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Public Tickets

Weronika EditingClosed   Harington - Creative Portfolio Theme   Updated September 30, 2023 at 5:47am   4 Most recent comment from Support Team:Hello Weronika, You need to replace the demo images scattered throughout content with your own, coming from media library. Browsers are blocking them because of the CORS policy. https://prnt.sc/fm79tL ... Joren MultilanguageClosed   Antro - Creative Portfolio Theme   Updated September 29, 2023 at 12:31pm   2 Most recent comment from Support Team:Hello Joren,As you probably know, Antro theme is being shipped with a wpml config file so WPML would be the first choice. If you are looking for a free alternative there is Polylang which understands ... Maeva demo page themeClosed   Serano - Creative Portfolio Theme   Updated September 28, 2023 at 3:53pm   4 Most recent comment from Support Team:Hi there, the demo data file is available in demo-data folder from the main archive. it contains demo data for Elementor and Gutenberg. So there is no need for us to send you the demo since it's ... Luca Elementor not opening any showcase page (carusel, gallery)Closed   Serano - Creative Portfolio Theme   Updated September 27, 2023 at 4:49pm   2 Most recent comment from Support Team:Hello Luca,The global theme options are located in Appearance -> customizerSend us wp admin access in a private comment so we can have a look if the problem still persists. Some page templates will n ... Alberto Too much thumbnails in previewClosed   Manifesto - Creative Portfolio Theme   Updated September 26, 2023 at 4:03pm   9 Most recent comment from Alberto:Fantastic, thats a great job! Ok I done it and works perfectly. Thank you for your super professional work and your patience.https://lavoceconvergente.altervista.org/pagina-attivita-e-servizi/ Alber ... Jorge Leaflet map plugin not working after ajax loadClosed   Serano - Creative Portfolio Theme   Updated September 26, 2023 at 2:12pm   5 Most recent comment from Jorge:ok, thank you so much. i will try and update this ticket. Neil Functions of themeClosed   Harington - Creative Portfolio Theme   Updated September 26, 2023 at 10:19am   11 Most recent comment from Neil:Ah ok, that makes sense. No worries. Thanks for your help! pia Serious Issues with Template Purchase on EnvatoClosed   Humpton - Creative Portfolio Theme   Updated September 22, 2023 at 4:18pm   2 Most recent comment from Support Team:Dear Pia,we understand your frustration on this one and we are sorry that you are going through what may be a glitch in Envato system. Once bought the theme (any theme) you normally have access to the ... lucas FooterClosed   Harington - Creative Portfolio Theme   Updated September 22, 2023 at 3:43pm   2 Most recent comment from Support Team:Hi lucas,just to clarify: the footer is the same in both pagesHomehttps://prnt.sc/hbE_WYgrRbo9Servicioshttps://prnt.sc/H_mhQsMl1uQc Mirko Paruolo Demo import issuesClosed   Manifesto - Creative Portfolio Theme   Updated September 21, 2023 at 5:06pm   2 Most recent comment from Support Team:Hi, If you can provide wp admin access in a private comment we can import demo data free of charge. This will give you a snapshot of our live demo you can start customizing from. irvin After installing the pageClosed   Humpton - Creative Portfolio Theme   Updated September 21, 2023 at 8:06am   9 Most recent comment from Support Team:Hi there, can you at least temporarily disable the second step? with the code? Our company policy prohibits using any other apps for logging in other than WordPress In the meanwhile: - make sure you h ... Luis Loading IssueClosed   Colega - Creative Portfolio Theme   Updated September 20, 2023 at 6:19pm   2 Most recent comment from Support Team:Hello Luis,have you tried disabling AJAX in Appearance -> General Settings and retest? Sylvain Switch Woocommerce to SurecartClosed   Manifesto - Creative Portfolio Theme   Updated September 20, 2023 at 5:05pm   2 Most recent comment from Support Team:Hello Sylvain,we have not tested the theme with Surecart but you can try it. You may have to do several CSS adjustments to match the look-and-feel of the theme. horhe Hello, how do they change the headings on the pages? such as – About Us and (Digital Studio), Stories and (Latest News), Contact (lets Work Together) ?!Closed   Canela - Creative Portfolio Theme   Updated September 20, 2023 at 9:39am   2 Most recent comment from Support Team:Hello, these are all part of the hero section of the page/portfolio item and can be changed in page options. Thanks Alberto I've not detailed sections in ElementorClosed   Manifesto - Creative Portfolio Theme   Updated September 19, 2023 at 5:40am   4 Most recent comment from Support Team:ok Alberto, if you need anything else, let us know