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Public Tickets

Tyron Layley Gutenberg - Editor errorClosed   Serano - Creative Portfolio Theme   Updated December 18, 2023 at 7:26am   6 Most recent comment from Support Team:Hello Tyron,the difficulty for me at this point is reproducing it (see the attached video clip)https://generationbored.com/serano_portfolio/cast-craft/I'm wondering what could it be. Perhaps a br ... Alban Landing page problemClosed   Ernest - Creative Portfolio Theme   Updated December 15, 2023 at 5:25am   13 Most recent comment from Support Team:Hi there,Appreciate checking other tickets for answers before submitting your own.  I see that you have opened a new ticket we will close this thread. Sebastien PreloaderClosed   Rayden - Creative Portfolio Theme   Updated December 12, 2023 at 8:24am   3 Most recent comment from Sebastien:Dear Support Team,All good. Thanks for your help.The Fix is working just fine.Best regards,Sébastien Corey Anderson Need A ReimbursementClosed   Manifesto - Creative Portfolio Theme   Updated December 12, 2023 at 5:43am   3 Most recent comment from Support Team:Hello,you can submit a refund request to Envato as all the sales are handled through them.Keep in mind however that 'Support is offered Monday through Friday, please allow up to 24-72hrs for your ... James Unable To Change The Background Colour Of AClosed   Humpton - Creative Portfolio Theme   Updated December 7, 2023 at 10:51am   15 Most recent comment from James:Yo.I'm gonna create a new ticket for this and give you all the info in one place to save you having to faff.Watch this space.CheersJ Tom How to remove title animation in Showcase sliderClosed   Munio - Creative Portfolio Theme   Updated December 7, 2023 at 5:32am   2 Most recent comment from Support Team:Hello Tom,Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the experti ... Samuel Duno Support RequestClosed   Harington - Creative Portfolio Theme   Updated December 7, 2023 at 5:09am   2 Most recent comment from Support Team:Hi there,I got a coming soon page while accessing your site, however from the screenshots I think it is about the portfolio grid page template. if it's about the categories listed in the category ... Matt enable smooth scrolling only on select pageClosed   Serano - Creative Portfolio Theme   Updated December 6, 2023 at 2:34pm   4 Most recent comment from Support Team:Thank you Matt and Happy Holidays to you and your loved ones! Chris Button iconsClosed   Manifesto - Creative Portfolio Theme   Updated December 5, 2023 at 5:59pm   4 Most recent comment from Support Team:Hey Chris, yes, I will definitely bring this to our team. In the meanwhile do you wan to go ahead and implement it in your wp installation? At least see what needs to be done.The thing is, if your ar ... Hitesh Put scrolling logos in the footerClosed   Harington - Creative Portfolio Theme   Updated December 4, 2023 at 4:16pm   2 Most recent comment from Support Team:Hello,if I can give you a suggestion a shortcode block/widget Moving( or scrolling ) gallery http://clapat-themes.com/wordpress/harington/harington_portfolio/hotel-room/that you can add at the end of ... Perpetuel Customizing Portfolio URLClosed   Manifesto - Creative Portfolio Theme   Updated December 4, 2023 at 9:15am   5 Most recent comment from Perpetuel:Noted thank you again for your quick reply.I will try to find a solution. ugo not able to modify the pages of the demoClosed   Serano - Creative Portfolio Theme   Updated December 2, 2023 at 7:03am   2 Most recent comment from Support Team:Hello, The portfolio templates will not display the content entered in the editor. They just build the layout automatically based on portfolio items options (hero image, hero title, subtitle, backgro ... Ivan loop scrolling in showcase grid portfolio and homepageClosed   Serano - Creative Portfolio Theme   Updated December 1, 2023 at 8:06am   2 Most recent comment from Support Team:Hello Ivan,the slider used in both home carousel and showcase grid is built in-house exclusively for use in infinite scrolling. Franky Shop page problemsClosed   Manifesto - Creative Portfolio Theme   Updated November 30, 2023 at 9:09pm   5 Most recent comment from Franky:Thank you very much! Issues solved! James Text Not Displaying The Correct ColourClosed   Humpton - Creative Portfolio Theme   Updated November 30, 2023 at 6:36pm   9 Most recent comment from Support Team:Sounds good James