Public Tickets
Francesca
I can't activate my theme license, and the theme doesn't workClosed
Harington - Creative Portfolio Theme
Updated September 17, 2023 at 1:11pm
2
Most recent comment from Support Team:Hi,
If you can provide wp admin access in a private comment we can import demo data free of charge. This will give you a snapshot of our live demo you can start customizing from. plz specify the prefe ...
Belot
Mettre une image hero dans le showcase sliderClosed
Harington - Creative Portfolio Theme
Updated September 16, 2023 at 1:47pm
2
Most recent comment from Support Team:Hello Frédéric!If you import demo data, try replacing hero demo images for ALL portfolio items with images coming from your domain/media library, on some sites the webgl will complain about images ...
Erkan
SeranoClosed
Serano - Creative Portfolio Theme
Updated September 16, 2023 at 12:51pm
3
Most recent comment from Support Team:We have approved your refund request.
lucas
Change color cursorClosed
Harington - Creative Portfolio Theme
Updated September 15, 2023 at 5:30pm
4
Most recent comment from Support Team:Hi Lucas, then the best advice is to look for #ball in css files and then you see which styles are applied for each state:https://prnt.sc/yO6LOMCUdbD0
Dip
Issue with Manifesto Portfolio Template Pricing on EnvatoClosed
Maestro - Modern Portfolio Showcase WordPress Theme
Updated September 15, 2023 at 4:31pm
2
Most recent comment from Support Team:Hello!
This support forum is dedicated only to WordPress themes and we lack the expertise to help you with HTML templates - including aspects with pricing.
We suggest to contact the author directly r ...
Idrissa
Menu itemsClosed
Humpton - Creative Portfolio Theme
Updated September 13, 2023 at 6:25pm
2
Most recent comment from Support Team:We are closing this ticket as you created another private ticket with additional info
Flavio Coddou
Theme not properly installedClosed
Serano - Creative Portfolio Theme
Updated September 11, 2023 at 11:39am
2
Most recent comment from Support Team:Hello Flavio,
If you can provide wp admin access in a private comment we can setup demo data free of charge. This will give you a snapshot of our live demo you can start customizing from. Just specif ...
Rohit
I am importing website but about us page not uploaded properlyClosed
Serano - Creative Portfolio Theme
Updated September 11, 2023 at 7:13am
6
Most recent comment from Support Team:Hello,You can install first one of the cache plugins that will first optimize your content (by caching it)We are using W3 Total Cache in our demoshttps://wordpress.org/plugins/w3-total-cache/Second y ...
William Jimenez
No puedo insertar videosClosed
Serano - Creative Portfolio Theme
Updated September 9, 2023 at 4:18am
13
Most recent comment from Support Team:Hi there,
for that you have the page options and portfolio item options. When you go and edit the page you enable the hero section and you paste the video URLs
https://prnt.sc/vq0MAINluQbXLet us know ...
Mickel van Kouwen
FunctionalityClosed
Serano - Creative Portfolio Theme
Updated September 8, 2023 at 4:28pm
2
Most recent comment from Support Team:Hello Mickel Let me start by apologizing for my late reply it has been really hectic here.1. Just as means of clarification you do have a scrolling button that indicates scrolling down in fullscreen ...
HAGIHARA
change the text and font size & background imageClosed
Harington - Creative Portfolio Theme
Updated September 8, 2023 at 9:39am
8
Most recent comment from Support Team:To hide the comments section you can use#post-comments { display: none;}in customizer -> additional CSSthe font size of the prev next buttons.post-prev-caption, .post-next-caption { fo ...
vikranth
regaeding theme page editClosed
Harington - Creative Portfolio Theme
Updated September 8, 2023 at 4:36am
2
Most recent comment from Support Team:Hi there,
Some page templates will not display the content entered in the editor. They just build the layout automatically based on portfolio items options (hero image, hero title, subtitle, backgrou ...
Jenn
FIlter not showingClosed
Satelite WordPress Theme
Updated September 8, 2023 at 4:12am
2
Most recent comment from Support Team:Hi Jenn,plz add in customizer -> additional CSS#show-filters { display: block; visibility: initial;}
Daniel
Gallery Not DisplayingClosed
Niran - Creative Portfolio Theme
Updated September 7, 2023 at 9:02pm
8
Most recent comment from Daniel:Never mind. Figured it out.
Andreas Bender
Error message while using ElementorClosed
Serano - Creative Portfolio Theme
Updated September 6, 2023 at 5:04pm
9
Most recent comment from Support Team:Hi AndreasUse this line in portfolio-list-page.php line 46https://prnt.sc/hcBkWi1cftXmand in portfolio-showcase-gallery-page.php line 243https://prnt.sc/xCwNBbLpmooashowcase gallery was specifically ...