I am writing to report a critical issue I'm encountering with Elementor, "I cannot cutomize the page in elementor" specifically in customizing the team section. I have attempted to import the Elementor version demo to our domain, but it doesn't seem to be working. When I import the Elementor version, the inner pages fail to load and display a 500 internal server error. I receive an "Error 500 Internal Server Error." This issue is hindering our workflow and requires immediate attention.

Here are the details of the problem:

Error Message: Error 500 Internal Server Error
Affected Area: Customizing the team section on Elementor
Steps Taken: I have tried to customize the team section multiple times, but the error persists.
Browser: The issue occurs across multiple browsers (Google Chrome, Mozilla Firefox, Microsoft Edge).
Server Environment: Our website is hosted on Namecheap.
Elementor Version: We are using the latest version of Elementor.
This issue is critical as it directly affects our ability to update and manage our website effectively. We rely heavily on Elementor for customization, and this error is significantly impacting our productivity.

Could you please investigate this matter urgently and provide guidance on how to resolve it? If any additional information is required from my end, please do not hesitate to ask.

Thank you for your prompt attention to this matter. We look forward to your assistance in resolving this issue swiftly.

Best regards,