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Public Tickets

Dario Slider on mobile devicesClosed   Montoya - Creative Portfolio Theme   Updated September 24, 2024 at 8:08am   6 Most recent comment from Dario:This is a great answer, thank you RODRIGO Rascon Text in hero titlesClosed   Manifesto - Creative Portfolio Theme   Updated September 24, 2024 at 4:41am   10 Most recent comment from Support Team:Hello Rodrigo, I made a change in header.php  Output the unique post id as clapat-class-id-NNNN in #clapat-page-content div.https://prnt.sc/VhKqmndYUKhfyou can use that as prefix in every page or por ... elaine Elementor doesn't workClosed   Montoya - Creative Portfolio Theme   Updated September 24, 2024 at 3:10am   4 Most recent comment from Support Team:Hello Dimitar, let's keep the coversation in the ticket you originally opened. Dario Responsive of previewsClosed   Montoya - Creative Portfolio Theme   Updated September 23, 2024 at 8:29am   4 Most recent comment from Support Team:Ok Dario, great to hear that we will respond to your other ticket as soon as possible. Fabian Possible bug: Light / Dark menu color incorrectClosed   Montoya - Creative Portfolio Theme   Updated September 23, 2024 at 8:15am   7 Most recent comment from Support Team:Hi Fabian,I played a bit with the settings:- first of all I changed the background type of the page to Dark (as it has a dark color background)- then in the montoya container storing the parallax gall ... Guroudev Bhalla PostsClosed   Serano - Creative Portfolio Theme   Updated September 23, 2024 at 7:48am   6 Most recent comment from Support Team:I was able to login, thanks. I can see you have 9 items in the slider https://prnt.sc/jw71ny6tWZIV corresponding to the 9 portfolio items defined in the system https://prnt.sc/RTnZOPPc0rMy Syed Murtaza first sub menu is not workingClosed   Montoya - Creative Portfolio Theme   Updated September 23, 2024 at 5:56am   12 Most recent comment from Support Team:Hello,do you know that Montoya Container block has a special property 'Width' Normal, Small, Full where you can group the content accordingly? Inês Maria Barbosa Vieira Failed to install theme, style.css missingClosed   Montoya - Creative Portfolio Theme   Updated September 20, 2024 at 5:27pm   2 Most recent comment from Support Team:Hello InêsLooks like you bought the HTML templatehttps://themeforest.net/item/montoya-creative-portfolio-template/50511291and not the WordPress themehttps://themeforest.net/item/montoya-creative-por ... Guroudev Bhalla Showcase gridClosed   Serano - Creative Portfolio Theme   Updated September 20, 2024 at 5:19pm   2 Most recent comment from Support Team:Hi, not sure about this, what is the page URL of the showcase grid so we can inspect it? Mladen Remove hervin_portfolio prefix from urlClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated September 20, 2024 at 5:18pm   2 Most recent comment from Support Team:Hello Mladen,You can go to customizer -> portfolio settings to change the custom slug. Just enter your own and after saving the changes go to Settings -> Permalinks and press 'Save' to refr ... Patrick Stewart Customizing Rayden Theme and Nonfunctioning ElementsClosed   Rayden - Creative Portfolio Theme   Updated September 20, 2024 at 2:33am   4 Most recent comment from Patrick Stewart:Dear ClaPat:The reason I have used the ticketing system from envato is because YOU FAILED TO RESPOND TO MY SAME QUESTIONS POSTED ON THE COMMENTS SECTION OF THE PRODUCT PAGE - WHERE YOU ARE INFORMING I ... Yusuke Portfolio Grid, Burger menu fonts, StoriesClosed   Manifesto - Creative Portfolio Theme   Updated September 19, 2024 at 1:07am   12 Most recent comment from Yusuke:Hello.Thanks for the reply. It seems that you can adjust it with the code you taught me. It looks like we can move forward with this.It was very helpful. We will contact you if you have any questions. ... Alberto Options not savingClosed   Newave - Wordpress Responsive One Page Parallax   Updated September 18, 2024 at 4:12pm   5 Most recent comment from Support Team:Not a problem Alberto. Glad it's working now. CARLOS DEL BAS ISSUE WITH ELEMENTORClosed   Harington - Creative Portfolio Theme   Updated September 18, 2024 at 3:47pm   5 Most recent comment from CARLOS DEL BAS:Hello again,Thank you very much for your fast solution! Yorin I want to change the "white, light gray, black" default colors site wideClosed   Montoya - Creative Portfolio Theme   Updated September 18, 2024 at 8:27am   2 Most recent comment from Support Team:Hello, sorry, just to clarify every page and portfolio item page have a background color setting where you can specify the color code every montoya container/section have a background color. which one ...