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Public Tickets

Olaide Demo is not installedClosed   Humpton - Creative Portfolio Theme   Updated November 5, 2022 at 2:40pm   2 Most recent comment from Support Team:Hi there,As usual we are asking for wp admin access in a private comment if possible to verify the content installed. Also, if you import demo data, try replacing hero demo images for ALL portfolio ... Deryan Monsalve Impossible to create a popup with elementorClosed   Humpton - Creative Portfolio Theme   Updated November 1, 2022 at 6:14pm   3 Most recent comment from Support Team:Sorry, but it looks like the popup Elementor template is using the single blog post page template to display it (single.php). And this template is using the_content() function to display the contentht ... Deryan Monsalve Sticky column in elementorClosed   Humpton - Creative Portfolio Theme   Updated November 1, 2022 at 1:29pm   6 Most recent comment from Deryan Monsalve:Great! it's done.Thanks Aras Elementor edit, scroll interferenceClosed   Humpton - Creative Portfolio Theme   Updated November 1, 2022 at 10:21am   4 Most recent comment from Aras:Thank you, solved! Bayram Sener Theme Bugs in frontendClosed   Satelite WordPress Theme   Updated October 31, 2022 at 7:58pm   12 Most recent comment from Support Team:Hello, thank you for sharing all the information.Yes, some of the elements may not be compatible with ajax page transitions, adding the page as custom menu links is ensuing the page is loading normall ... NowMemories Shop not in full widthClosed   Rayden - Creative Portfolio Theme   Updated October 29, 2022 at 5:20am   3 Most recent comment from Support Team:OK Aras Landingpage not loadingClosed   Humpton - Creative Portfolio Theme   Updated October 28, 2022 at 9:51am   6 Most recent comment from Aras:It works perfectly after reinstalling and changing all images on the web. Bernardo Show or not all projectsClosed   Humpton - Creative Portfolio Theme   Updated October 27, 2022 at 2:10pm   3 Most recent comment from Bernardo:Great!It Works! Thanks! Tim Video Header darkClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated October 26, 2022 at 7:35am   4 Most recent comment from Support Team:Hi,We have created a black gradient from bottom over the video and images in  main slider and hero images for better readability of the footer content. You can simply disable it by adding this style ... Stephen editing hedingClosed   Humpton - Creative Portfolio Theme   Updated October 25, 2022 at 4:50pm   13 Most recent comment from Support Team:Hello Stephen,For Humpton plz look in/js/scripts.js an /core/js/common.js for scroll triggers and the dom elements they are attached to, for example:https://prnt.sc/MvgzeE_hGUjDthis will create a scro ... Olly Content doesn't loadClosed   Colega - Creative Portfolio Theme   Updated October 25, 2022 at 5:21am   2 Most recent comment from Support Team:Hi there, have you tried disabling the ajax page transitions in customizer -> general settings? Raphael Withnell Preloader and cursorClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated October 24, 2022 at 9:39am   2 Most recent comment from Support Team:Hello Raphael,Yes, you can change the structure of the preloader in header.php lines 15 to 26 https://prnt.sc/CZJI4RDmsRBwof course, 'percentage' and 'trackbar' have animations as ... ABDUL SAMEE The hamburger menu doesn't appear on mobile when viewing a projectClosed   Satelite WordPress Theme   Updated October 19, 2022 at 3:35am   2 Most recent comment from Support Team:Hello Abdul,Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the expert ... Lorenzo Decentered preloader text on iOSClosed   Humpton - Creative Portfolio Theme   Updated October 18, 2022 at 1:14pm   6 Most recent comment from Support Team:Dear Lorenzo,this cSS@media only screen and (max-width: 479px){   .preloader-intro {        font-size: 10vw;        line-height: 14vw;        height: 14vw;    }}should work well on bot ... Lorenzo Bug with switching post on iOSClosed   Humpton - Creative Portfolio Theme   Updated October 18, 2022 at 9:47am   7 Most recent comment from Lorenzo:It would be worse, as it is a big buggy on iOS with the URL bar...Maybe you could improve the experience by taking the acceleration of the scroll into account. (for smooth scroll on mobile only)It wo ...