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Public Tickets

Tonny Verweij View bugs in Manifesto themeClosed   Manifesto - Creative Portfolio Theme   Updated October 30, 2023 at 5:34pm   2 Most recent comment from Support Team:Hello Tonny,1. the page looks emptyhttps://prnt.sc/QAWtUHWKgvCE but you may have used some elements/blocks that are not compatible with ajax page transitions. as a handy workaround you can add the pa ... Muhammad Hassan Serano Showcase Carousel - ElementorClosed   Serano - Creative Portfolio Theme   Updated October 30, 2023 at 5:13pm   2 Most recent comment from Support Team:Hello Muhammad,My answers inline, bolded:I would like to ask that in showcase carousel where can I add the_content function to work with elementor??Not recommended, as the carousel has been designed ... Prashant Jain Unable to install the theme on wordpressClosed   Harington - Creative Portfolio Theme   Updated October 30, 2023 at 8:51am   2 Most recent comment from Support Team:Hi there,my question is did you buy the HTML templatehttps://themeforest.net/item/harington-creative-portfolio-template/40753895or the WordPress themehttps://themeforest.net/item/harington-creative-po ... Theena Dayalan Requesting for a RefundClosed   Ernest - Creative Portfolio Theme   Updated October 30, 2023 at 8:14am   6 Most recent comment from Support Team:Yes, sure, we approve the request for Ernest WordPress Portfolio theme.Refund request IDb642e720-8243-4c06-84fd-e092cd45319d Daniel Stein Loading IssuesClosed   Harington - Creative Portfolio Theme   Updated October 26, 2023 at 6:10am   4 Most recent comment from Support Team:Hello Daniel,I was referring more to the Elementor widgets/properties (for example the section with image background in About) but if Work has problems displaying the items (with or without ajax) plz ... zorkan Main BackgroundClosed   Harington - Creative Portfolio Theme   Updated October 26, 2023 at 5:08am   2 Most recent comment from Support Team:Hello,Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the expertise to ... New Media Video above the foldClosed   Harington - Creative Portfolio Theme   Updated October 25, 2023 at 4:09pm   6 Most recent comment from Support Team:Hi there,let me explain what I had in mind:- in the child theme create a new page template based on Portfolio Parallax Panels (you can name it Portfolio Parallax Panels Video for example)- remove thi ... Kirsten white screen on mobileClosed   Harington - Creative Portfolio Theme   Updated October 25, 2023 at 2:35pm   2 Most recent comment from Support Team:Hi Kirsten,Where do you run your site? I see a bunch of codes in the page source that are not part of the theme. Do you have a cache plugin? A CDN? if would be useful to provide wp admin access so we ... Daniel-Alexandru team member container / header logo / footer settingsClosed   Manifesto - Creative Portfolio Theme   Updated October 25, 2023 at 8:59am   26 Most recent comment from Daniel-Alexandru:Thanks for help, all good now. Shannon Theme not working with ElementorClosed   Serano - Creative Portfolio Theme   Updated October 24, 2023 at 5:24pm   2 Most recent comment from Support Team:Hello Shannon, The portfolio page templates will not display the content entered in the editor. They just build the layout automatically based on portfolio items options (hero image, hero title, subt ... Lukas Göbel Animations by scrollingClosed   Harington - Creative Portfolio Theme   Updated October 24, 2023 at 4:14pm   6 Most recent comment from Support Team:Hell Lukas,the fullscreen slider is a page template and displays only the showcase slider with the portfolio items defined in the system. The only shortcode/block/widget is the portfolio items row mad ... Parimal I am not able to edit the theme through elementorClosed   Serano - Creative Portfolio Theme   Updated October 23, 2023 at 5:07pm   2 Most recent comment from Support Team:Hello,If you can provide wp admin access in a private comment we can import Elementor demo data free of charge. This will give you a snapshot of our live demo you can start customizing from. Sander Oudejans Stuck in preloader after button added with ElementorClosed   Harington - Creative Portfolio Theme   Updated October 22, 2023 at 9:22am   3 Most recent comment from Sander Oudejans:I appreciate your assistance with this matter. I had previously attempted to use the URL you suggested, and I am now pleased to report that it appears to be functioning correctly. I'm not entirel ... Ana Unable to click when using Wacom Intuos tabletClosed   Serano - Creative Portfolio Theme   Updated October 21, 2023 at 3:28pm   4 Most recent comment from Support Team:Hey Ana, thanks for letting us know. Since WordPress theme is based on HTML any fix adopted by the author will be included in the theme. farhan disable smooth scrollClosed   Harington - Creative Portfolio Theme   Updated October 20, 2023 at 5:18am   6 Most recent comment from Support Team:Hi, that's actually custom work - because we need to design a solution and implement it.