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Public Tickets

Ali Serano theme with elementorClosed   Serano - Creative Portfolio Theme   Updated August 14, 2024 at 3:51pm   10 Most recent comment from Support Team:Hello, we will review the request tmrw first thing in the morning Ignacio Light/Dark Menu NavigationClosed   Harington - Creative Portfolio Theme   Updated August 13, 2024 at 3:36pm   2 Most recent comment from Support Team:Hello Ignacio,I can't seem to reproduce thishttps://prnt.sc/FK4CiDXARVk9 Ignacio Portfolio grid is brokenClosed   Harington - Creative Portfolio Theme   Updated August 13, 2024 at 3:06pm   2 Most recent comment from Support Team:Hello Ignacio,try adding the following in customizer -> additional css.metro-grid .item {    margin-top: 20px !important;}.metro-grid .item.wide {    margin-top: 20px !important;} Stefano Roversi Audio in video backgroundsClosed   Montoya - Creative Portfolio Theme   Updated August 12, 2024 at 4:14pm   2 Most recent comment from Support Team:Hello Stefano, we can help you enable audio if you want. What is the editor you are using Gutenberg or Elementor?the pb with audio is that we set it up on muted to allow autoplayhttps://developer.moz ... NShankar Contact Form 7 is not submittingClosed   Newave - Wordpress Responsive One Page Parallax   Updated August 9, 2024 at 4:05pm   7 Most recent comment from NShankar:This worked. Thanks. Vishy Moghn Not working as advertisedClosed   Serano - Creative Portfolio Theme   Updated August 9, 2024 at 8:28am   6 Most recent comment from Support Team:The Serano refund request will most likely be reviewed next Monday. Dario Preloader settingsClosed   Montoya - Creative Portfolio Theme   Updated August 8, 2024 at 7:57am   10 Most recent comment from Dario:Perfect thankyou Dario Remove Social from sharingClosed   Montoya - Creative Portfolio Theme   Updated August 8, 2024 at 7:57am   3 Most recent comment from Dario:Thanks, very helpful! Thank you Michael Merahkie customizationClosed   Montoya - Creative Portfolio Theme   Updated August 8, 2024 at 4:59am   2 Most recent comment from Support Team:Hello Michael, Editing the theme is fairly easy: you have the portfolio items and normal pages with options and content. The most important portfolio and page options are the hero image and captions ... Maurice question about orderClosed   Serano - Creative Portfolio Theme   Updated August 8, 2024 at 4:28am   4 Most recent comment from Support Team:Maurice, if you can provide wp admin access in a private comment? Then we can show you how to do this with your portfolio items. Mariarita HEADERClosed   Serano - Creative Portfolio Theme   Updated August 6, 2024 at 7:25am   3 Most recent comment from Mariarita:Thanks so much for the support Robert Adobe fontsClosed   Montoya - Creative Portfolio Theme   Updated August 3, 2024 at 4:47am   2 Most recent comment from Support Team:Hi Robert,Can't really say unless I am able to verify the setup. However I can say that you can upload font files in / with Custom Fonts plugin so you will be able to use them as custom fonts. Daniel Question about editorsClosed   Montoya - Creative Portfolio Theme   Updated August 2, 2024 at 6:07pm   2 Most recent comment from Support Team:Hello Daniel, Yes, it can be used with Elementor. In fact, if you can provide wp admin access in a private comment we can import demo data built for Elementor free of charge. This will give you a sna ... NShankar SEO and website speedClosed   Newave - Wordpress Responsive One Page Parallax   Updated August 2, 2024 at 3:08pm   6 Most recent comment from Support Team:HelloYou can search in the theme folder for "section-title" and replace all H1 s with a div or a different header https://prnt.sc/NOHtTxO0VDY- However you need to keep the H1 styles properties to the ... Mariarita problems with the websiteClosed   Serano - Creative Portfolio Theme   Updated August 2, 2024 at 2:42pm   12 Most recent comment from Support Team:excellent!