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Public Tickets

Ricardo Project NavClosed   Satelite WordPress Theme   Updated October 4, 2021 at 3:12pm   14 Most recent comment from Ricardo:It looks great! I really appreciate all your helpThank you  Maros How to change URL and how to fix wallpaper bugClosed   Rayden - Creative Portfolio Theme   Updated September 29, 2021 at 1:43pm   5 Most recent comment from Maros:Good to know, so I take it as a no. Thank you very much for your replies. Ben Sammer Showcase Portfolio Main Pictures are not showingClosed   Canela - Creative Portfolio Theme   Updated September 27, 2021 at 3:52pm   2 Most recent comment from Support Team:Hello Ben If you import demo data, try replacing hero demo images for ALL portfolio items with images coming from your domain/media library, on some sites the webgl will complain about images coming ... Maros Black Fullscreen Slider menu and Magic Cursor not working in Rayden modules (carousel, text link, button,...)Closed   Rayden - Creative Portfolio Theme   Updated September 22, 2021 at 1:07pm   5 Most recent comment from Maros:Thank you very much :-) Mulla Joseph Demo themeClosed   Newave - Wordpress Responsive One Page Parallax   Updated September 15, 2021 at 2:19pm   4 Most recent comment from Support Team:Hello,So, because you have php 8+ installed I had to modify line 1674 from shortcodes.php (we will also release an update for this).Another thing is that i set the Main Menu in Appearance -> Menu and ... Alex Silvester Default ColoursClosed   Rayden - Creative Portfolio Theme   Updated September 13, 2021 at 6:26am   2 Most recent comment from Support Team:Hello Alex,try.portfolio .item:first-child .item-title::after {    color: #FF1B0B;}change the hex color and add the code to customizer -> additional CSSContact page:if it's about this message ... Karel Bittner Demo Instalation ErrorClosed   Rayden - Creative Portfolio Theme   Updated September 10, 2021 at 12:43am   9 Most recent comment from Karel Bittner:Hello,thank you so much for your help. this was really very helpful. The template now looks very useful and the demo will save me a lot of time and work. Thank you for your time. Karel Pavel Budzko Edit Button LinkClosed   Antro - Creative Portfolio Theme   Updated September 9, 2021 at 5:30pm   9 Most recent comment from Pavel Budzko:Hi, thanks for the answer, but already last night everything UNEXPECTEDLY began to work as it should, I did not change anything in the .js file, I just left everything as it is (the primary color had ... Alex Silvester Bottom of page linksClosed   Rayden - Creative Portfolio Theme   Updated September 9, 2021 at 3:18pm   2 Most recent comment from Support Team:Hello Alex,That's part of the bottom navigation page section that can be changed or disabled in page options:https://prnt.sc/1rmj7v7 Doca Random view Carousel TemplateClosed   Satelite WordPress Theme   Updated September 8, 2021 at 8:13am   2 Most recent comment from Support Team:Hello,same thing except you need to open carousel-page.php and modify lines 45-50 to$satelite_args = array(     'post_type' => 'satelite_portfolio',     'paged' => ... Leon Grüner Passwort protected siteClosed   Antro - Creative Portfolio Theme   Updated September 8, 2021 at 8:00am   10 Most recent comment from Support Team:Hello Leon,ok I want to make a few things clear so you can make the right decision:- yes, the portfolio templates (creative grid, vertical list) are NOT password protected, however we allow password p ... Doca Maps API does not show map locationClosed   Satelite WordPress Theme   Updated September 6, 2021 at 5:17pm   2 Most recent comment from Support Team:Hello You have two errors when I open the browser console:Geocoding Service: This API project is not authorized to use this API.  For more information on authentication and Google Maps JavaScript API ... Aquaranth Liquify Slider Text scrolls awayClosed   Rayden - Creative Portfolio Theme   Updated September 6, 2021 at 3:21pm   2 Most recent comment from Support Team:Hi,we studied the problem and we try to reproduce the problem however, on our mobile devices, both on our demo site and your site the only problem we noticed is that if you scroll too fast you get ind ... Iain Response time - customer supportClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated September 4, 2021 at 5:54pm   2 Most recent comment from Support Team:Hello,Usually the response time is up to 48 hours (and we try our best to cover weekends as well) however I escalated your ticket to our web designer since I felt he can provide a better solution. I ... Rafael Inserting short codesClosed   Bario - Showcase Portfolio WordPress Theme   Updated August 30, 2021 at 8:55am   2 Most recent comment from Support Team:Hi Rafael,Your HTML includes also PHP code which is not being executed. You cannot use php or javascript code in the HTML.