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Public Tickets

Jeremy Davison Antro SliderClosed   Antro - Creative Portfolio Theme   Updated May 13, 2022 at 5:03am   2 Most recent comment from Support Team:Hello Jeremy,Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the exper ... Ranko Despotovic When I installed theme demo menu don't workClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated May 11, 2022 at 7:48pm   3 Most recent comment from Ranko Despotovic:Thank you very much. It's all good now Bray Leiton I have problems with some apple devicesClosed   Rayden - Creative Portfolio Theme   Updated June 1, 2022 at 5:46pm   5 Most recent comment from Support Team:Hello, we have tested an all of our ios devices available, phones, tables , macs both chrome and safari but we could not reproduce the problem. The home page is a WebGL slider. WebGL is a bit of resou ... KARTHIK Help me to change the URL slug of portfolio itemsClosed   Updated May 4, 2022 at 7:20am   2 Most recent comment from Support Team:Hi, You can go to appearance -> theme options -> portfolio settings to change the custom slug. Just enter your own and after saving the changes go to Settings -> Permalinks and press 'Save'� ... Jay Video ResolutionClosed   Colega - Creative Portfolio Theme   Updated May 2, 2022 at 8:03am   13 Most recent comment from Support Team:Hi Jay,theta's the intended design effect. To remove it, try adding the following in customizer -> additional CSS#showcase-carousel-holder .move-caption {    clip-path: inset(0px 0px 0px 0px) ! ... Matthias Rommel ContactClosed   Newave - Wordpress Responsive One Page Parallax   Updated May 2, 2022 at 7:52am   3 Most recent comment from Support Team:Hello Mat,Let's clarify things a bit:the second demo:http://clapat.ro/themes/newave-wordpress1/does not have the contact form type you providedThis one has:http://clapat.ro/themes/newave-reloaded ... Matthias Rommel fontawesomeClosed   Newave - Wordpress Responsive One Page Parallax   Updated May 2, 2022 at 7:31am   2 Most recent comment from Support Team:Hello Matthias in general you can specify the fontawesome class for example 'fa fa-cog'https://fontawesome.com/v4/icon/cogand the complete list of icons:https://fontawesome.com/v4/icons/ Jay Audio on hero video?Closed   Colega - Creative Portfolio Theme   Updated April 28, 2022 at 8:20am   3 Most recent comment from Jay:Thanks for clarifying that. Kassem Language Switcher Menu HoverClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated April 26, 2022 at 6:24pm   5 Most recent comment from Kassem:problem fixed thank you so much for supporting. Matthias Rommel Full Screen Overlay SliderClosed   Newave - Wordpress Responsive One Page Parallax   Updated April 26, 2022 at 1:29pm   2 Most recent comment from Support Team:Hello Matthias,you can hide the arrows with#slider_left, #slider_right {    display: none;}in customizer -> additional CSS Matthias Rommel Menu and SLiderClosed   Newave - Wordpress Responsive One Page Parallax   Updated April 26, 2022 at 1:27pm   2 Most recent comment from Support Team:Hello Matthias,Do you intend to add a portfolio section in your one pager? That will sort out the problem with images in your slider.Regarding the menu items symmetry this can be fixed by setting the ... Yameen Yousuf DocumentationClosed   Rayden - Creative Portfolio Theme   Updated April 26, 2022 at 5:26am   2 Most recent comment from Support Team:Hello,they are listed here:http://clapat.ro/themes/rayden/documentation/creating-content.html#css-classesin the online documentation Kassem Full Translation of the WebsiteClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated April 14, 2022 at 5:51am   2 Most recent comment from Support Team:Hello,regarding the multilingual translation: our theme is providing a wpml-config.xml so the first choice is WPML.For a free solution we recommend Polylang (which understands also wpml config xml fil ... JUAN MANUELL GARCIAMANCINAS Header logo resizeClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated April 13, 2022 at 9:59am   7 Most recent comment from Support Team:1. So I adjusted the height of the logo to 80px in customizer -> additional CSShttps://prnt.sc/-TSOP_Wn64hU2. Added.title span, .stroked .title span{      display:none;}in customizer -> additional ... Kassem Fastening the page preloaderClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated April 11, 2022 at 12:53pm   7 Most recent comment from Kassem:thank you for the support you can close the ticket.