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Public Tickets

Tomas Zboril How to add link to Serano Carousel images?Closed   Serano - Creative Portfolio Theme   Updated November 5, 2023 at 3:03pm   17 Most recent comment from Support Team:Hello Tomas,That's as far as I can go. I imagined if herehttps://prnt.sc/mChZDVQE1Vgvyou add the link under div class clapat-slide such as...             ...this will get replicated autom ... James Mobile Display Hero CaptionClosed   Humpton - Creative Portfolio Theme   Updated November 4, 2023 at 5:56pm   4 Most recent comment from Support Team:Hello James, as I mentioned in the other ticket, it's hard for us to guess what's going on from the screenshots only. Therefore we are waiting for you to provide a link to an online WordPre ... James Updates Not Showing On 'Live Link'Closed   Humpton - Creative Portfolio Theme   Updated November 4, 2023 at 5:56pm   2 Most recent comment from Support Team:Dear James,This what I get when I follow the link attached to the ticket (a 404 page)https://swanky-art.localsite.io/https://prnt.sc/oEJ4mb9s2mRxIt's hard for us to guess what's going on fro ... Alex Scroll down arrow in homepageClosed   Manifesto - Creative Portfolio Theme   Updated November 4, 2023 at 5:48pm   15 Most recent comment from Support Team:Hello Alex, I corrected the code you addedHowever you may not the scroll button (where it sits)so we can move it somewhere up?https://prnt.sc/RQP_csut12VCyou may try this css then (or variations of it ... Juana change imageClosed   Manifesto - Creative Portfolio Theme   Updated November 4, 2023 at 5:08pm   17 Most recent comment from Support Team:Hello Juana,Try adding this to customizer -> additional CSS.has-span-indent {    font-family: "Rebond grotesque", Sans-serif !important;} Danila anchor menuClosed   Manifesto - Creative Portfolio Theme   Updated November 3, 2023 at 9:37am   10 Most recent comment from Support Team:Hi there you can addheader {    position: relative;    }in customizer -> additional CSShowever, this will also make the header background having the current page background color (as the header ... Kenneth Hervin ThemeClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated November 3, 2023 at 9:32am   4 Most recent comment from Support Team:Hi Kenneth,the documentation is available online:http://clapat.ro/themes/hervin/documentation/however it's important to keep in mind that portfolio page templates automatically display the portfo ... Alex How can I change the video controls color to dark?Closed   Manifesto - Creative Portfolio Theme   Updated October 31, 2023 at 5:31am   2 Most recent comment from Support Team:Hello, plz try adding the following in customizer -> additional CSS.progress-bar {    background: rgba(0,0,0,0.5);}.control .sound, .control .btnFS {    color: #000;}div#ball.over-movie {    b ... Tonny Verweij View bugs in Manifesto themeClosed   Manifesto - Creative Portfolio Theme   Updated October 30, 2023 at 5:34pm   2 Most recent comment from Support Team:Hello Tonny,1. the page looks emptyhttps://prnt.sc/QAWtUHWKgvCE but you may have used some elements/blocks that are not compatible with ajax page transitions. as a handy workaround you can add the pa ... Muhammad Hassan Serano Showcase Carousel - ElementorClosed   Serano - Creative Portfolio Theme   Updated October 30, 2023 at 5:13pm   2 Most recent comment from Support Team:Hello Muhammad,My answers inline, bolded:I would like to ask that in showcase carousel where can I add the_content function to work with elementor??Not recommended, as the carousel has been designed ... Prashant Jain Unable to install the theme on wordpressClosed   Harington - Creative Portfolio Theme   Updated October 30, 2023 at 8:51am   2 Most recent comment from Support Team:Hi there,my question is did you buy the HTML templatehttps://themeforest.net/item/harington-creative-portfolio-template/40753895or the WordPress themehttps://themeforest.net/item/harington-creative-po ... Theena Dayalan Requesting for a RefundClosed   Ernest - Creative Portfolio Theme   Updated October 30, 2023 at 8:14am   6 Most recent comment from Support Team:Yes, sure, we approve the request for Ernest WordPress Portfolio theme.Refund request IDb642e720-8243-4c06-84fd-e092cd45319d Daniel Stein Loading IssuesClosed   Harington - Creative Portfolio Theme   Updated October 26, 2023 at 6:10am   4 Most recent comment from Support Team:Hello Daniel,I was referring more to the Elementor widgets/properties (for example the section with image background in About) but if Work has problems displaying the items (with or without ajax) plz ... zorkan Main BackgroundClosed   Harington - Creative Portfolio Theme   Updated October 26, 2023 at 5:08am   2 Most recent comment from Support Team:Hello,Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the expertise to ... New Media Video above the foldClosed   Harington - Creative Portfolio Theme   Updated October 25, 2023 at 4:09pm   6 Most recent comment from Support Team:Hi there,let me explain what I had in mind:- in the child theme create a new page template based on Portfolio Parallax Panels (you can name it Portfolio Parallax Panels Video for example)- remove thi ...