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Public Tickets

Danny the_contentClosed   Humpton - Creative Portfolio Theme   Updated June 21, 2023 at 5:12am   2 Most recent comment from Support Team:Hello Danny, We decided that some page templates will not display the content entered in the editor. They just build the layout automatically based on portfolio items options (hero image, hero title, ... Pierre Few questions following installationClosed   Humpton - Creative Portfolio Theme   Updated June 20, 2023 at 5:24pm   4 Most recent comment from Support Team:Hello Pierre, it's the link to the about page in Humpton HTML version, that's why it does not work (Hero Caption Description)https://prnt.sc/wwwLRr0m79LuSo we changed it to http://clapat-th ... Mauricio Davida Davida Website doesn't look rightClosed   Antro - Creative Portfolio Theme   Updated June 20, 2023 at 5:01pm   13 Most recent comment from Support Team:Thank you, same! kevinsb Automatic SliderClosed   Satelite WordPress Theme   Updated June 20, 2023 at 3:45am   4 Most recent comment from Support Team:Hi there, plz open /js/scripts.js and change autoplay and loop flags to true lines 1425 and 1430 https://prnt.sc/OQ2ek9M2V8n-Hard refresh before testing hassan pages are not loadingClosed   Munio - Creative Portfolio Theme   Updated June 19, 2023 at 11:31am   2 Most recent comment from Support Team:Hello,Have you tried disabling ajax in customizer -> general settings? Belot Frédéric Le site BUG entièrementClosed   Wizzaro   Updated June 19, 2023 at 9:05am   13 Most recent comment from Support Team:Hi,we have smooth scrolling disabled on our site same as you. Plz clear your cache in admin (wp rocket) and browser cache before testing.  Fabrizio Script in <head> section pageClosed   Bauman   Updated June 17, 2023 at 5:27pm   2 Most recent comment from Support Team:Hello Fabrizio,you can follow the example in /include/scripts-config.phpto enqueue any scripthttps://prnt.sc/BCHsZbRY_BnVif you want a certain page you can enqueue it conditionally using is_page func ... Tabish Shakil High ColumnsClosed   Humpton - Creative Portfolio Theme   Updated June 17, 2023 at 5:21pm   2 Most recent comment from Support Team:Hi Tabish,If you can provide wp admin access we can import demo data free of charge. This will give you a snapshot of our live demo you can start customizing from.I think have the demo data installed ... Michelangelo Page loader DisappearsClosed   Humpton - Creative Portfolio Theme   Updated June 14, 2023 at 9:41am   13 Most recent comment from Support Team:Hello Michelangelo,first and foremost we change the preload attribute for the self hosted video shortcode that you have here, at the very beginning:https://vert-project.com/?page_id=2https://prnt.sc/ ... Nonihal slider image not properly set pls share docmentation to set every image properlyClosed   Rayden - Creative Portfolio Theme   Updated June 10, 2023 at 2:30pm   2 Most recent comment from Support Team:Hi there, sorry, what exactly is the problem, can you send us more details? adamrius Bug layout on PhoneClosed   Humpton - Creative Portfolio Theme   Updated June 9, 2023 at 3:57pm   4 Most recent comment from adamrius:Work, Thanks Alex Hover images from team page not working.Closed   Humpton - Creative Portfolio Theme   Updated June 9, 2023 at 1:13pm   2 Most recent comment from Support Team:Hi Alex,can you turn the animation off from the team members list?https://prnt.sc/pLo1LxpPJdIRthere is a certain attribute that you can set once the Team members widget is selected Alex How to remove rotate add from Iphone 11 Pro resolution when phone is horizontally?Closed   Harington - Creative Portfolio Theme   Updated June 9, 2023 at 12:59pm   3 Most recent comment from Alex:Thank you. It works ;)  Yiğit Söylemez Elemantor DashboardClosed   Harington - Creative Portfolio Theme   Updated June 9, 2023 at 8:31am   2 Most recent comment from Support Team:Hello, Editing the theme is fairly easy: you have the portfolio items and normal pages with options and content. The most important portfolio options are the hero image and captions (title and subtit ... shahada Need to a background image on the top of the homepageClosed   Harington - Creative Portfolio Theme   Updated June 7, 2023 at 8:32am   2 Most recent comment from Support Team:Hello, you can disable the hero section entirely (in page options and in customizer -> general settings) and then you can add a full width cover image at the beginning of the page content.If you are u ...