Public Tickets
Chris
Error diplaying portfolioClosed
Montoya - Creative Portfolio Theme
Updated March 7, 2025 at 1:42am
5
Most recent comment from Chris:Thanks so much. We can close this ticket. :)
Elmira Shabestari
Issue with Elementor Compatibility and Image CustomizationClosed
Harington - Creative Portfolio Theme
Updated March 3, 2025 at 7:56pm
13
Most recent comment from Support Team:Hello, i simply pressed upload, selected the img from media library etc
I m wondering why it s not working on your side
Thama
Add videos in carouselClosed
Montoya - Creative Portfolio Theme
Updated March 1, 2025 at 3:39pm
6
Most recent comment from Support Team:Hello, if you can send me the page gallery URL I can send you at least the HTML code representing the carousel. And perhaps an ideea on how to modify it - no guarantees they will work properly though ...
Annika
Demo ContentClosed
Nanotech - Creative Portfolio Theme
Updated February 28, 2025 at 3:52pm
4
Most recent comment from Support Team:Hello Annika,
We finished setting up the demo data, please verify.
You need to replace the demo images scattered throughout content with your own, coming from media library. Browsers are blocking them ...
Phúc
Related products title issueClosed
Montoya - Creative Portfolio Theme
Updated February 28, 2025 at 12:25pm
3
Most recent comment from Phúc:Ok thank you, the code works. Are you going to add it into a new update of this theme? If yes, I will note for it "Temporarily fix until next update", and remove it when the new update arrive.
Phúc
Has Clip Path Border Radius in Product pageClosed
Montoya - Creative Portfolio Theme
Updated February 28, 2025 at 12:17pm
6
Most recent comment from Phúc:Oh I get it! Thank you. This topic can be close now.
Phúc
SHOP page not workingClosed
Montoya - Creative Portfolio Theme
Updated February 28, 2025 at 10:09am
4
Most recent comment from Support Team:Aha, ok, that's great for sharing this. We will have a look at the curtain effect as soon as possible.
Nathan
Blog DisplayClosed
Montoya - Creative Portfolio Theme
Updated February 27, 2025 at 3:46pm
2
Most recent comment from Support Team:Hey Nathan,
plz do this : in Settings -> Reading set the Blog pages posts to empty - none.
Then in your stories page you can change the hero section of the page (which includes the hero title).
in Mon ...
Phúc
Sticky content on scroll featureClosed
Montoya - Creative Portfolio Theme
Updated February 27, 2025 at 3:19pm
9
Most recent comment from Support Team:Oh, excellent. And good to know, thanks for sharing.
Faissal
Stories PageClosed
Montoya - Creative Portfolio Theme
Updated February 27, 2025 at 2:01am
5
Most recent comment from Faissal:Thank you for your help! I appreciate the support—it was very helpful.
Matty
clip path insetClosed
Montoya - Creative Portfolio Theme
Updated February 25, 2025 at 10:18pm
16
Most recent comment from Matty:thank you so much, superstar!!!!
Robert
Support Template KitClosed
Montoya - Creative Portfolio Theme
Updated February 25, 2025 at 4:54pm
5
Most recent comment from Support Team:Dear Robert,
Montoya is a WordPress theme therefore should be installed under Appearance -> Themes panel.
If you can provide wp admin access we can install the theme and import demo data free of cha ...
Ivan
Preloader Display Issue – One-Time AppearanceClosed
Harington - Creative Portfolio Theme
Updated February 25, 2025 at 3:27pm
2
Most recent comment from Support Team:Hello Ivan,
I'm not really sure how you can solve this problem as it is about beyond my support abilities (and scope). I understand you are NOT using ajax. Then it's pretty hard to track whe ...
kelvin
some problem when need update setting ie. menu, theme option settingClosed
Grenada - Creative Ajax Portfolio Showcase Slider Theme
Updated February 24, 2025 at 3:15am
5
Most recent comment from kelvin:is okay.. we continue use the customize > menu > update .. work well.
Tellus
Images not showing and cannot edit in ElementorClosed
Rayden - Creative Portfolio Theme
Updated February 18, 2025 at 6:35am
10
Most recent comment from Support Team:Sure, that's why I asked, to send us an example (name of the page - that is not portfolio page template)? While at it wp admin access in a private comment?