   Updated April 19, 2024 at 9:43am   3 Most recent comment from Steven:Thank you, worked perfectly Denys Palumbo RefundClosed   Manifesto - Creative Portfolio Theme   Updated April 19, 2024 at 4:41am   2 Most recent comment from Support Team:Yes, we use jquery in our theme. Using exclusively vanilla js is not a requirement. We appreciate your feedback, though.You can submit a refund request to Envato as all the sales are handled through ... Matt Hello, I just purchased Montoya thinking it was Wordpress for some reason (I was so excited) however after downloading I realised it was HTML onlyClosed   Manifesto - Creative Portfolio Theme   Updated April 19, 2024 at 4:37am   4 Most recent comment from Support Team:Hi there,We are glad to announce that we have just released the Montoya WordPress theme!for any of you who purchased the HTML version thinking that it is the WordPress theme, do not worry, there is a ... Louay Contact Form - Text size shows differently on Mobile than Desktop versionClosed   Harington - Creative Portfolio Theme   Updated April 18, 2024 at 3:04pm   2 Most recent comment from Support Team:Hi there,I've looked through your other tickets however I could not find the site url and the contact page URL containing the form, to be more specific. Can you send it to us so we can inspect it ... Ricardo Hero video not autoplayingClosed   Serano - Creative Portfolio Theme   Updated April 18, 2024 at 11:16am   2 Most recent comment from Support Team:Hello Ricardo,I get a coming soon page while trying to access your sitehttps://prnt.sc/xmVva9Aucwmican you provide wp admin access in a private comment so we can inspect the home page? Guto Bertoncini Nesd HelpClosed   Manifesto - Creative Portfolio Theme   Updated April 18, 2024 at 10:58am   2 Most recent comment from Support Team:Hello,1. if you need to modify the map styles, plz open /core/js/contact.js (path relative to root theme folder) and you will see all the styles defined there:https://prnt.sc/wYKApTTCHHHa2. there is a ... JF Remove Arrow in Hero-subClosed   Humpton - Creative Portfolio Theme   Updated April 18, 2024 at 10:45am   3 Most recent comment from JF:So fast. tyty ! JF Remove Arrow in Hero-subClosed   Humpton - Creative Portfolio Theme   Updated April 18, 2024 at 10:33am   2 Most recent comment from Support Team:Hi JF,we are closing this ticket as duplicate. Phil Coz DocumentationClosed   Serano - Creative Portfolio Theme   Updated April 18, 2024 at 10:27am   3 Most recent comment from Phil Coz:thx ! Moises problem to edit with ElementorClosed   Serano - Creative Portfolio Theme   Updated April 18, 2024 at 10:07am   2 Most recent comment from Support Team:Hello Moises, All portfolio some page templates (slider, carousel, grid) do not display the content entered in the editor. They just build the layout automatically based on portfolio items options ( ... vaibhav not able to see main image on my home pageClosed   Newave - Wordpress Responsive One Page Parallax   Updated April 18, 2024 at 9:19am   2 Most recent comment from Support Team:Hello,can you send us wp admin access in a private comment so we can have a look? Abdul Moiz Problem setting up Heading text on the main pageClosed   Serano - Creative Portfolio Theme   Updated April 18, 2024 at 9:14am   4 Most recent comment from Support Team:ok, I see what you mean.You need to redefine the template and add a call to function (or hardcoded html h1) before the carousel sliderfile portfolio-carousel-page.phphttps://prnt.sc/lGiXjUX5Rchz Raza Shahbaz SHOWCASE CAROUSEL IS NOT EDITABLE WITH ELEMENTORClosed   Manifesto - Creative Portfolio Theme   Updated April 16, 2024 at 6:09am   7 Most recent comment from Support Team:Hi there,I managed to login, thanks. Looks like you've already imported Elementor demo datahttps://prnt.sc/pF1vz7LqIvqeNow all you need to to in order to modify the Showcase Carousel page is to a ... Stefano Log title link doesnt workClosed   Serano - Creative Portfolio Theme   Updated April 14, 2024 at 10:11am   2 Most recent comment from Stefano:i moved the theme to the main root and now it's working ;)