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Public Tickets

Matteo Footer - Dynamic copyright date (automatic)Closed   Harington - Creative Portfolio Theme   Updated January 24, 2024 at 7:24am   4 Most recent comment from Support Team:Nice, good to know, thanks for sharing! Sander Oudejans Following cursor stuckClosed   Harington - Creative Portfolio Theme   Updated January 23, 2024 at 10:29am   3 Most recent comment from Sander Oudejans:That did the trick! Don't know why, but it works. Thanks for the fast response! Manuel Video HEROClosed   Manifesto - Creative Portfolio Theme   Updated January 23, 2024 at 9:05am   2 Most recent comment from Support Team:Hi Manuel,it should play if you assign a hero imagehttps://prnt.sc/EPLdMuZ0QusTTested in Chrome and can you prepare an .mp4 version of the video and paste it to the mp4 video field? Manuel VideoPlaying & OptimizationClosed   Manifesto - Creative Portfolio Theme   Updated January 22, 2024 at 6:09pm   11 Most recent comment from Support Team:Hello Manuel,So, if you examine the hero section in a portfolio page you will see that you havehttps://prnt.sc/LC22wvnMdb3c- the hero title (upper part)- then underneath you have the hero info text (c ... Matteo Portfolio - How to choose which portfolio's single item to showClosed   Harington - Creative Portfolio Theme   Updated January 22, 2024 at 11:58am   12 Most recent comment from Support Team:Hi Matteo,glad it's working. If you like our theme and our services in general you can rate our theme, it's greatly appreciated:https://utillz.com/docs/how-to-rate-a-themeforest-item/ Matteo How to "bigger logo"?Closed   Harington - Creative Portfolio Theme   Updated January 22, 2024 at 11:26am   3 Most recent comment from Matteo:Hi there,thank you it worked just perfectly :) Natan Fullscreen Slider how to editClosed   Niran - Creative Portfolio Theme   Updated January 22, 2024 at 9:57am   2 Most recent comment from Support Team:Hello Natan, Editing the theme and the portfolio templates is fairly easy: you have the portfolio items and normal pages with options and content. The most important portfolio options are the hero i ... Matteo Troubles to color some words in a Heading textClosed   Harington - Creative Portfolio Theme   Updated January 21, 2024 at 5:36pm   2 Most recent comment from Matteo:SOLVED.Thank you, you can close this ticket. Mamun change animation directionClosed   Serano - Creative Portfolio Theme   Updated January 19, 2024 at 10:10am   12 Most recent comment from Support Team:Hello, So here is the thing - there is a limitation using smooth scrolling library (which I see you have enabled in customizer -> general settings). Because it hijacks the scroll events, normal scroll ... Marina custom fontClosed   Manifesto - Creative Portfolio Theme   Updated January 18, 2024 at 9:25am   6 Most recent comment from Support Team:Gj, nice one Marina! Francesca Wilder Making a certain portfolio page the home pageClosed   Harington - Creative Portfolio Theme   Updated January 17, 2024 at 6:06pm   7 Most recent comment from Support Team:Hello Francesca, The Random Parallax page has Portfolio Grid content so any sections you add in editor will be displayed before or after the portfolio grid (this is actually a setting in the page opt ... Daniel Kayode Obembe Header Background ColorClosed   Harington - Creative Portfolio Theme   Updated January 17, 2024 at 5:29pm   4 Most recent comment from Support Team:Hello Daniel,I'm not sure how we can do that otjher than custom work ( querying the current scrolling position? possible solution) Franky Optimizing problemsClosed   Manifesto - Creative Portfolio Theme   Updated January 17, 2024 at 6:54pm   6 Most recent comment from Support Team:Hello Franky,The issue is the WPSmush plugin, or the settings related to it. You should not enable lazy loading as most of the dynamic effects we have in the theme rely on the actual presence of the i ... Daniel-Alexandru Modify Hosted Video mp4 to youtube linkClosed   Manifesto - Creative Portfolio Theme   Updated January 16, 2024 at 8:55am   12 Most recent comment from Support Team:You're welcome and don't hesitate to contact us if you have any other questions. Voy No background images for portfolio items on main pageClosed   Humpton - Creative Portfolio Theme   Updated January 15, 2024 at 4:40pm   2 Most recent comment from Support Team:Hello,If you import demo data, try replacing hero demo images for ALL portfolio items with images coming from your domain/media library, on some sites the webgl will complain about images coming from ...