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Public Tickets

Jorge Leaflet map plugin not working after ajax loadClosed   Serano - Creative Portfolio Theme   Updated September 26, 2023 at 2:12pm   5 Most recent comment from Jorge:ok, thank you so much. i will try and update this ticket. Neil Functions of themeClosed   Harington - Creative Portfolio Theme   Updated September 26, 2023 at 10:19am   11 Most recent comment from Neil:Ah ok, that makes sense. No worries. Thanks for your help! pia Serious Issues with Template Purchase on EnvatoClosed   Humpton - Creative Portfolio Theme   Updated September 22, 2023 at 4:18pm   2 Most recent comment from Support Team:Dear Pia,we understand your frustration on this one and we are sorry that you are going through what may be a glitch in Envato system. Once bought the theme (any theme) you normally have access to the ... lucas FooterClosed   Harington - Creative Portfolio Theme   Updated September 22, 2023 at 3:43pm   2 Most recent comment from Support Team:Hi lucas,just to clarify: the footer is the same in both pagesHomehttps://prnt.sc/hbE_WYgrRbo9Servicioshttps://prnt.sc/H_mhQsMl1uQc Mirko Paruolo Demo import issuesClosed   Manifesto - Creative Portfolio Theme   Updated September 21, 2023 at 5:06pm   2 Most recent comment from Support Team:Hi, If you can provide wp admin access in a private comment we can import demo data free of charge. This will give you a snapshot of our live demo you can start customizing from. irvin After installing the pageClosed   Humpton - Creative Portfolio Theme   Updated September 21, 2023 at 8:06am   9 Most recent comment from Support Team:Hi there, can you at least temporarily disable the second step? with the code? Our company policy prohibits using any other apps for logging in other than WordPress In the meanwhile: - make sure you h ... Luis Loading IssueClosed   Colega - Creative Portfolio Theme   Updated September 20, 2023 at 6:19pm   2 Most recent comment from Support Team:Hello Luis,have you tried disabling AJAX in Appearance -> General Settings and retest? Sylvain Switch Woocommerce to SurecartClosed   Manifesto - Creative Portfolio Theme   Updated September 20, 2023 at 5:05pm   2 Most recent comment from Support Team:Hello Sylvain,we have not tested the theme with Surecart but you can try it. You may have to do several CSS adjustments to match the look-and-feel of the theme. horhe Hello, how do they change the headings on the pages? such as – About Us and (Digital Studio), Stories and (Latest News), Contact (lets Work Together) ?!Closed   Canela - Creative Portfolio Theme   Updated September 20, 2023 at 9:39am   2 Most recent comment from Support Team:Hello, these are all part of the hero section of the page/portfolio item and can be changed in page options. Thanks Alberto I've not detailed sections in ElementorClosed   Manifesto - Creative Portfolio Theme   Updated September 19, 2023 at 5:40am   4 Most recent comment from Support Team:ok Alberto, if you need anything else, let us know Francesca I can't activate my theme license, and the theme doesn't workClosed   Harington - Creative Portfolio Theme   Updated September 17, 2023 at 1:11pm   2 Most recent comment from Support Team:Hi, If you can provide wp admin access in a private comment we can import demo data free of charge. This will give you a snapshot of our live demo you can start customizing from. plz specify the prefe ... Belot Mettre une image hero dans le showcase sliderClosed   Harington - Creative Portfolio Theme   Updated September 16, 2023 at 1:47pm   2 Most recent comment from Support Team:Hello Frédéric!If you import demo data, try replacing hero demo images for ALL portfolio items with images coming from your domain/media library, on some sites the webgl will complain about images ... Erkan SeranoClosed   Serano - Creative Portfolio Theme   Updated September 16, 2023 at 12:51pm   3 Most recent comment from Support Team:We have approved your refund request. lucas Change color cursorClosed   Harington - Creative Portfolio Theme   Updated September 15, 2023 at 5:30pm   4 Most recent comment from Support Team:Hi Lucas, then the best advice is to look for #ball in css files and then you see which styles are applied for each state:https://prnt.sc/yO6LOMCUdbD0 Dip Issue with Manifesto Portfolio Template Pricing on EnvatoClosed   Maestro - Modern Portfolio Showcase WordPress Theme   Updated September 15, 2023 at 4:31pm   2 Most recent comment from Support Team:Hello! This support forum is dedicated only to WordPress themes and we lack the expertise to help you with HTML templates - including aspects with pricing. We suggest to contact the author directly r ...