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Public Tickets

mohanad RefundClosed   Rayden - Creative Portfolio Theme   Updated December 19, 2021 at 2:51pm   2 Most recent comment from Support Team:Hello there, can you provide wp admin access in a private comment so we can have a look? Ab Nasim Slider and 404 issueClosed   Niran - Creative Portfolio Theme   Updated December 14, 2021 at 6:58am   5 Most recent comment from Support Team:Hello,- portfolio slug: You can go to customizer -> portfolio settings to change the custom slug 'niran_portfolio'. Just enter your own and after saving the changes go to Settings -> Permal ... Raf This theme is not working on firefox! Its just black screen. How to fix it?Closed   Maestro - Modern Portfolio Showcase WordPress Theme   Updated December 13, 2021 at 9:48am   12 Most recent comment from Support Team:Responded to your other tickets. Damian Bestley Portfolio page is blackClosed   Maestro - Modern Portfolio Showcase WordPress Theme   Updated December 13, 2021 at 9:48am   3 Most recent comment from Support Team:Can you send us wp admin access in a private comment? wp admin login url, admin username and password Maros Map and our clients pc/mobile versionClosed   Rayden - Creative Portfolio Theme   Updated December 7, 2021 at 9:41am   2 Most recent comment from Support Team:Hello,We will respond to your ticket to day - but we are using the private ticket for communication since you provided there admin access credentials. Emmanuel DAURES Bauman - wordpress - video autoplayClosed   Bauman   Updated December 6, 2021 at 7:25am   2 Most recent comment from Support Team:Hello EmmanuelIt requires a bit of a custom work to do that. But if you can send wp admin access with full rights using Appearance -> Editor we can help you with this, we just ask to rate our theme ... Hafez Rastnawi Item Purchase Code not valideClosed   Antro - Creative Portfolio Theme   Updated December 4, 2021 at 6:53pm   9 Most recent comment from Support Team:Hello,Yes, so I had a look and you did well, except I had to replace the hero images for the last two portfolio items so that the webgl showcase would work.http://demo.lusso.sourizzle.com/showcase-web ... Patrick Brandl theme not workingClosed   Rayden - Creative Portfolio Theme   Updated December 4, 2021 at 6:24pm   6 Most recent comment from Support Team:Hello PatrickSo first of all for some reason the portfolio items were not imported. Second, I changed all hero images after import with images coming from your media library (otherwise browser will ... naiara galdos duplicateClosed   Colega - Creative Portfolio Theme   Updated December 1, 2021 at 3:20pm   4 Most recent comment from Support Team:Hi,You can use a plugin for that.for example:https://wordpress.org/plugins/duplicate-post-page-menu-custom-post-type/orhttps://wordpress.org/plugins/post-duplicator/ Olori Lolade Siyonbola Homepage no imagesClosed   Rayden - Creative Portfolio Theme   Updated November 30, 2021 at 10:46am   6 Most recent comment from Support Team:I've replaced several hero images, plz checkTry keeping the hero images same size (height vs width) to avoid stretching Emmanuel DAURES Bauman - wordpress - show filtersClosed   Bauman   Updated November 27, 2021 at 12:01am   3 Most recent comment from Emmanuel DAURES:Hello, thank you for your answer.I expected it to be the case to be honest, it was a shot in the dark Take care & have a good week-endyou can close this ticket now Micha Karmann Plugin & widgetsClosed   Bauman   Updated November 23, 2021 at 7:23am   8 Most recent comment from Micha Karmann:.. as Mrs. Turner said: You're simply the best ;-)THANK YOU.Best, Micha Jamal Refund - BaumanClosed   Bauman   Updated November 23, 2021 at 5:50am   5 Most recent comment from Support Team:Thank you you for your very kind words regarding our theme and our effort in general to help you. We approved your refund request. lorenzo problem with page after install demoClosed   Holver - Minimal Portfolio WordPress Theme   Updated November 17, 2021 at 6:37am   4 Most recent comment from lorenzo:in Your the e demo see the captha.all page not length correct.It is ok only home and news page.ThanksLorenzo Christian Ludvigsen Additional options for mobileClosed   Munio - Creative Portfolio Theme   Updated November 16, 2021 at 4:11pm   4 Most recent comment from Support Team:Hi,  we appreciate your active feedback - Christian's as well. As a fact you cannot totally eliminate the cropping of a fullscreen image/video due to current viewport size. Even if you have dif ...