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  Public Ticket #3635805
Unable to open link as new tab through menu
Closed

Comments

  •  1
    Nicholas Thompson started the conversation

    Hello,

    When in the 'customize' drop down, when editing my site, there is an option in the menu settings to make a page / link open up in a new tab when the title of it is clicked on in the menu. However, when I click for this setting to be active for a page, it does not work and the page still opens on the same tab. I have a menu item titled 'Video' located in 'Personal Work' > 'Churches, 2020'. This is the link I would like to open as a new tab. Though this 'Video' is designed to open to a Youtube video, leaving the site, even pages which remain as part of the site are unable to open in a new tab using this setting change.

    Appreciate the help,

    Nick

  •  1,813
    Support replied

    Hello Nick,

    Ok, I see what you mean. if you can provide wp admin access in a private comment with full access using appearance -> theme file editor in case we need to do some debugging.

    One thing though, before anything else : we recommend adding the youtube link as custom menu link and opening in a new tab. Let us know if it works

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •  1
    Nicholas Thompson replied

    Thank you for your help. I have the current page for 'Video' set up as a custom link, but I attempted making a new menu item with a custom link to go to the Youtube video, and that still did not work. I will make private comment with the access.

  •   Nicholas Thompson replied privately
  •  1,813
    Support replied

    Hello Nick,

    I fixed the problem in /include/hooks-config.php

    You did everything right in setting up the custom menu link

    Thank you.

    Clapat Support

    https://www.clapat.com/

    Review Envato Item Support Policy

  •  1
    Nicholas Thompson replied

    Thank you so much! I really appreciate it.