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Public Tickets

Kassem Contact Satellite location is not responding to my changesClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated March 14, 2022 at 5:38pm   2 Most recent comment from Support Team:Hi there,if you can send us the contact page URL containing the map see if there are any error messages in the browser console. Anthony Lemay Splash - VideoClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated March 11, 2022 at 2:20am   10 Most recent comment from Anthony Lemay:It worked. Actually i just deleted: } #main-page-content.project-page {           margin-bottom: 0 !important;  }And it was fine. Cheers VISHNU JOORY Back to homeClosed   Maestro - Modern Portfolio Showcase WordPress Theme   Updated March 10, 2022 at 3:16pm   2 Most recent comment from Support Team:Hello,First, make sure that you are running version 1.2 of the themeIf you do, plz try the refresh the cache in Safari.Finally, if it still does not work:try adding in FirstLoad() function, /js/script ... Pieter Hoppenbrouwers Spacing between image and captionClosed   Antro - Creative Portfolio Theme   Updated March 9, 2022 at 2:38am   3 Most recent comment from Support Team:Hi,try adding in customizer -> additional CSS.full figure {    height: auto !important;} veronica portfolio categorie filterClosed   Antro - Creative Portfolio Theme   Updated March 4, 2022 at 4:56pm   15 Most recent comment from Support Team:Sounds good! Markus Full Screen VideoClosed   Rayden - Creative Portfolio Theme   Updated March 4, 2022 at 1:34pm   25 Most recent comment from Support Team:Ok Markus, thank you for your payment! UX Agency Rayden - Worpress Update IssueClosed   Rayden - Creative Portfolio Theme   Updated February 24, 2022 at 1:14pm   2 Most recent comment from Support Team:Hello,1. Our demo runs on latest WordPress (5.9.1) therefore we really don't know what the problem was on your site - can you give us more details?2. There are third party plugins that are not co ... Alex Showcase slider not scaling images correctlyClosed   Rayden - Creative Portfolio Theme   Updated February 23, 2022 at 5:56pm   3 Most recent comment from Support Team:Hello Alex,that's great! as a general guideline try keeping the images in the showcase slider same size (aspect ratio) to avoid stretching by the WebGL canvas. Vlad home screen hervinClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated February 22, 2022 at 5:01pm   3 Most recent comment from Support Team:Hello Vlad1. the showcase slider is designed and has wired in all the js and css for that - not other content just the slides. Each slide/portfolio item has a hero title and subtitle for example Your ... Vlad Theme HarvinClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated February 21, 2022 at 5:30pm   5 Most recent comment from Vlad:Okay, thank you. Vlad Light Box HervinClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated February 19, 2022 at 1:26am   2 Most recent comment from Support Team:Hi Vlad,I understand, however Hervin does not support pop up videos, only pop up images. You can use a plugin, however it may not support ajax page transitions (customizer -> general settings -> enab ... Martin Slow PerformanceClosed   Pegasus -Showcase Portfolio WordPress Theme   Updated February 18, 2022 at 9:06pm   2 Most recent comment from Support Team:Hello Martin,So for the home page on a hard refresh I get on a 1.4Mb size 3.43 s loadhttps://prnt.sc/CdTRWtegTSwtI can't really explain since images have a pretty good optimization.the most time ... Manuel Liquify SliderClosed   Rayden - Creative Portfolio Theme   Updated February 14, 2022 at 7:31pm   2 Most recent comment from Support Team:Hello Manuel under admin -> portfolio you go and edit the portfolio item then in portfolio item options you will find portfolio item hero image, hero title & subtitle https://prnt.sc/26vs904 just chan ... Catherine Birkelo Changing Background ColorClosed   Munio - Creative Portfolio Theme   Updated February 14, 2022 at 4:36pm   2 Most recent comment from Support Team:Hello Catherine,We can only provide support for the WordPress theme, for the HTML theme you can contact the author directly.So let me get back to your questions:the theme comes with two background fla ... Ruben import errors plugin errorsClosed   Rayden - Creative Portfolio Theme   Updated February 13, 2022 at 2:48pm   2 Most recent comment from Support Team:Hi Ruben,if you can provide wp admin access in a private comment so we can have a look?