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Public Tickets

Pierre Few questions following installationClosed   Humpton - Creative Portfolio Theme   Updated June 20, 2023 at 5:24pm   4 Most recent comment from Support Team:Hello Pierre, it's the link to the about page in Humpton HTML version, that's why it does not work (Hero Caption Description)https://prnt.sc/wwwLRr0m79LuSo we changed it to http://clapat-th ... Mauricio Davida Davida Website doesn't look rightClosed   Antro - Creative Portfolio Theme   Updated June 20, 2023 at 5:01pm   13 Most recent comment from Support Team:Thank you, same! kevinsb Automatic SliderClosed   Satelite WordPress Theme   Updated June 20, 2023 at 3:45am   4 Most recent comment from Support Team:Hi there, plz open /js/scripts.js and change autoplay and loop flags to true lines 1425 and 1430 https://prnt.sc/OQ2ek9M2V8n-Hard refresh before testing hassan pages are not loadingClosed   Munio - Creative Portfolio Theme   Updated June 19, 2023 at 11:31am   2 Most recent comment from Support Team:Hello,Have you tried disabling ajax in customizer -> general settings? Belot Frédéric Le site BUG entièrementClosed   Wizzaro   Updated June 19, 2023 at 9:05am   13 Most recent comment from Support Team:Hi,we have smooth scrolling disabled on our site same as you. Plz clear your cache in admin (wp rocket) and browser cache before testing.  Fabrizio Script in <head> section pageClosed   Bauman   Updated June 17, 2023 at 5:27pm   2 Most recent comment from Support Team:Hello Fabrizio,you can follow the example in /include/scripts-config.phpto enqueue any scripthttps://prnt.sc/BCHsZbRY_BnVif you want a certain page you can enqueue it conditionally using is_page func ... Tabish Shakil High ColumnsClosed   Humpton - Creative Portfolio Theme   Updated June 17, 2023 at 5:21pm   2 Most recent comment from Support Team:Hi Tabish,If you can provide wp admin access we can import demo data free of charge. This will give you a snapshot of our live demo you can start customizing from.I think have the demo data installed ... Michelangelo Page loader DisappearsClosed   Humpton - Creative Portfolio Theme   Updated June 14, 2023 at 9:41am   13 Most recent comment from Support Team:Hello Michelangelo,first and foremost we change the preload attribute for the self hosted video shortcode that you have here, at the very beginning:https://vert-project.com/?page_id=2https://prnt.sc/ ... Nonihal slider image not properly set pls share docmentation to set every image properlyClosed   Rayden - Creative Portfolio Theme   Updated June 10, 2023 at 2:30pm   2 Most recent comment from Support Team:Hi there, sorry, what exactly is the problem, can you send us more details? adamrius Bug layout on PhoneClosed   Humpton - Creative Portfolio Theme   Updated June 9, 2023 at 3:57pm   4 Most recent comment from adamrius:Work, Thanks Alex Hover images from team page not working.Closed   Humpton - Creative Portfolio Theme   Updated June 9, 2023 at 1:13pm   2 Most recent comment from Support Team:Hi Alex,can you turn the animation off from the team members list?https://prnt.sc/pLo1LxpPJdIRthere is a certain attribute that you can set once the Team members widget is selected Alex How to remove rotate add from Iphone 11 Pro resolution when phone is horizontally?Closed   Harington - Creative Portfolio Theme   Updated June 9, 2023 at 12:59pm   3 Most recent comment from Alex:Thank you. It works ;)  Yiğit Söylemez Elemantor DashboardClosed   Harington - Creative Portfolio Theme   Updated June 9, 2023 at 8:31am   2 Most recent comment from Support Team:Hello, Editing the theme is fairly easy: you have the portfolio items and normal pages with options and content. The most important portfolio options are the hero image and captions (title and subtit ... shahada Need to a background image on the top of the homepageClosed   Harington - Creative Portfolio Theme   Updated June 7, 2023 at 8:32am   2 Most recent comment from Support Team:Hello, you can disable the hero section entirely (in page options and in customizer -> general settings) and then you can add a full width cover image at the beginning of the page content.If you are u ... Haidar showcase sliderClosed   Harington - Creative Portfolio Theme   Updated June 7, 2023 at 8:17am   2 Most recent comment from Support Team:Hello, the showcase slider is the only portfolio page template that does not support videos because it is built on top of a WebGL canvas