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Public Tickets

Baljinder Singh Buy this themeClosed   Pegasus -Showcase Portfolio WordPress Theme   Updated July 24, 2024 at 6:13am   4 Most recent comment from Support Team:Does not look like our theme Giuseppe Mastrangelo Change color of Marquee / Accordion / HeadingClosed   Harington - Creative Portfolio Theme   Updated July 23, 2024 at 11:14am   6 Most recent comment from Support Team:Thank your changing the review, appreciate it! Utkarsh Removing header from just a specific pageClosed   Montoya - Creative Portfolio Theme   Updated July 23, 2024 at 11:05am   3 Most recent comment from Utkarsh:Used elementor pro plugin and added on page custom CSS to remove it Carl-Friedemann Wrong hero image during opening portfolio itemsClosed   Serano - Creative Portfolio Theme   Updated July 23, 2024 at 10:29am   7 Most recent comment from Carl-Friedemann:Hey there,I tested for a short time, but it didn't seem to solve the problem, instead I got the feeling that it raised even more problems - but I still need time to figure that out more precisel ... Salman Ahmed Montoya Overlapping GalleryClosed   Montoya - Creative Portfolio Theme   Updated July 22, 2024 at 6:50pm   3 Most recent comment from Salman Ahmed:Thank you for your quick response, it is working perfect on Safari now. Carl-Friedemann First click sometimes fails on showcase pagesClosed   Serano - Creative Portfolio Theme   Updated July 19, 2024 at 7:50am   2 Most recent comment from Support Team:Hi, The mouse cursor has two events on each slide: drag and click. It looks like you performed a small drag event followed by a click event, which triggered the link.Try to do this:in common.js remove ... Cbra Theme Importing IssuesClosed   Montoya - Creative Portfolio Theme   Updated July 18, 2024 at 4:27pm   14 Most recent comment from Support Team:Hello,You can go to customizer -> portfolio settings to change the custom slug. Just enter your own and after saving the changes go to Settings -> Permalinks and press 'Save' to refresh the ... Carl-Friedemann Grid showcase landing zone without textClosed   Serano - Creative Portfolio Theme   Updated July 18, 2024 at 3:28pm   5 Most recent comment from Support Team:Hi Carl, ok, regarding the two other issues in showcase grid, just to let you know - I escalated your ticket to our web developer. Muldene Centre align button, Shop Menu, CheckoutClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated July 17, 2024 at 7:58am   13 Most recent comment from Support Team:Please keep in mind that Hervin has not been integrated with woocommerce and it is not advertised as suchhttps://imgur.com/6njUlZIHowever out of courtesy we can modify the code so that it will display ... Misael Website loading is slow.Closed   Serano - Creative Portfolio Theme   Updated July 17, 2024 at 5:38am   2 Most recent comment from Support Team:Hi there,So I ran your site in incognito mode with a hard refresh and you have pretty good loading timeshttps://imgur.com/z3Nka7aIn general, you need to optimize your media files for web and you can u ... Joel Incorrect display of the cart in ItalianClosed   Manifesto - Creative Portfolio Theme   Updated July 17, 2024 at 4:17am   2 Most recent comment from Support Team:Hello Joel,Try adding in customizer -> additional CSS.widget_shopping_cart_content {    width: 325px;} Sladjan missing filesClosed   Montoya - Creative Portfolio Theme   Updated July 16, 2024 at 5:09pm   2 Most recent comment from Support Team:The files can be found in the main archive and not in the WordPress theme folder. You can download the main archive from your Envato account.In any case, if you can provide wp admin access in a privat ... Nicolas Using Portfolio Items in Scrolling Panels (or other multimedia shortcodes)Closed   Montoya - Creative Portfolio Theme   Updated July 15, 2024 at 4:49pm   2 Most recent comment from Support Team:Hello Nicolas,unfortunately this is custom work to function exactly the way you want it to. You need to extensively modify the plugin's implementation. What you can do is actually take html outpu ... konstantinos supportClosed   Montoya - Creative Portfolio Theme   Updated July 15, 2024 at 4:07pm   3 Most recent comment from Support Team:Dear Konstantinos,this is a support forum dedicated only to WordPress themes. Plz contact the author directly regarding the HTML template. Fırat sliderClosed   Ernest - Creative Portfolio Theme   Updated July 9, 2024 at 12:13pm   5 Most recent comment from Fırat:problem solved, thank you for your support