Public Tickets
Harman Sahni
theme brokenClosed
Niran - Creative Portfolio Theme
Updated December 17, 2022 at 6:43am
2
Most recent comment from Support Team:Hi, by looking at the screenshot I assume this is about the Harington HTML.Plz contact the author directly regarding the HTML template you bought.
https://themeforest.net/user/clapat
This support for ...
angel
Technical Support Adding VideosClosed
Maestro - Modern Portfolio Showcase WordPress Theme
Updated December 16, 2022 at 5:51am
2
Most recent comment from Support Team:Hello Angel,So the images are taking most of the time to load are two gifs with > 1.5 MB in sizehttps://prnt.sc/v2zwJq4wHMSOyou can install also a plugin such as W3 Total Cache to improve the speed o ...
Theo
Password Protected PageClosed
Humpton - Creative Portfolio Theme
Updated December 15, 2022 at 8:14pm
4
Most recent comment from Support Team:the two css code snippets i ve sent you are dealing first with desktop and second with mobile
javier
EXtremely slow load timesClosed
Squares - Interactive Design Agency Portfolio Wordpress
Updated December 15, 2022 at 4:24am
2
Most recent comment from Support Team:Hello Javier,So I ran your website to the browser's Network tab, the site takes a bit of time to load but what I noticed is that even though the images are not big in size they spend a lot of tim ...
andrea
Custom Theme TEXT colors and sizeClosed
Humpton - Creative Portfolio Theme
Updated December 14, 2022 at 6:13pm
2
Most recent comment from Support Team:Hello Andrea,Since your URL is not available ( I get a coming soon page ) I am using our live demo as examplefor a moving titlehttp://clapat-themes.com/wordpress/humpton/about/Right clicking on it and ...
Theo
Hero Caption SubtitleClosed
Humpton - Creative Portfolio Theme
Updated December 14, 2022 at 2:50pm
2
Most recent comment from Support Team:Hello Theo@media only screen and (max-width: 1466px) { .hero-title, #page-nav .next-hero-title { font-size: 11vw; line-height: 14vw; }}.he ...
Marcus
Browser window scaling issues using chromeClosed
Newave - Wordpress Responsive One Page Parallax
Updated December 14, 2022 at 5:41am
4
Most recent comment from Support Team:Hello Marcus,I think the difference is the background pattern image that you disabled with CSS and perhaps the image similarities in our demo (both b&w)
David
Responsive does not adjust to screen sizeClosed
Aruba - Minimal Ajax WordPress Portfolio Theme
Updated December 12, 2022 at 5:22pm
4
Most recent comment from Support Team:Hi,you are missing a dot (.) before vc_row plz check and try again.ot should be .vc_row
Deryan Monsalve
Gallery doesn't open image on clickClosed
Humpton - Creative Portfolio Theme
Updated December 12, 2022 at 3:44pm
9
Most recent comment from Deryan Monsalve:Yes! it's done... please close
Tim
Website super slowClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated December 12, 2022 at 9:41am
2
Most recent comment from Support Team:Hello Tim,
you can specify the video not to load before playing but this will affect your autoplay (see the Note below the attribute desc):
https://developer.mozilla.org/en-US/docs/Web/HTML/Element ...
Dino Ross
In Harington i cant set an autoplay video for parallax sectionClosed
Humpton - Creative Portfolio Theme
Updated December 5, 2022 at 5:35pm
2
Most recent comment from Support Team:Hello,Plz contact the author directly regarding the HTML template you bought.
https://themeforest.net/user/clapat
This support forum is dedicated only to WordPress themes and we lack the expertise to ...
Reno Looijmans
Menu widget supportClosed
Munio - Creative Portfolio Theme
Updated November 30, 2022 at 9:22am
6
Most recent comment from Support Team:Hi Reno,I don't think it would be that hard to transform those locations into widgetized areas, I think the challenge is to make the CSS adjustments to accommodate the widgets.
Hxii
How to hide next portfolio page on last portfolio bottom?Closed
Colega - Creative Portfolio Theme
Updated November 28, 2022 at 7:26am
2
Most recent comment from Support Team:Hi,Since you are using ajax (therefore you cannot use the element) the only solution I see is to modify the code so that the div project-nav will output the unique post id and in the last portfolio p ...
Lorenzo
Social Network Icons order and Magic Cursor with PolylangClosed
Humpton - Creative Portfolio Theme
Updated November 28, 2022 at 7:06am
19
Most recent comment from Support Team:Hi Lorenzo,if you want to change (reverse) the existing order just go to customizer -> additional CSS and change 'right' to 'left'https://prnt.sc/FiQGiMNriwFMAlways make sure you r ...
Mario
WebGL Slider as BlockClosed
Humpton - Creative Portfolio Theme
Updated November 28, 2022 at 6:48am
2
Most recent comment from Support Team:Hello MarioI appreciate your feedback on this. I will discuss it with our web designer. Not sure if it works in a different setup than fullscreen (this is the main reason is included as a header/page ...