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Public Tickets

hassan pages are not loadingClosed   Munio - Creative Portfolio Theme   Updated June 19, 2023 at 11:31am   2 Most recent comment from Support Team:Hello,Have you tried disabling ajax in customizer -> general settings? Belot Frédéric Le site BUG entièrementClosed   Wizzaro   Updated June 19, 2023 at 9:05am   13 Most recent comment from Support Team:Hi,we have smooth scrolling disabled on our site same as you. Plz clear your cache in admin (wp rocket) and browser cache before testing.  Fabrizio Script in <head> section pageClosed   Bauman   Updated June 17, 2023 at 5:27pm   2 Most recent comment from Support Team:Hello Fabrizio,you can follow the example in /include/scripts-config.phpto enqueue any scripthttps://prnt.sc/BCHsZbRY_BnVif you want a certain page you can enqueue it conditionally using is_page func ... Tabish Shakil High ColumnsClosed   Humpton - Creative Portfolio Theme   Updated June 17, 2023 at 5:21pm   2 Most recent comment from Support Team:Hi Tabish,If you can provide wp admin access we can import demo data free of charge. This will give you a snapshot of our live demo you can start customizing from.I think have the demo data installed ... Michelangelo Page loader DisappearsClosed   Humpton - Creative Portfolio Theme   Updated June 14, 2023 at 9:41am   13 Most recent comment from Support Team:Hello Michelangelo,first and foremost we change the preload attribute for the self hosted video shortcode that you have here, at the very beginning:https://vert-project.com/?page_id=2https://prnt.sc/ ... Nonihal slider image not properly set pls share docmentation to set every image properlyClosed   Rayden - Creative Portfolio Theme   Updated June 10, 2023 at 2:30pm   2 Most recent comment from Support Team:Hi there, sorry, what exactly is the problem, can you send us more details? adamrius Bug layout on PhoneClosed   Humpton - Creative Portfolio Theme   Updated June 9, 2023 at 3:57pm   4 Most recent comment from adamrius:Work, Thanks Alex Hover images from team page not working.Closed   Humpton - Creative Portfolio Theme   Updated June 9, 2023 at 1:13pm   2 Most recent comment from Support Team:Hi Alex,can you turn the animation off from the team members list?https://prnt.sc/pLo1LxpPJdIRthere is a certain attribute that you can set once the Team members widget is selected Alex How to remove rotate add from Iphone 11 Pro resolution when phone is horizontally?Closed   Harington - Creative Portfolio Theme   Updated June 9, 2023 at 12:59pm   3 Most recent comment from Alex:Thank you. It works ;)  Yiğit Söylemez Elemantor DashboardClosed   Harington - Creative Portfolio Theme   Updated June 9, 2023 at 8:31am   2 Most recent comment from Support Team:Hello, Editing the theme is fairly easy: you have the portfolio items and normal pages with options and content. The most important portfolio options are the hero image and captions (title and subtit ... shahada Need to a background image on the top of the homepageClosed   Harington - Creative Portfolio Theme   Updated June 7, 2023 at 8:32am   2 Most recent comment from Support Team:Hello, you can disable the hero section entirely (in page options and in customizer -> general settings) and then you can add a full width cover image at the beginning of the page content.If you are u ... Haidar showcase sliderClosed   Harington - Creative Portfolio Theme   Updated June 7, 2023 at 8:17am   2 Most recent comment from Support Team:Hello, the showcase slider is the only portfolio page template that does not support videos because it is built on top of a WebGL canvas Charles Kinney Do I need to get elementor to work the site?Closed   Humpton - Creative Portfolio Theme   Updated June 6, 2023 at 10:37am   2 Most recent comment from Support Team:Hello Charles,the free version of Elementor is available in admin -> pluginsWe can install and configure the Elementor demo data free of charge if you provide wp admin access in a private comment Mubbsher Abbas The theme is not normalClosed   Munio - Creative Portfolio Theme   Updated June 5, 2023 at 5:42pm   6 Most recent comment from Support Team:Hi, so you actually did a good job. One extra step is to replace the hero images for ALL portfolio items with images coming from your media library. Some browsers will block the images coming from a d ... Tim Landing Page EditClosed   Harington - Creative Portfolio Theme   Updated June 5, 2023 at 5:14pm   18 Most recent comment from Support Team:Hello, 1. we restored the About Us pagehttps://moso-cff952.ingress-erytho.ewp.live/about-2/ 2. you can go to customizer -> portfolio settings to change the custom slug 'harington_portfolio'. ...