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Public Tickets

Valerio Montoya CarouselClosed   Montoya - Creative Portfolio Theme   Updated November 1, 2024 at 5:15am   2 Most recent comment from Support Team:Hello, you have the options in the right side panel (when you select the block in the editor): https://prnt.sc/XpOZPMfBkoX1 Buga Marco WordPress setupClosed   Serano - Creative Portfolio Theme   Updated October 31, 2024 at 4:02am   2 Most recent comment from Support Team:Hello, It looks like you succeeded importing Elementor demo data One way to verify is to look if you imported all portfolio items and then if they are editable with Elementor by default (since they we ... Graffito nv hamburger menu, transition, Year on thumbnailClosed   Montoya - Creative Portfolio Theme   Updated October 30, 2024 at 7:04pm   2 Most recent comment from Support Team:Hello! you can change the menu type in customizer -> header settings you can disable the transition in page settings All Portfolio Templates tab -> Thumbnail To Fullscreen Animation, set to None can y ... irvin unable to get elementor and demo dataClosed   Ernest - Creative Portfolio Theme   Updated October 30, 2024 at 5:12am   10 Most recent comment from Support Team:Hello Irvin, can you try again. I operated a modification in one .js file. Misha Editing HeaderClosed   Montoya - Creative Portfolio Theme   Updated October 28, 2024 at 5:12am   12 Most recent comment from Support Team:Got it, but where is the inserted header? https://prnt.sc/2zFuJYoBtZbY ahmed QuestionClosed   Montoya - Creative Portfolio Theme   Updated October 27, 2024 at 6:28am   4 Most recent comment from Support Team:You don't actually edit it. the overlapping gallery is selecting the portfolio items from admin -> portfolio. you can configure how many items to include and a category filter. Mike Carlen Theme has erros when working with php 8.2Closed   Harington - Creative Portfolio Theme   Updated October 25, 2024 at 3:28pm   14 Most recent comment from Support Team:Hello Mike, you should be fine now, let me know if you still have problems of this sort. Sedick PerformanceClosed   Montoya - Creative Portfolio Theme   Updated October 24, 2024 at 5:51am   15 Most recent comment from Support Team:Hello, It is right when you mentioned that plugin is set to load scripts globally, otherwise it doesn't work. The ticket is public, we appreciate sharing your solution as an alternative to ajax p ... lomas Code errorClosed   Montoya - Creative Portfolio Theme   Updated October 24, 2024 at 5:36am   6 Most recent comment from Support Team:Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the expertise to help ... Filipe Install the DEMo version with ElementorClosed   Montoya - Creative Portfolio Theme   Updated October 23, 2024 at 7:05am   2 Most recent comment from Support Team:Hello Filipe, We finished setting up the demo data, please verify. You need to replace the demo images scattered throughout content with your own, coming from media library. Browsers are blocking them ... Jean-Marie Slider autoplayClosed   Montoya - Creative Portfolio Theme   Updated October 19, 2024 at 2:34am   2 Most recent comment from Support Team:Hello Jean-Marie, Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the ... Martin Issue with the speedClosed   Humpton - Creative Portfolio Theme   Updated October 18, 2024 at 5:33pm   4 Most recent comment from Support Team:Hello Martin, I took a look in the Network in Chrome (which I find helpful) https://prnt.sc/iI39LKHPZmZ2 and I can see that the image that takes the longest time to load (the hero image) has a big wai ... Sarath Editing templatesClosed   Serano - Creative Portfolio Theme   Updated October 18, 2024 at 4:33am   20 Most recent comment from Support Team:Yes, you can specify a category filter in page options so that only a category will be selected. See Category Filter field. Therefore you can have multiple showcase grids for each category. then you c ... Guroudev Bhalla Hero sectionClosed   Serano - Creative Portfolio Theme   Updated October 15, 2024 at 3:52pm   10 Most recent comment from Support Team:I edited the portfolio item and scrolled down to portfolio options, clicked on the hero section tab and assigned a hero image https://prnt.sc/lm_a-vlqvJgl Jérôme M How to display video at 100%Closed   Montoya - Creative Portfolio Theme   Updated October 12, 2024 at 5:00pm   5 Most recent comment from Jérôme M:Thanks so much, it works perfectly !