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Public Tickets

Matteo Footer - Copyright's Year (dynamic)Closed   Montoya - Creative Portfolio Theme   Updated January 29, 2025 at 7:14pm   3 Most recent comment from Matteo:Hi there,thank you, I'll try it out. Matteo Portfolio - Missing inner elements in a new portfolio itemClosed   Montoya - Creative Portfolio Theme   Updated January 29, 2025 at 6:25pm   10 Most recent comment from Matteo:Hi there,ok thank you. Matteo Portfolio - Removed "social media sharing" but still thereClosed   Montoya - Creative Portfolio Theme   Updated January 29, 2025 at 6:12pm   3 Most recent comment from Matteo:Hi there,it worked, thank you. Batifoulier Problème avec elementorClosed   Serano - Creative Portfolio Theme   Updated January 28, 2025 at 11:08am   5 Most recent comment from Support Team:Hello, plz upload somewhere online so we can help you. Local installations are not accessible to us. Tobias Unresponsive / broken linksClosed   Montoya - Creative Portfolio Theme   Updated January 27, 2025 at 8:34am   2 Most recent comment from Support Team:Hello Tobias, first try adding a site title Settings -> General second, try adding in customizer -> additional css #flags-box a {     pointer-events: initial; } Michelle Oldham Theme not fully showing contents as advertisedClosed   Montoya - Creative Portfolio Theme   Updated January 27, 2025 at 5:40am   10 Most recent comment from Support Team:Michelle, that's okay we can login via GoDaddy but you should provide us with the login URL? The only link we have is https://poppodiatry.com Chaymae montoya moving Thumbs GridClosed   Montoya - Creative Portfolio Theme   Updated January 27, 2025 at 5:16am   8 Most recent comment from Support Team:I wish I could however looks like I'm unable to login? https://prnt.sc/GiubbaDM9p99 Kristine Siiro How to get same portfolio format as in demoClosed   Montoya - Creative Portfolio Theme   Updated January 25, 2025 at 8:08am   2 Most recent comment from Support Team:Hello, this is the Overlapping Gallery block/widget and can be selected selected and inserted in the editor. It picks the portfolio items defined under admin -> portfolio (so you need to create them f ... Julien Images are not loading on the home pageClosed   Montoya - Creative Portfolio Theme   Updated January 25, 2025 at 7:51am   2 Most recent comment from Support Team:Hello Julien! If you import demo data, try replacing hero demo images for ALL portfolio items with images coming from your domain/media library, the browser will complain about images coming from a di ... Tobias Lower case letters forced in menuClosed   Montoya - Creative Portfolio Theme   Updated January 25, 2025 at 7:20am   2 Most recent comment from Support Team:Hello Tobias, I don't have your site URL however this is what I recommend you to try in customizer -> additional css @media (min-width: 1025px) {    .fullscreen-menu .flexnav > li > a {      ... Tobias Change top text on front pageClosed   Montoya - Creative Portfolio Theme   Updated January 24, 2025 at 12:50pm   3 Most recent comment from Support Team:Hey Tobias, not a problem, glad you figured it out, that part is not editable with the editor but in page/portfolio options. PURNAYYA RAO Basic changesClosed   Montoya - Creative Portfolio Theme   Updated January 24, 2025 at 10:16am   3 Most recent comment from Support Team:Not a problem, we will close the ticket. Rolf I never get answersClosed   Manifesto - Creative Portfolio Theme   Updated January 24, 2025 at 10:14am   2 Most recent comment from Support Team:Dear Rolf, plz allow between up to 48 hours for your tickets to be responded to. Sometimes it may take longer. We are a very small team and we handle our tasks the best as we can. Support is on top of ... Christian How to remove the manifesto logo and small page title from the top of the homepageClosed   Manifesto - Creative Portfolio Theme   Updated January 22, 2025 at 6:22am   2 Most recent comment from Support Team:Hello Christian, you can replace the logo in Appearance -> customizer -> header settings, have you tried that? second, you need to set the menu as Primary Menu in Appearance -> Menu   Chaymae ROTATOR LISTClosed   Montoya - Creative Portfolio Theme   Updated January 21, 2025 at 6:41am   8 Most recent comment from Support Team:Hi, so in /core/js/common.js i commented lines 688, 762, 864 and 972 You must refresh your cache before testing, very important.