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Public Tickets

Chris Motion effects not working in themeClosed   Montoya - Creative Portfolio Theme   Updated March 11, 2025 at 4:46am   8 Most recent comment from Support Team:Hi Chris, to get the same smooth effects you see in our live demo, you should enable ajax page transitions ins customizer -> general settings Regarding Elementor scrolling effects try testing them aga ... James Brandwood Pressing back on mobile takes you to blank page that does not load.Closed   Cubez - Creative WordPress Showcase Portfolio Theme   Updated March 10, 2025 at 5:30pm   6 Most recent comment from Support Team:Ok, if it is about Montoya, you can add the same code to /js/scripts.js in CustomFunction() https://prnt.sc/bXZ3xWiWgcxk   Kristine Siiro overlapping portfolio galleryClosed   Montoya - Creative Portfolio Theme   Updated March 9, 2025 at 4:40pm   8 Most recent comment from Support Team:Hello Kristine, We finished setting up the demo data, please verify. You need to replace the demo images scattered throughout content with your own, coming from media library. Browsers are blocking th ... julia In portfolio section: Updating failed The response is not a valid JSON response.Closed   Nanotech - Creative Portfolio Theme   Updated March 9, 2025 at 9:19am   4 Most recent comment from Support Team:Hi Julia, this is a bit though one the error I'm getting in the browser console is "POST https://uxducat.com/wp-json/wp/v2/nanotech_portfolio/18?_locale=user 403 (Forbidden)" it may indicate a co ... Dat update font-family responsiveClosed   Montoya - Creative Portfolio Theme   Updated March 7, 2025 at 3:59pm   17 Most recent comment from Support Team:Hi, It looks like by default it takes the current visible logo image (you can resize by the way). I think best way to control which image is displayed when you share your website on social network is ... Subhendu Pan Elemntor data import problemClosed   Montoya - Creative Portfolio Theme   Updated March 7, 2025 at 3:13pm   3 Most recent comment from Support Team:Hi there, You should not be concerned about these messages as they are referring to woocommerce products so as long as you don't use that, you should be fine. Chris Error diplaying portfolioClosed   Montoya - Creative Portfolio Theme   Updated March 7, 2025 at 1:42am   5 Most recent comment from Chris:Thanks so much. We can close this ticket. :) Elmira Shabestari Issue with Elementor Compatibility and Image CustomizationClosed   Harington - Creative Portfolio Theme   Updated March 3, 2025 at 7:56pm   13 Most recent comment from Support Team:Hello, i simply pressed upload, selected the img from media library etc I m wondering why it s not working on your side Thama Add videos in carouselClosed   Montoya - Creative Portfolio Theme   Updated March 1, 2025 at 3:39pm   6 Most recent comment from Support Team:Hello, if you can send me the page gallery URL I can send you at least the HTML code representing the carousel. And perhaps an ideea on how to modify it - no guarantees they will work properly though ... Annika Demo ContentClosed   Nanotech - Creative Portfolio Theme   Updated February 28, 2025 at 3:52pm   4 Most recent comment from Support Team:Hello Annika, We finished setting up the demo data, please verify. You need to replace the demo images scattered throughout content with your own, coming from media library. Browsers are blocking them ... Phúc Related products title issueClosed   Montoya - Creative Portfolio Theme   Updated February 28, 2025 at 12:25pm   3 Most recent comment from Phúc:Ok thank you, the code works. Are you going to add it into a new update of this theme? If yes, I will note for it "Temporarily fix until next update", and remove it when the new update arrive. Phúc Has Clip Path Border Radius in Product pageClosed   Montoya - Creative Portfolio Theme   Updated February 28, 2025 at 12:17pm   6 Most recent comment from Phúc:Oh I get it! Thank you. This topic can be close now. Phúc SHOP page not workingClosed   Montoya - Creative Portfolio Theme   Updated February 28, 2025 at 10:09am   4 Most recent comment from Support Team:Aha, ok, that's great for sharing this. We will have a look at the curtain effect as soon as possible. Nathan Blog DisplayClosed   Montoya - Creative Portfolio Theme   Updated February 27, 2025 at 3:46pm   2 Most recent comment from Support Team:Hey Nathan, plz do this : in Settings -> Reading set the Blog pages posts to empty - none. Then in your stories page you can change the hero section of the page (which includes the hero title). in Mon ... Phúc Sticky content on scroll featureClosed   Montoya - Creative Portfolio Theme   Updated February 27, 2025 at 3:19pm   9 Most recent comment from Support Team:Oh, excellent. And good to know, thanks for sharing.