Public Tickets
Mayk
Portfolio Grid (Landing + Metro) brokenClosed
Antro - Creative Portfolio Theme
Updated July 18, 2022 at 8:46am
4
Most recent comment from Support Team:Ok, so this is related with the HTML version.Plz contact the author directly regarding the HTML template you bought.
https://themeforest.net/user/clapat
This support forum is dedicated only to WordPr ...
Luthful
Installing the themeClosed
Colega - Creative Portfolio Theme
Updated July 14, 2022 at 6:54am
4
Most recent comment from Support Team:Not a problem at all, of you need help with demo data install just let us know.
Onur
video backgroundClosed
Canela - Creative Portfolio Theme
Updated July 7, 2022 at 5:04am
4
Most recent comment from Support Team:Hi thereif it's about the home page liquify slider:http://clapat.ro/themes/canela-wordpress/the theme does not have video background support for slides because the slider is built with WebGL. We ...
Mathias
View on smartphonesClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated July 5, 2022 at 11:53am
13
Most recent comment from Mathias:Thank you very much for your quick help and kind support. Highly recommended!All the best, Clapat Support!
Yameen Yousuf
Theme ERRORClosed
Rayden - Creative Portfolio Theme
Updated July 4, 2022 at 7:11am
7
Most recent comment from Support Team:The first section is white section with change header color CSS class so the slight autoscroll of the hero header will cause the change of color of the logo/headeryou can disable hero autoscroll in cu ...
Yameen Yousuf
Custom CSS is not workingClosed
Rayden - Creative Portfolio Theme
Updated July 4, 2022 at 6:58am
3
Most recent comment from Support Team:Hello,Thanks for sharing
Onur
e-commerceClosed
Canela - Creative Portfolio Theme
Updated July 4, 2022 at 6:58am
2
Most recent comment from Support Team:Hello,We have not tested or integrated Canela with woocommerce, you may need to make some CSS adjustments to match the look-and-feel of the theme.Another thing that you can do is to add the shop page ...
Onur
Showcase sliderClosed
Colega - Creative Portfolio Theme
Updated July 1, 2022 at 5:46pm
9
Most recent comment from Support Team:Hello any reasons you want to keep ajax page transitions disabled?https://prnt.sc/UkXKVLWgsiTiI enabled them for now
Yameen Yousuf
creating a custom linkClosed
Rayden - Creative Portfolio Theme
Updated June 29, 2022 at 2:24pm
7
Most recent comment from Support Team:ok, sounds good
4tsuporte
Error certificados sslClosed
Newave - Wordpress Responsive One Page Parallax
Updated June 26, 2022 at 8:28am
2
Most recent comment from Support Team:Hi there,if you can give us more details, what happens exactly, your site does not work on SSL?I get a 404 error when you trying to access the related URLhttps://cooperjpa.com/jacarepagua
Caroline
Create text code for portfolio itemsClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated June 24, 2022 at 1:37pm
2
Most recent comment from Support Team:Hello Caroline,from your screenshot I assume that you have successfully imported demo data and the only thing left now is to enable the Gutenberg editorif you can provide wp admin access in a private ...
Richard
2 lines / ShowcaseClosed
California - A theme for Creatives
Updated June 22, 2022 at 4:43am
2
Most recent comment from Support Team:Hello Richard,in the showcase slider we display the showcase title:https://prnt.sc/LsTz0ipxuerKin the portfolio page we display the hero caption (html content) configurable in the portfolio item optio ...
Richard
"About" Page - Video HeaderClosed
California - A theme for Creatives
Updated June 22, 2022 at 4:30am
11
Most recent comment from Support Team:Hello Richard,yes, custom CSS:.clapat-counter .number { color: #000;}.clapat-counter .subject { color: #999;}change the hex color code and add the code to customizer -> additional CSS
Luan
I made a wrong purchaseClosed
Bauman
Updated June 20, 2022 at 9:49am
2
Most recent comment from Support Team:Hi there,You can submit a refund request for the HTML template and then buy the WordPress version immediately after.https://themeforest.net/item/bauman-creative-portfolio-theme/25459699We will approv ...
Kyle
Broken Theme?Closed
Updated June 13, 2022 at 9:00am
13
Most recent comment from Support Team:Hi Kyle,Sorry to hear about and plz accept my condolences.Grenada Container has some attributes that can be set in the right side panel and can help with individual background color and paddings:https ...