Public Tickets
lucas
FooterClosed
Harington - Creative Portfolio Theme
Updated September 22, 2023 at 3:43pm
2
Most recent comment from Support Team:Hi lucas,just to clarify: the footer is the same in both pagesHomehttps://prnt.sc/hbE_WYgrRbo9Servicioshttps://prnt.sc/H_mhQsMl1uQc
Mirko Paruolo
Demo import issuesClosed
Manifesto - Creative Portfolio Theme
Updated September 21, 2023 at 5:06pm
2
Most recent comment from Support Team:Hi,
If you can provide wp admin access in a private comment we can import demo data free of charge. This will give you a snapshot of our live demo you can start customizing from.
irvin
After installing the pageClosed
Humpton - Creative Portfolio Theme
Updated September 21, 2023 at 8:06am
9
Most recent comment from Support Team:Hi there,
can you at least temporarily disable the second step? with the code? Our company policy prohibits using any other apps for logging in other than WordPress
In the meanwhile:
- make sure you h ...
Luis
Loading IssueClosed
Colega - Creative Portfolio Theme
Updated September 20, 2023 at 6:19pm
2
Most recent comment from Support Team:Hello Luis,have you tried disabling AJAX in Appearance -> General Settings and retest?
Sylvain
Switch Woocommerce to SurecartClosed
Manifesto - Creative Portfolio Theme
Updated September 20, 2023 at 5:05pm
2
Most recent comment from Support Team:Hello Sylvain,we have not tested the theme with Surecart but you can try it. You may have to do several CSS adjustments to match the look-and-feel of the theme.
horhe
Hello, how do they change the headings on the pages? such as – About Us and (Digital Studio), Stories and (Latest News), Contact (lets Work Together) ?!Closed
Canela - Creative Portfolio Theme
Updated September 20, 2023 at 9:39am
2
Most recent comment from Support Team:Hello, these are all part of the hero section of the page/portfolio item and can be changed in page options. Thanks
Alberto
I've not detailed sections in ElementorClosed
Manifesto - Creative Portfolio Theme
Updated September 19, 2023 at 5:40am
4
Most recent comment from Support Team:ok Alberto, if you need anything else, let us know
Francesca
I can't activate my theme license, and the theme doesn't workClosed
Harington - Creative Portfolio Theme
Updated September 17, 2023 at 1:11pm
2
Most recent comment from Support Team:Hi,
If you can provide wp admin access in a private comment we can import demo data free of charge. This will give you a snapshot of our live demo you can start customizing from. plz specify the prefe ...
Belot
Mettre une image hero dans le showcase sliderClosed
Harington - Creative Portfolio Theme
Updated September 16, 2023 at 1:47pm
2
Most recent comment from Support Team:Hello Frédéric!If you import demo data, try replacing hero demo images for ALL portfolio items with images coming from your domain/media library, on some sites the webgl will complain about images ...
Erkan
SeranoClosed
Serano - Creative Portfolio Theme
Updated September 16, 2023 at 12:51pm
3
Most recent comment from Support Team:We have approved your refund request.
lucas
Change color cursorClosed
Harington - Creative Portfolio Theme
Updated September 15, 2023 at 5:30pm
4
Most recent comment from Support Team:Hi Lucas, then the best advice is to look for #ball in css files and then you see which styles are applied for each state:https://prnt.sc/yO6LOMCUdbD0
Dip
Issue with Manifesto Portfolio Template Pricing on EnvatoClosed
Maestro - Modern Portfolio Showcase WordPress Theme
Updated September 15, 2023 at 4:31pm
2
Most recent comment from Support Team:Hello!
This support forum is dedicated only to WordPress themes and we lack the expertise to help you with HTML templates - including aspects with pricing.
We suggest to contact the author directly r ...
Idrissa
Menu itemsClosed
Humpton - Creative Portfolio Theme
Updated September 13, 2023 at 6:25pm
2
Most recent comment from Support Team:We are closing this ticket as you created another private ticket with additional info
Flavio Coddou
Theme not properly installedClosed
Serano - Creative Portfolio Theme
Updated September 11, 2023 at 11:39am
2
Most recent comment from Support Team:Hello Flavio,
If you can provide wp admin access in a private comment we can setup demo data free of charge. This will give you a snapshot of our live demo you can start customizing from. Just specif ...
Rohit
I am importing website but about us page not uploaded properlyClosed
Serano - Creative Portfolio Theme
Updated September 11, 2023 at 7:13am
6
Most recent comment from Support Team:Hello,You can install first one of the cache plugins that will first optimize your content (by caching it)We are using W3 Total Cache in our demoshttps://wordpress.org/plugins/w3-total-cache/Second y ...