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Public Tickets

My-Linh How to remove "new" from portfolioClosed   Canela - Creative Portfolio Theme   Updated March 6, 2024 at 7:52pm   3 Most recent comment from My-Linh:This worked, thanks so much! Pranav Some Demo Content Failed to ImportClosed   Manifesto - Creative Portfolio Theme   Updated March 6, 2024 at 4:57pm   4 Most recent comment from Support Team:Hello, we think it's a good suggestion. https://prnt.sc/cBsAjAi8eD7Phttp://clapat-themes.com/helpcenter/manifesto/documentation-theme-getting-started.html My-Linh Columns tend to re-arrange themselvesClosed   Canela - Creative Portfolio Theme   Updated March 6, 2024 at 4:04pm   2 Most recent comment from Support Team:Hi there,thanks for the login info. This ticket is actually related withhttps://clapat.ticksy.com/ticket/3595515/ the blocks in question come from the Bluehost plugin. Nothing wrong with that, except ... Alex Preloader without AjaxClosed   Manifesto - Creative Portfolio Theme   Updated March 6, 2024 at 6:14am   2 Most recent comment from Support Team:Hello Alex, we can enable the preloader even though the ajax is disabled if you can provide wp admin access  in a private comment with full rights using Appearance -> theme file editor.Or, if you ... Amvinay Theme demo importer is not working.Closed   Humpton - Creative Portfolio Theme   Updated February 29, 2024 at 3:34pm   2 Most recent comment from Support Team:Hello,I think you installed theme but you did not import demo data which gives you a snapshot of our live demo. if you can provide wp admin access in a private comment we can set it up free of charge ... Xander Team member image popupsClosed   Harington - Creative Portfolio Theme   Updated February 26, 2024 at 12:53pm   4 Most recent comment from Support Team:You can edit the common.js you havee the smoothscroll parameters: var ScrollbarOptions = { damping:0.1, renderByPixel: true, continuousScrolling: true, syncCallbacks: true, plugins: { ... Christian General color settings and other style personalizationClosed   Manifesto - Creative Portfolio Theme   Updated February 26, 2024 at 12:45pm   8 Most recent comment from Support Team:Hi, please check if your browser zoom is set to 100%. Additionally, which version of Safari are you using? Some versions may have issues and do not support the CSS perspective property. Michelangelo Hide page titleClosed   Humpton - Creative Portfolio Theme   Updated February 25, 2024 at 5:00pm   3 Most recent comment from Michelangelo:Thank you!!! Geri van den van den Boom Hero imageClosed   Humpton - Creative Portfolio Theme   Updated February 25, 2024 at 4:17pm   3 Most recent comment from Geri van den van den Boom:Super! Thank you! Hanns-Georg PROBLEM WITH IPAD 10/17Closed   Harington - Creative Portfolio Theme   Updated February 25, 2024 at 3:36pm   4 Most recent comment from Support Team:Dear Hanns,Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the experti ... Sajan Bauman Theme and configurationsClosed   Bauman   Updated February 24, 2024 at 8:27pm   4 Most recent comment from Sajan:Actually I think I have got it working :) Alex Website fontClosed   Manifesto - Creative Portfolio Theme   Updated February 24, 2024 at 6:01pm   2 Most recent comment from Support Team:Hello Alex,Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the experti ... Lavesh Portfolio Editor Getting CrashedClosed   Serano - Creative Portfolio Theme   Updated February 24, 2024 at 5:58pm   2 Most recent comment from Support Team:Hi there, can you provide wp admin access in a private comment? So we can do a bit of debugging? wp admin access = login url, admin username and password Jamie Schaap Not uploading a hero videoClosed   Serano - Creative Portfolio Theme   Updated February 23, 2024 at 9:08am   4 Most recent comment from Support Team:Hi Jamie,You need also to specify the hero image in page optionshttps://prnt.sc/ofH4LLy_ZZ1oI put one from media library but i actually should the first still/frame of the video Raza Shahbaz SHOW CAROUSELClosed   Manifesto - Creative Portfolio Theme   Updated February 23, 2024 at 4:45am   2 Most recent comment from Support Team:Hello Raza Portfolio page templates like the carousel will not display the content entered in the editor. They just build the layout automatically based on portfolio items options (hero image, hero t ...