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Public Tickets

Lucas Preloader of themeClosed   Montoya - Creative Portfolio Theme   Updated January 14, 2025 at 4:56am   22 Most recent comment from Support Team:Ok, thanks, closing this ticket as we are going to reply in the other thread. Florian YOUTUBE VIDEO EMBEDClosed   Manifesto - Creative Portfolio Theme   Updated January 12, 2025 at 6:15pm   3 Most recent comment from Florian:It works, thanks ! Kyrke Jaleco Hero Video CSSClosed   Harington - Creative Portfolio Theme   Updated January 10, 2025 at 4:01am   2 Most recent comment from Support Team:That's a bit of a custom work as in Harington, by design, hero image and video are situated below the hero caption. http://clapat-themes.com/wordpress/harington/harington_portfolio/hotel-room/   Davis problems with the homeClosed   Serano - Creative Portfolio Theme   Updated January 9, 2025 at 8:29am   18 Most recent comment from Support Team:Hi there, I was able to login and I activated (temporarily) Serano theme. But now the home page has a dark background exactly as it is setup in its page options https://prnt.sc/1YLTSBrt5sw0 https://pr ... Celine WP Page Builder securityClosed   Newave - Wordpress Responsive One Page Parallax   Updated January 8, 2025 at 8:51am   6 Most recent comment from Support Team:Hello you need to set the right margins for menu items included in the menu. You can do that in page options. For each page that is included in the menu. Or, you can change the menu type in Appearance ... Nelb Rodrigues Image qualityClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated January 6, 2025 at 6:15pm   2 Most recent comment from Support Team:Hey there, the images are displayed fullscreen, cover image and preserving the original aspect ratio, there may be some cropping, but no pixelation effects are applied to them. Matteo Clickable ContactsClosed   Montoya - Creative Portfolio Theme   Updated January 6, 2025 at 10:48am   3 Most recent comment from Matteo:Hi there, I could correct the link, thank you very much. This ticket can be close. Matteo Montoya Collage - How to center?Closed   Montoya - Creative Portfolio Theme   Updated January 6, 2025 at 10:35am   3 Most recent comment from Matteo:Hi there, yes now looks centered because I used 4 images, but with 3 images it's still on the left side.The customer said that with 4 images is okay, so no problem. This ticket can be close. Matteo Montoya Collage - How to modify caption?Closed   Montoya - Creative Portfolio Theme   Updated January 6, 2025 at 10:34am   3 Most recent comment from Matteo:Hi there,I could correct the captions, thank you very much.This ticket can be close. Jey2707 Unable to upload templateClosed   Montoya - Creative Portfolio Theme   Updated January 6, 2025 at 7:50am   2 Most recent comment from Support Team:Hi there, could be a matter of folder & files permissions on the server? https://www.hostinger.com/tutorials/fix-the-is-its-parent-directory-writable-by-the-server-wordpress-error?utm_campaign=Generic ... Julian Login-PageClosed   Manifesto - Creative Portfolio Theme   Updated January 2, 2025 at 5:26pm   2 Most recent comment from Support Team:Hello Julian, there is the password protected content feature in WordPress but that works in pages or portfolio items. For global site access you could use a plugin? https://www.wpbeginner.com/plugins ... Mickel van Kouwen Parallax imageClosed   Serano - Creative Portfolio Theme   Updated January 2, 2025 at 5:08pm   9 Most recent comment from Support Team:Hello Mickel Happy New year 2025! We sincerely value your feedback and collaboration. The showcase link will be shared with you as soon as it is published. Matteo Portfolio - Can't see the videoClosed   Montoya - Creative Portfolio Theme   Updated January 2, 2025 at 3:27pm   4 Most recent comment from Support Team:Basically every portfolio item needs a hero image first no matter what. I case of video portfolios it's usually the first still (poster) of the video. Yasser Qureshi Non sticky headerClosed   Montoya - Creative Portfolio Theme   Updated January 2, 2025 at 10:26am   4 Most recent comment from Support Team:It should not have any effect over the sliders. Alexis galleryClosed   Montoya - Creative Portfolio Theme   Updated December 30, 2025 at 8:53am   3 Most recent comment from Alexis:Hello, thanks for the reply !Yeah sorry "articles" are standard blog posts, just I used the french name thinking it was the same for you.So, you gave me a good hint, I'm gona try a portfolio and ...