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Public Tickets

Paolo Portfolio templateClosed   Humpton - Creative Portfolio Theme   Updated April 5, 2023 at 9:30am   2 Most recent comment from Support Team:Hello Paolomy answers inline, bolded:1)I would like to know how to edit a page which is based on the Portfolio Template so that also the content is editable with elementor. I need to have a homepage w ... Mathis Corrupted BlocClosed   Harington - Creative Portfolio Theme   Updated April 4, 2023 at 5:32pm   2 Most recent comment from Support Team:Hi Mathis if you can provide wp admin access in a private comment so we can have a look. Egemen Hosted Video EmbedClosed   Harington - Creative Portfolio Theme   Updated April 4, 2023 at 2:54am   2 Most recent comment from Support Team:You should provide direct links to videos (.mp4 and .webm) for example you could store them in your media library or on a CDNif you still have difficulties plz provide wp admin access and give us more ... Brent Showcase not loading properlyClosed   Humpton - Creative Portfolio Theme   Updated April 3, 2023 at 4:02pm   5 Most recent comment from Brent:Thank you - very impressed by your rapid and effective support!Problem is fixed! Angela Portfolio disappearedClosed   Humpton - Creative Portfolio Theme   Updated April 3, 2023 at 5:05am   4 Most recent comment from Support Team:Hi Angela, you should not worry about that. That tab in case of portfolio items is a placeholder. What matters is actually the second tab in Page editing:https://prnt.sc/zhoqmwwuh7ix Luciana The template as an errorClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated April 2, 2023 at 3:09pm   2 Most recent comment from Support Team:Hi Luciana,Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the experti ... Raphael Withnell Remove clic in carrousselClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated March 30, 2023 at 3:24pm   2 Most recent comment from Support Team:Hi Raphael,Try adding#showcase-carousel-slider .outer .title {    pointer-events: none;    cursor: default;}in customizer -> additional CSS Adam Change pictures in the text hover effectClosed   Harington - Creative Portfolio Theme   Updated March 30, 2023 at 3:01pm   6 Most recent comment from Support Team:Hi Adam.when you go an edit the page try editing the block as HTML:https://prnt.sc/jNG6APvvsPv_then you will see a span with class has-hover-image and data-img as attribute, these are the two element ... Cauã Page TransitionClosed   Maestro - Modern Portfolio Showcase WordPress Theme   Updated March 29, 2023 at 5:04am   2 Most recent comment from Support Team:Hi there,Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the expertise ... Chris Auto-play video on mobileClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated March 29, 2023 at 4:51pm   2 Most recent comment from Chris:disregard, i saw your response to a similar question.... mobile will open up a new player and overlap your design. thanks Piotr Native android dark theme problemClosed   Humpton - Creative Portfolio Theme   Updated March 27, 2023 at 10:16am   5 Most recent comment from Piotr:awesome, thank you! yahya salo Social Media IconsClosed   Humpton - Creative Portfolio Theme   Updated March 27, 2023 at 9:09am   2 Most recent comment from Support Team:Hi there,1. tiktok: if you can send us wp admin access in a private comment?2. that is a custom change request we can do it for a fee or we can guide you on what and where to change if you want to try ... George Sotiroulis Help! Portfolio Covers doesn't appear in MAIN SLIDER!Closed   Ernest - Creative Portfolio Theme   Updated March 27, 2023 at 7:54am   4 Most recent comment from Support Team:Hi George ,I changed the hero images for ALL portfolio items, as advised. Now you can see the images in the Showcase slider:https://skeen.design/?page_id=2247 Rudy Parallax and pin textClosed   Humpton - Creative Portfolio Theme   Updated March 24, 2023 at 11:00am   2 Most recent comment from Support Team:Hello Rudy,are you using Gutenberg or Elementor? So I can send you screenshots. Both texts are available in block/widgets options Teruaki YANO The screen will turn black when I press the browser back after moving to each page from the menu button.Closed   Colega - Creative Portfolio Theme   Updated March 22, 2023 at 3:29pm   13 Most recent comment from Support Team:Thank you will do Teru! Yes, let's pray for peace in these troubled times.