Public Tickets
Ilie Tofan
It doesn’t work on mobile.Closed
Montoya - Creative Portfolio Theme
Updated January 30, 2025 at 11:04am
4
Most recent comment from Support Team:Hello Ilie,
this is odd, I mean it should work on all devices - including iphone.
Could it be that you are using a third party plugin such as caching, lazy loading. And can you do me a favor - check o ...
Lucas
CSS SelectorClosed
Montoya - Creative Portfolio Theme
Updated January 30, 2025 at 9:58am
2
Most recent comment from Support Team:Hello,
these are the font attributes regarding html and body elements
html, body { font-family: 'Poppins', sans-serif; font-weight: 400; font-size: 16px; }
Matteo
Footer - Copyright's Year (dynamic)Closed
Montoya - Creative Portfolio Theme
Updated January 29, 2025 at 7:14pm
3
Most recent comment from Matteo:Hi there,thank you, I'll try it out.
Matteo
Portfolio - Missing inner elements in a new portfolio itemClosed
Montoya - Creative Portfolio Theme
Updated January 29, 2025 at 6:25pm
10
Most recent comment from Matteo:Hi there,ok thank you.
Matteo
Portfolio - Removed "social media sharing" but still thereClosed
Montoya - Creative Portfolio Theme
Updated January 29, 2025 at 6:12pm
3
Most recent comment from Matteo:Hi there,it worked, thank you.
Batifoulier
Problème avec elementorClosed
Serano - Creative Portfolio Theme
Updated January 28, 2025 at 11:08am
5
Most recent comment from Support Team:Hello, plz upload somewhere online so we can help you. Local installations are not accessible to us.
Tobias
Unresponsive / broken linksClosed
Montoya - Creative Portfolio Theme
Updated January 27, 2025 at 8:34am
2
Most recent comment from Support Team:Hello Tobias,
first try adding a site title Settings -> General
second, try adding in customizer -> additional css
#flags-box a {
pointer-events: initial;
}
Michelle Oldham
Theme not fully showing contents as advertisedClosed
Montoya - Creative Portfolio Theme
Updated January 27, 2025 at 5:40am
10
Most recent comment from Support Team:Michelle, that's okay we can login via GoDaddy but you should provide us with the login URL?
The only link we have is https://poppodiatry.com
Chaymae
montoya moving Thumbs GridClosed
Montoya - Creative Portfolio Theme
Updated January 27, 2025 at 5:16am
8
Most recent comment from Support Team:I wish I could however looks like I'm unable to login?
https://prnt.sc/GiubbaDM9p99
Kristine Siiro
How to get same portfolio format as in demoClosed
Montoya - Creative Portfolio Theme
Updated January 25, 2025 at 8:08am
2
Most recent comment from Support Team:Hello, this is the Overlapping Gallery block/widget and can be selected selected and inserted in the editor. It picks the portfolio items defined under admin -> portfolio (so you need to create them f ...
Julien
Images are not loading on the home pageClosed
Montoya - Creative Portfolio Theme
Updated January 25, 2025 at 7:51am
2
Most recent comment from Support Team:Hello Julien!
If you import demo data, try replacing hero demo images for ALL portfolio items with images coming from your domain/media library, the browser will complain about images coming from a di ...
Tobias
Lower case letters forced in menuClosed
Montoya - Creative Portfolio Theme
Updated January 25, 2025 at 7:20am
2
Most recent comment from Support Team:Hello Tobias,
I don't have your site URL however this is what I recommend you to try in customizer -> additional css
@media (min-width: 1025px) { .fullscreen-menu .flexnav > li > a { ...
Tobias
Change top text on front pageClosed
Montoya - Creative Portfolio Theme
Updated January 24, 2025 at 12:50pm
3
Most recent comment from Support Team:Hey Tobias, not a problem, glad you figured it out, that part is not editable with the editor but in page/portfolio options.
PURNAYYA RAO
Basic changesClosed
Montoya - Creative Portfolio Theme
Updated January 24, 2025 at 10:16am
3
Most recent comment from Support Team:Not a problem, we will close the ticket.
Rolf
I never get answersClosed
Manifesto - Creative Portfolio Theme
Updated January 24, 2025 at 10:14am
2
Most recent comment from Support Team:Dear Rolf, plz allow between up to 48 hours for your tickets to be responded to. Sometimes it may take longer. We are a very small team and we handle our tasks the best as we can. Support is on top of ...