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Public Tickets

Oriol PortafolioClosed   Manifesto - Creative Portfolio Theme   Updated August 27, 2025 at 4:26am   2 Most recent comment from Support Team:Hello it looks like Post Types Order plugin has some side effects how posts are queried therefore affecting the portfolio navigation. in order to change the order we strongly recommend you backdate th ... Phúc Flex list in Shop Light backgroundClosed   Montoya - Creative Portfolio Theme   Updated August 25, 2025 at 11:17am   6 Most recent comment from Phúc:HiAbout flex list. The css work, but it seems temporary. Because if it work ideally. The flex list text would be black and change to white on hover (like dark version).  Right?I'm fine with thi ... Reynald theme installationClosed   Bennet - Creative Portfolio WordPress theme   Updated August 25, 2025 at 5:17am   15 Most recent comment from Support Team:Hello, Well, I get it however it's for us to guess what is wrong unless we are able to inspect it. So if you can upload it somewhere online so we can inspect it (provide wp admin access in a priv ... Peter whoocomerceClosed   Harington - Creative Portfolio Theme   Updated August 21, 2025 at 2:05am   3 Most recent comment from Peter:Thanks a million! Abdullah Portfolio Showcase Grid LayoutClosed   Montoya - Creative Portfolio Theme   Updated August 20, 2025 at 4:14pm   8 Most recent comment from Support Team:Hello Abdullah, the screenshot is wrong actually, thank for pointing that out.  Giulia Remove "-" from the animationClosed   Bennet - Creative Portfolio WordPress theme   Updated August 14, 2025 at 3:56pm   5 Most recent comment from Giulia:Solved, thank you! Giulia Link Text Before/After Hero TitleClosed   Bennet - Creative Portfolio WordPress theme   Updated August 14, 2025 at 3:35pm   4 Most recent comment from Support Team:Hello Giulia, let's see - can you provide wp admin access in private comment with full rights using Appearance -> Theme file editor? Giulia MapClosed   Bennet - Creative Portfolio WordPress theme   Updated August 14, 2025 at 3:17pm   6 Most recent comment from Support Team:Hello Giulia, we have a flat rate of 50 Eu / hr - and we estimate this to be 1 hour. Let us know. in case you decide for it we need wp admin access with full rights using Appearance -> Theme file edit ... Luke Moodley Updates every 12 hours causing site to go offlineClosed   ClaPat - Creative Masonry Blog WordPress   Updated August 4, 2025 at 5:07pm   2 Most recent comment from Support Team:Hey Luke, I'm not aware of any regular scheduled maintenance updates in WPBakery. Also if you have shared license there is no access to automatic updates. Most likely this comes from your host, c ... Sylvain Right Pinned Section ErrorClosed   Manifesto - Creative Portfolio Theme   Updated August 4, 2025 at 4:57pm   6 Most recent comment from Support Team:Dear Sylvain, you need to enable smooth scrolling for the pinned section to work properly (in customizer -> general settings)   Hasan ATES İmportClosed   Bennet - Creative Portfolio WordPress theme   Updated August 2, 2025 at 5:06am   2 Most recent comment from Support Team:Hi Hasan, It's basically using the WordPress Importer and an import file (one for Gutenberg and one for Elementor) that can be found in /demo-data folder of the main archive. Steps can be found i ... Abdullah Header customizationClosed   Bennet - Creative Portfolio WordPress theme   Updated July 31, 2025 at 5:10am   2 Most recent comment from Support Team:Hello Abdullah You can edit the portfolio item and go to the options -> Hero Section tab and enable Video Hero section https://prnt.sc/HFJeEO6yulZW Specify direct links / URLs to the mp4 and webm vers ... Abdullah Theme editorClosed   Bennet - Creative Portfolio WordPress theme   Updated July 31, 2025 at 5:09am   4 Most recent comment from Support Team:Hello Abdullah You can edit the portfolio item and go to the options -> Hero Section tab and enable Video Hero section https://prnt.sc/HFJeEO6yulZW Specify direct links / URLs to the mp4 and webm vers ... Carlos Landeros Cannot Load Demo Content on PagesClosed   Bennet - Creative Portfolio WordPress theme   Updated July 30, 2025 at 7:49pm   7 Most recent comment from Carlos Landeros:Hello! I managed to fix it on my own. Ty anyways! I'll reach back out if I encounter anything else. Georgios Voulgaris Custom FontsClosed   Montoya - Creative Portfolio Theme   Updated July 28, 2025 at 6:10pm   8 Most recent comment from Support Team:Hello Georgios, sorry for my late reply, I am coming with responsive size for hero title and next hero title (bottom of the page) for responsive is really easy following the prev code i've sent p ...