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Public Tickets

Steve Dunn Mobile footer text alignmentClosed   Colega - Creative Portfolio Theme   Updated February 1, 2021 at 9:48am   2 Most recent comment from Support Team:Hello,looks centered to me, https://prnt.sc/xyrfdshttps://prnt.sc/xyrgvnwhat's the device you are testing on? Steve Dunn Text link copy disappears on browser resizeClosed   Colega - Creative Portfolio Theme   Updated January 27, 2021 at 3:56pm   3 Most recent comment from Steve Dunn:Super. Works perfectly. Thanks! Marija Petrov Videos not showing on iphonesClosed   Munio - Creative Portfolio Theme   Updated January 26, 2021 at 2:45pm   4 Most recent comment from Support Team:Hello Marija,It is not recommended, as a general practice, having videos autoplaying on mobile (and taking in consideration different data mobile plans and different networks streaming speeds). Also, ... Shotaro Nishimura problem witu Safari for IphoneClosed   Canela - Creative Portfolio Theme   Updated January 26, 2021 at 2:24pm   8 Most recent comment from Support Team:Ok Shotaro, if there is anything else, plz open a new ticket Elodie two languages in the websiteClosed   Bauman   Updated January 25, 2021 at 2:57pm   8 Most recent comment from Support Team:Actually, you need to scroll down a bithttps://prnt.sc/xlzapc Peter Kistner Issues with FirefoxClosed   Newave - Wordpress Responsive One Page Parallax   Updated January 25, 2021 at 6:47am   16 Most recent comment from Support Team:Ok Peter, glad to hear that! jburana Video background sliderClosed   Bauman   Updated January 25, 2021 at 6:26am   2 Most recent comment from Support Team:Hello,I assume this is a matter of displaying the video in the current viewport while keeping the original aspect ratio This article explains the process for images but i can apply for videos as well ... DMITRY PANIN portfolio section of several worksClosed   Colega - Creative Portfolio Theme   Updated January 22, 2021 at 5:23pm   2 Most recent comment from Support Team:Hello DMITRYWe don't have such a shortcode unfortunately however we have specific page template Portfolio Mixed where you can add content before or after the portfolio grid. Kara S Eid Portfolio image not populating on home pageClosed   Canela - Creative Portfolio Theme   Updated January 18, 2021 at 7:24pm   6 Most recent comment from Support Team:ok, looking good Andreas Gebhardt Video Pop UpClosed   Soho - The Ultimate Portfolio WordPress Theme   Updated January 18, 2021 at 11:40am   5 Most recent comment from Support Team:Also, we have just released version 1.5 with a fix for this issue. Plz redownload the theme from envato and do upgrade. Hard refresh the page (Ctrl+F5) when testing.  You can remove the theme in the ... Shane Shirley How to replace video in header with an image for mobileClosed   Newave - Wordpress Responsive One Page Parallax   Updated January 15, 2021 at 5:43pm   51 Most recent comment from Support Team:I think justt specifying the video ID as it is now will sufficehttps://developers.google.com/youtube/player_parameters Céline Page "We are Newave"Closed   Newave - Wordpress Responsive One Page Parallax   Updated January 13, 2021 at 9:47am   11 Most recent comment from Céline:Perfect, this is working.Thank you very much ! Ryan Can't change text color of Primary Tittle on Hover box widgetClosed   Berger - WordPress Creative Agency Portfolio Theme   Updated January 13, 2021 at 9:09am   2 Most recent comment from Support Team:We replied to your other ticket. Closing this one. Kevin Yang How to Make Footer Area BiggerClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated January 13, 2021 at 8:54am   4 Most recent comment from Support Team:Hello Kevin,try adding.copyright {    height: 50px;}in customizer -> additional CSS Davide e1d65ebd-f44e-43b0-815a-854917d1a103Closed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated January 13, 2021 at 8:40am   2 Most recent comment from Support Team:Hello Davide,try adding.light-content a {    color: #fff;}in customizer -> additional CSS