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Public Tickets

Patrycja theme customizationClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated April 26, 2025 at 7:56am   6 Most recent comment from Patrycja:I would like to achieve a similar effect as shown in the first link. Instead of displaying just one portfolio link (as it currently is on my site), I would like to show three portfolio links in the na ... Patrycja WPBakeryClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated April 26, 2025 at 7:49am   3 Most recent comment from Patrycja:I added a page with the widgets as a custom link in the menu, but it is not visible on the homepage, which is using the Showcase Template. Could you please explain why it doesn't appear there?I m ... Juanma Change portfolio subtitleClosed   Manifesto - Creative Portfolio Theme   Updated April 23, 2025 at 3:05pm   3 Most recent comment from Juanma:Great!Thanks! Paul Lussier Pinned gallery captionsClosed   Serano - Creative Portfolio Theme   Updated April 18, 2025 at 7:29am   5 Most recent comment from Support Team:Hi, Yes, the pinned gallery does not display any captions (as it is actually presented in the live demo). To enable captions the way you want is custom work. We can implement it for a fee or we can gi ... Paul Lussier php settingClosed   Serano - Creative Portfolio Theme   Updated April 17, 2025 at 7:18am   4 Most recent comment from Support Team:Dear Paul, I'm glad you sorted out the issue with php. Regarding the gallery captions I will respond to your other ticket. Sunny Can't see settings for font size updatesClosed   Montoya - Creative Portfolio Theme   Updated April 16, 2025 at 5:51am   10 Most recent comment from Sunny:Ah! My bad, thank you so much for the fix. Appreciate it. Dima Ajax bug without smooth scrollClosed   Nanotech - Creative Portfolio Theme   Updated April 16, 2025 at 4:50am   12 Most recent comment from Support Team:Hi, can you please open a different ticket for this issue, appreciate it Paul Lussier Serano php does not update to the patest php version. Still stuck in7.4Closed   Serano - Creative Portfolio Theme   Updated April 15, 2025 at 4:56am   2 Most recent comment from Support Team:Hello Paul, Plz send us updated wp admin access with full rights using Appearance -> Theme File Editor Paul Lussier My image in the pinned gallery doesn't match the size of your demo.Closed   Serano - Creative Portfolio Theme   Updated April 14, 2025 at 5:29am   2 Most recent comment from Support Team:Hi Paul, I get the site URL, however what is the page URL containing the overlapping gallery plz? NowMemories Rayden video player size/ratioClosed   Rayden - Creative Portfolio Theme   Updated April 14, 2025 at 5:11am   2 Most recent comment from Support Team:Hello, this is my solution. assign a custom/additional css class name to the block for example my-video-portrait then you can assign the following code to customizer -> additional css .my-video-portra ... Paul Lussier A conflict in settings with HostingerClosed   Serano - Creative Portfolio Theme   Updated April 12, 2025 at 7:01am   2 Most recent comment from Support Team:Hello Paul, we are not familiar with wpghost, can you give us more details like what exactly are the typography settings that are altered by the plugin?  Trustline Wrong purchaseClosed   Montoya - Creative Portfolio Theme   Updated April 10, 2025 at 8:10am   2 Most recent comment from Support Team:Hi there, How long it has been since the date of the purchase? Jalil how to put one portfolio as home pageClosed   Montoya - Creative Portfolio Theme   Updated April 7, 2025 at 4:00pm   2 Most recent comment from Support Team:Hello, it can be done programmatically https://wordpress.stackexchange.com/questions/215199/how-to-set-a-custom-post-type-post-as-static-front-page or using a plugin https://wordpress.com/plugins/fron ... Paul Lussier W3 Total Cache pluginClosed   Serano - Creative Portfolio Theme   Updated April 6, 2025 at 5:55am   4 Most recent comment from Support Team:https://prnt.sc/t9fD3vLtFLwW this is taken in the mid overlap of the second slide. As you can see the first slide is already in 'sticked' position Paul Lussier The website is slowClosed   Serano - Creative Portfolio Theme   Updated April 6, 2025 at 5:19am   2 Most recent comment from Support Team:Hello Paul, I ran a quick test in the browser in incognito mode with cache refreshed (music running in background) and I got a pretty good page loading time result https://prnt.sc/L2bsmzLBoY4z Is ther ...