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Public Tickets

Ryan Repeating the affect you have on your demo siteClosed   Wizzaro   Updated January 13, 2023 at 7:02pm   8 Most recent comment from Ryan:You and your team rock. Thank you so much and I hope you have an amazing 2023! Aras Posts images wrong dimensionsClosed   Humpton - Creative Portfolio Theme   Updated January 11, 2023 at 1:41pm   9 Most recent comment from Aras:Thank you for the solution! :) Sylvain Speed score is very bad on pagespeedClosed   Ernest - Creative Portfolio Theme   Updated January 7, 2023 at 6:42pm   2 Most recent comment from Support Team:Hello SylvainI would not use the Google SPeed as a good indicator since it also reports WordPress files. The theme as you know runs and it is implemented on the WordPress platform. Much more useful is ... Constantinos Chinopoulos Aruba CSSClosed   Aruba - Minimal Ajax WordPress Portfolio Theme   Updated January 7, 2023 at 6:24pm   2 Most recent comment from Support Team:Hello Constantinos,Sorry about that, plz add in customizer -> additional CSS.clapat-button.outline {    background-color: transparent;    border: solid 3px #000;    color: #000;}.clapat-button.o ... Kyle Slider background not changing until second tapClosed   Updated January 10, 2023 at 12:55pm   3 Most recent comment from Support Team:Hello Kyle,as I discussed with our web designer, changing the slider image occurs on hover (design feature) and the equivalent on mobile for hover is the tap. That's why this behavior. To chang ... parvesh Content Copy Paste ProblemClosed   Humpton - Creative Portfolio Theme   Updated December 29, 2022 at 4:39pm   9 Most recent comment from Support Team:Hello, as I mentioned we need to completely take out the smooth scroll library (not recommended). if this is a must for you we are prepared to give you a refund, not a problem, just let us know. cagri menu hover textClosed   Humpton - Creative Portfolio Theme   Updated December 28, 2022 at 7:07am   2 Most recent comment from Support Team:Hi,Where is it the menu text can you send us maybe a screenshot? I cannot find it in your website:https://prnt.sc/-Fj2O9ysnpbh cagri Transition effect problemClosed   Humpton - Creative Portfolio Theme   Updated December 28, 2022 at 7:04am   2 Most recent comment from Support Team:Hello,the transition effects between portfolio grid (thumbnails) to portfolio page can be set in portfolio pages options (Portfolio Templates tab) - Thumbnail to Fullscreen animation:https://prnt.sc/0 ... suphapong js dose not work with nuxt.jsClosed   Niran - Creative Portfolio Theme   Updated December 26, 2022 at 7:12am   2 Most recent comment from Support Team:Hi there,Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the expertise ... Theo Hero Settings dont saveClosed   Humpton - Creative Portfolio Theme   Updated December 21, 2022 at 8:35am   9 Most recent comment from Support Team:Hi, seems to be working now, can you try? Make sure you hard refresh the page (Ctrl+F5) in admin so you can avoid any cached content.https://prnt.sc/85pcjZWa5ay9 Ravikant Feature MissingClosed   Humpton - Creative Portfolio Theme   Updated December 20, 2022 at 3:01pm   9 Most recent comment from Support Team:OK, sounds good Sylvain Add images limit to the Showcase SliderClosed   Ernest - Creative Portfolio Theme   Updated December 19, 2022 at 5:35am   2 Most recent comment from Support Team:Hello Sylvain,I'm thinking that you can use a portfolio category in the Showcase slider and then specify the category slug in the Portfolio category filter (showcase slider options). Let us know ... Theo Problem with uploading hero imagesClosed   Humpton - Creative Portfolio Theme   Updated December 19, 2022 at 5:24am   2 Most recent comment from Support Team:Hello,if you can provide wp admin access in a private comment?  also the name of the portfolio item / page having this problem with the hero image link together with the name of the image from media ... Jen Where are fonts?Closed   Munio - Creative Portfolio Theme   Updated December 19, 2022 at 5:14am   4 Most recent comment from Support Team:Hi Jen, if you can provide wp admin access in a private comment I can show you how (using the installed Easy Google Fonts). Just a few steps required. gwendal cavelier Can't update the porfolio pagesClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated December 19, 2022 at 4:06am   2 Most recent comment from Support Team:That's great you managed to solve the problem by yourself. One of the best ways to detect the source of the problem is to inspect the browser console for error messages.