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Public Tickets

Luciana URGENT ERROR IN MOBILEClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated December 23, 2023 at 5:47am   2 Most recent comment from Support Team:Hello Luciana,I realize that this is about Hervin, html template.Plz contact the author directly regarding the HTML template. https://themeforest.net/user/clapat This support forum is dedicated only t ... Marc F video embedd questionClosed   Satelite WordPress Theme   Updated December 23, 2023 at 5:37am   2 Most recent comment from Support Team:Hi Marc,You can have video slides (check Elie Saab)https://prnt.sc/olzdZptG7jdeHowever the accepted format is self-hosted: .mp4 and .webm Francesca Wilder Using Elementor with the Harington ThemeClosed   Harington - Creative Portfolio Theme   Updated December 23, 2023 at 5:33am   11 Most recent comment from Support Team:Hello Matteo,Yes, you need to enable Elementor for the Portfolio custom post types as an extra step after importing demo data.If you import demo data, try replacing hero demo images for ALL portfolio ... Noah Vice liquify slider not displaying hero imagesClosed   Rayden - Creative Portfolio Theme   Updated December 23, 2023 at 4:27am   4 Most recent comment from Support Team:Hi Noah,you can set the liquify slider on autoplay: however the difficulty is that that there are two more sliders running in the background containing the hero captions. These need to be synchronized ... Alex Add link to next portfolio itemClosed   Manifesto - Creative Portfolio Theme   Updated December 22, 2023 at 4:14pm   6 Most recent comment from Alex:Works like a charm. You rock, thanks! Alex Portfolio thumbnail in homepage shows black when transitioningClosed   Manifesto - Creative Portfolio Theme   Updated December 22, 2023 at 4:11pm   7 Most recent comment from Alex:Removed the CDN and it works. Thanks! Herman de Pagter background image in header of blog pageClosed   Newave - Wordpress Responsive One Page Parallax   Updated December 22, 2023 at 3:21pm   5 Most recent comment from Herman de Pagter:Thank you. This will help.Kind regards,Herrman Samuel touch and mouse pointer not responsiveClosed   Harington - Creative Portfolio Theme   Updated December 22, 2023 at 11:28am   2 Most recent comment from Support Team:Hello Samuel,As you well assumed the youtube vide is embedded, therefore it runs in a different iframe (as any other embedded videos)The pb with smooth scrolling is that it overrides the normal scroll ... Samuel Image sliderClosed   Harington - Creative Portfolio Theme   Updated December 21, 2023 at 5:39am   2 Most recent comment from Support Team:You can try setting the autoplay parameter to the content slider options in /core/js/common.js (path relative to the root theme folder)https://prnt.sc/d9gCjT0Ta-cchttps://swiperjs.com/types/interfaces ... Zachary Mobile | Home page smoothnessClosed   Manifesto - Creative Portfolio Theme   Updated December 20, 2023 at 8:06am   8 Most recent comment from Support Team:Hey Chris appreciate if you can open a separate private ticket and provide wp admin access?  Mubbsher Abbas WEBM and MP4 Video Links don't get played on home PageClosed   Munio - Creative Portfolio Theme   Updated December 20, 2023 at 7:59am   2 Most recent comment from Support Team:Hello, We are doing well, thank you, we hope same with you.the .mp4 and .webm video formats are actually what you need (self-hosted videos) to add hero video sections.It would be useful to provide yo ... Bjorn Cursor/Ball text on hoverClosed   Manifesto - Creative Portfolio Theme   Updated December 20, 2023 at 7:11am   7 Most recent comment from Support Team:Hey Bjorn, good stuff. We will definitely leave this ticket PublicP.S. We are glad to see that our code is the starting point for even better customizations! Teo Dumitru Make the header logo smallerClosed   Serano - Creative Portfolio Theme   Updated December 19, 2023 at 2:34pm   8 Most recent comment from Support Team:To make the logo smaller, please follow these guidelines: Your header container is 80px in height, and the logo image has a height of 50px with a top position of 15px. If you wish to adjust the logo t ... Sehmus Landing page sliderClosed   Ernest - Creative Portfolio Theme   Updated December 18, 2023 at 9:00am   12 Most recent comment from Support Team:Most welcome! Gisela mp activacion del carrusel y funcionalidadesClosed   Harington - Creative Portfolio Theme   Updated December 18, 2023 at 8:55am   2 Most recent comment from Support Team:Hello Gisela,If you can provide wp admin access in a private comment we can import demo data free of charge. This will give you a snapshot of our live demo you can start customizing from. Specify if ...