Public Tickets
Jean-Marie
Slider autoplayClosed
Montoya - Creative Portfolio Theme
Updated October 19, 2024 at 2:34am
2
Most recent comment from Support Team:Hello Jean-Marie,
Plz contact the author directly regarding the HTML template you bought.
https://themeforest.net/user/clapat
This support forum is dedicated only to WordPress themes and we lack the ...
Martin
Issue with the speedClosed
Humpton - Creative Portfolio Theme
Updated October 18, 2024 at 5:33pm
4
Most recent comment from Support Team:Hello Martin,
I took a look in the Network in Chrome (which I find helpful)
https://prnt.sc/iI39LKHPZmZ2
and I can see that the image that takes the longest time to load (the hero image) has a big wai ...
Sarath
Editing templatesClosed
Serano - Creative Portfolio Theme
Updated October 18, 2024 at 4:33am
20
Most recent comment from Support Team:Yes, you can specify a category filter in page options so that only a category will be selected. See Category Filter field. Therefore you can have multiple showcase grids for each category. then you c ...
Guroudev Bhalla
Hero sectionClosed
Serano - Creative Portfolio Theme
Updated October 15, 2024 at 3:52pm
10
Most recent comment from Support Team:I edited the portfolio item and scrolled down to portfolio options, clicked on the hero section tab and assigned a hero image
https://prnt.sc/lm_a-vlqvJgl
Jérôme M
How to display video at 100%Closed
Montoya - Creative Portfolio Theme
Updated October 12, 2024 at 5:00pm
5
Most recent comment from Jérôme M:Thanks so much, it works perfectly !
Zoey Zhang
Map SettingClosed
Serano - Creative Portfolio Theme
Updated October 12, 2024 at 4:17am
2
Most recent comment from Support Team:Hello Zoey
if you are using Serano Google map it will display an unique address throughout the site. Therefore you can use a map block perhaps?
https://wordpress.org/plugins/map-block-gutenberg/
for e ...
sefa
Header settingClosed
Harington - Creative Portfolio Theme
Updated October 12, 2024 at 4:08am
2
Most recent comment from Support Team:Hello,
Apart from the solution you implemented, you can make the header fixed, on top, if you are willing to disable smooth scrolling. After disabling it, just add
header {
position: relative;
}
...
Jérôme M
remove totally the captionClosed
Montoya - Creative Portfolio Theme
Updated October 10, 2024 at 10:02am
3
Most recent comment from Jérôme M:it works perfectly thanks a lot.
Jérôme M
Change the "next project" behaviourClosed
Montoya - Creative Portfolio Theme
Updated October 10, 2024 at 10:01am
3
Most recent comment from Jérôme M:Hi,Ok, I have removed the text, it works.thx
Rob
Contact form errorClosed
Manifesto - Creative Portfolio Theme
Updated October 10, 2024 at 3:23am
2
Most recent comment from Support Team:Dear Rob,
Plz contact the author directly regarding the HTML template you bought.
https://themeforest.net/user/clapat
This support forum is dedicated only to WordPress themes and we lack the expertis ...
Bill
Threejs textures not loadingClosed
Maestro - Modern Portfolio Showcase WordPress Theme
Updated October 9, 2024 at 2:09pm
2
Most recent comment from Support Team:Hello Bill,
your intuition is correct. that's because the images from your media library are coming from usercontent.one?
https://prnt.sc/BIG2l404QUwa
Yasmine
Help with setting up ElementorClosed
Montoya - Creative Portfolio Theme
Updated October 9, 2024 at 1:40pm
10
Most recent comment from Support Team:Hello Yasmine,
you can force all the items in the showcase grid to landscape view with
.showcase-portfolio .clapat-item { height: 22vw !important;}
in customizer -> additional css
Zoey Zhang
theme uploadingClosed
Serano - Creative Portfolio Theme
Updated October 9, 2024 at 1:34pm
6
Most recent comment from Support Team:Hi, we have approved your refund request
Dario
Change color of the fontClosed
Montoya - Creative Portfolio Theme
Updated October 3, 2024 at 10:14am
3
Most recent comment from Dario:Perfect, thank you
PARAG
Issue with Default Pages Missing After Theme UploadClosed
Niran - Creative Portfolio Theme
Updated October 3, 2024 at 3:55am
14
Most recent comment from Support Team:You can also use a plugin such as W3 Total Cache to enhance the speed and content caching performance of your site.
Regarding 'niran_portfolio'
You can go to customizer -> portfolio settings ...