Public Tickets
ARCHER
Website not showing up on Google SearchClosed
Humpton - Creative Portfolio Theme
Updated August 4, 2023 at 5:36pm
2
Most recent comment from Support Team:Hi there,This is more of a SEO problem that is not really our expertise as we focus more on theme developmentYour site does show up on google searchhttps://prnt.sc/fLfrsFqkOJGnThe general pb with the ...
salman
no demo content fileClosed
Bauman
Updated August 4, 2023 at 8:36am
2
Most recent comment from Support Team:Hi there,The demo data is in the main archive, in the demo-data folder. Not in the wordpress theme folder itself.If you can provide wp admin access we can import demo data free of charge. This will gi ...
domenico
9aaacdbc-e2b8-405e-b27d-9f8607a20839Closed
Canela - Creative Portfolio Theme
Updated August 4, 2023 at 8:16am
2
Most recent comment from Support Team:Hello Domenico,Is this related ti the HTML template or the WordPress theme - I cannot tell because the site does not workhttps://prnt.sc/dus5c58kZx5T
Megan
Adding in an automatically starting video parallax with no audio into a portfolio pageClosed
Munio - Creative Portfolio Theme
Updated August 2, 2023 at 4:45pm
3
Most recent comment from Support Team:Hi MeganSorry for my late reply - there is no autoplay option in our shortcode but you can try a video plugin or a video embed block. You can disable the hero section entirely (check also the option ...
Albert
Not optimisationClosed
Harington - Creative Portfolio Theme
Updated August 1, 2023 at 10:42am
7
Most recent comment from Albert:all optimization settings were also revised on the server. any attempts did not affect the speed of the theme
Luciana
Mobile - Layout breaksClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated August 1, 2023 at 5:44am
2
Most recent comment from Support Team:Hi Luciana,from the site link you have sent I realize that you bought Hervin HTMLPlz contact the author directly regarding the HTML template
https://themeforest.net/user/clapat
This support forum is d ...
Megan
Website not showing on mobileClosed
Munio - Creative Portfolio Theme
Updated July 31, 2023 at 6:44pm
7
Most recent comment from Megan:Oh brilliant, thanks so much!
Megan
Adding navigation section to portfolio pageClosed
Munio - Creative Portfolio Theme
Updated July 31, 2023 at 6:30pm
11
Most recent comment from Megan:That worked perfectly. Thank you so much!
Manish
Resizing portfolio thumbnailsClosed
Humpton - Creative Portfolio Theme
Updated August 1, 2023 at 10:03am
3
Most recent comment from Support Team:Hi,Do you want to decrease the size of the larger thumb and increase the size of the smaller thumb? Please provide us with more details to better understand your request. Thanks.
Oliver Thellmann
Hero SectionClosed
Humpton - Creative Portfolio Theme
Updated July 31, 2023 at 2:16pm
8
Most recent comment from Support Team:Dear Michal,Thank you purchasing this template!Plz contact the author directly regarding this HTML template.
https://themeforest.net/user/clapat
This support forum is dedicated only to WordPress them ...
Greg
Cannot install plug insClosed
Updated July 31, 2023 at 10:22am
8
Most recent comment from Support Team:Hello,If you can send us updated wp admin access in a private comment?
David Scatigna
Harington: Portfolio GridClosed
Harington - Creative Portfolio Theme
Updated July 31, 2023 at 5:00am
2
Most recent comment from Support Team:Hi Dave,just to make sure I understand correctly: you want to display a specific portfolio item individual page as your home page? for example:http://clapat-themes.com/wordpress/harington/harington_p ...
Megan
Removing the "Next Service" option at bottom of portfolio pageClosed
Munio - Creative Portfolio Theme
Updated July 28, 2023 at 6:23pm
3
Most recent comment from Megan:Worked perfect! Thanks so much
Bradley
Installation of FilesClosed
Harington - Creative Portfolio Theme
Updated July 28, 2023 at 8:44am
2
Most recent comment from Support Team:Hi there, great to hear it's working now. concerning your second question each portfolio item has an option Project Navigation Cursor Color that sets the color of the mouse ball cursor when you ...
Giulia
Mp3 player on mobileClosed
Satelite WordPress Theme
Updated July 22, 2023 at 3:45pm
2
Most recent comment from Support Team:Hello Giulia,try adding in customizer -> additional CSS@media only screen and (max-width: 1024px){ #footer-container .button-wrap.left, #footer-container .button-wrap.left .button-text { ...