Public Tickets
Faissal
Stories PageClosed
Montoya - Creative Portfolio Theme
Updated February 27, 2025 at 2:01am
5
Most recent comment from Faissal:Thank you for your help! I appreciate the support—it was very helpful.
Matty
clip path insetClosed
Montoya - Creative Portfolio Theme
Updated February 25, 2025 at 10:18pm
16
Most recent comment from Matty:thank you so much, superstar!!!!
Robert
Support Template KitClosed
Montoya - Creative Portfolio Theme
Updated February 25, 2025 at 4:54pm
5
Most recent comment from Support Team:Dear Robert,
Montoya is a WordPress theme therefore should be installed under Appearance -> Themes panel.
If you can provide wp admin access we can install the theme and import demo data free of cha ...
Ivan
Preloader Display Issue – One-Time AppearanceClosed
Harington - Creative Portfolio Theme
Updated February 25, 2025 at 3:27pm
2
Most recent comment from Support Team:Hello Ivan,
I'm not really sure how you can solve this problem as it is about beyond my support abilities (and scope). I understand you are NOT using ajax. Then it's pretty hard to track whe ...
kelvin
some problem when need update setting ie. menu, theme option settingClosed
Grenada - Creative Ajax Portfolio Showcase Slider Theme
Updated February 24, 2025 at 3:15am
5
Most recent comment from kelvin:is okay.. we continue use the customize > menu > update .. work well.
Tellus
Images not showing and cannot edit in ElementorClosed
Rayden - Creative Portfolio Theme
Updated February 18, 2025 at 6:35am
10
Most recent comment from Support Team:Sure, that's why I asked, to send us an example (name of the page - that is not portfolio page template)? While at it wp admin access in a private comment?
Matty
portfolio settings - next project captionClosed
Montoya - Creative Portfolio Theme
Updated February 14, 2025 at 5:50am
6
Most recent comment from Support Team:Hi Matty, if you like our theme and our services in general plz don't forget to rate it.
Ivan
Portfolio pagesClosed
Montoya - Creative Portfolio Theme
Updated February 10, 2025 at 7:02am
5
Most recent comment from Support Team:Hello Ivan,
so you can use the unique class id to prefix any of the css selectors in order to apply styles unique to each page
let's take for example your home page. the unique css class is store ...
Stefano
general requestClosed
Montoya - Creative Portfolio Theme
Updated February 10, 2025 at 6:02am
2
Most recent comment from Support Team:Hello Stefano,
yes, sure you can setup the Parallax Gallery as front page in Settings -> Reading
changing the portfolio items order: either you backdate the portfolio items (recommended)
https://www.w ...
Jeff Gerred
H tag capitalizationClosed
Montoya - Creative Portfolio Theme
Updated February 5, 2025 at 5:24pm
3
Most recent comment from Jeff Gerred:Perfect. Thank you!
Chaymae
Redirection links to mobile works only onceClosed
Montoya - Creative Portfolio Theme
Updated February 5, 2025 at 4:19pm
2
Most recent comment from Support Team:Try the following:
refresh the permalinks in settings -> permalinks
try temporarily disabling ajax in customizer -> general settings and test again. it's the wp_redirect that I'm suspecting ...
Remy MACHADO
Bug regarding navigationClosed
Serano - Creative Portfolio Theme
Updated February 5, 2025 at 3:29pm
3
Most recent comment from Remy MACHADO:Understood, thank you for your fast reply.Wishing you a nice day,
Matty
coloursClosed
Montoya - Creative Portfolio Theme
Updated February 5, 2025 at 2:52pm
5
Most recent comment from Matty:legend! thank you so much
Chaymae
Portfolio scrolling loopClosed
Montoya - Creative Portfolio Theme
Updated February 5, 2025 at 6:20am
6
Most recent comment from Support Team:Hello,
I have another ticket from you about mobile redirect. But no login details there. if you can repost it here?
Bernat
No Scroll down text on main pageClosed
Manifesto - Creative Portfolio Theme
Updated February 3, 2025 at 5:37am
8
Most recent comment from Support Team:Hello, so we modified /sections/hero_section_container.php , line 114
https://prnt.sc/tab2mAqSGKzf
and
.hero-arrow {
bottom: 60px;
}
in customizer -> additional css