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Public Tickets

bruno muniz UTF-8Closed   Satelite WordPress Theme   Updated January 10, 2022 at 4:48pm   6 Most recent comment from Support Team:Hello Bruno,Not sure if you are aware of this feature but when you hover in between the portfolio grid thumbnails you will see a Hold cursor, https://prnt.sc/26c54hhclicking will open the portfolio f ... Jamal Getting started with AntroClosed   Antro - Creative Portfolio Theme   Updated January 7, 2022 at 5:55am   2 Most recent comment from Support Team:Hi Jamal, If you can provide wp admin access in a private comment we can import demo data free of charge. This will give you a snapshot of our live demo you can start customizing from. Prarthna can't upload videos in portfolio sectionClosed   Rayden - Creative Portfolio Theme   Updated January 4, 2022 at 4:56pm   2 Most recent comment from Support Team:Hi there,question is where exactly do you want to upload the videos? if it's a video portfolio item it works only with self hosted videos. if you embed videos in the portfolio content, it should ... RINTEGER Not able to add video on slidersClosed   Rayden - Creative Portfolio Theme   Updated December 30, 2021 at 6:33am   6 Most recent comment from Support Team:Hello,When you go from the slider by clicking the title you access the individual portfolio page.This page has a different layout than the normal, default template page. For example the default templ ... Henk Douwe van der Vaart No 'Liquify Slider-template' in the Rayden WordPress-themeClosed   Rayden - Creative Portfolio Theme   Updated December 23, 2021 at 12:59pm   4 Most recent comment from Support Team:No problem Henk mohanad RefundClosed   Rayden - Creative Portfolio Theme   Updated December 19, 2021 at 2:51pm   2 Most recent comment from Support Team:Hello there, can you provide wp admin access in a private comment so we can have a look? Ab Nasim Slider and 404 issueClosed   Niran - Creative Portfolio Theme   Updated December 14, 2021 at 6:58am   5 Most recent comment from Support Team:Hello,- portfolio slug: You can go to customizer -> portfolio settings to change the custom slug 'niran_portfolio'. Just enter your own and after saving the changes go to Settings -> Permal ... Raf This theme is not working on firefox! Its just black screen. How to fix it?Closed   Maestro - Modern Portfolio Showcase WordPress Theme   Updated December 13, 2021 at 9:48am   12 Most recent comment from Support Team:Responded to your other tickets. Damian Bestley Portfolio page is blackClosed   Maestro - Modern Portfolio Showcase WordPress Theme   Updated December 13, 2021 at 9:48am   3 Most recent comment from Support Team:Can you send us wp admin access in a private comment? wp admin login url, admin username and password Maros Map and our clients pc/mobile versionClosed   Rayden - Creative Portfolio Theme   Updated December 7, 2021 at 9:41am   2 Most recent comment from Support Team:Hello,We will respond to your ticket to day - but we are using the private ticket for communication since you provided there admin access credentials. Emmanuel DAURES Bauman - wordpress - video autoplayClosed   Bauman   Updated December 6, 2021 at 7:25am   2 Most recent comment from Support Team:Hello EmmanuelIt requires a bit of a custom work to do that. But if you can send wp admin access with full rights using Appearance -> Editor we can help you with this, we just ask to rate our theme ... Hafez Rastnawi Item Purchase Code not valideClosed   Antro - Creative Portfolio Theme   Updated December 4, 2021 at 6:53pm   9 Most recent comment from Support Team:Hello,Yes, so I had a look and you did well, except I had to replace the hero images for the last two portfolio items so that the webgl showcase would work.http://demo.lusso.sourizzle.com/showcase-web ... Patrick Brandl theme not workingClosed   Rayden - Creative Portfolio Theme   Updated December 4, 2021 at 6:24pm   6 Most recent comment from Support Team:Hello PatrickSo first of all for some reason the portfolio items were not imported. Second, I changed all hero images after import with images coming from your media library (otherwise browser will ... naiara galdos duplicateClosed   Colega - Creative Portfolio Theme   Updated December 1, 2021 at 3:20pm   4 Most recent comment from Support Team:Hi,You can use a plugin for that.for example:https://wordpress.org/plugins/duplicate-post-page-menu-custom-post-type/orhttps://wordpress.org/plugins/post-duplicator/ Olori Lolade Siyonbola Homepage no imagesClosed   Rayden - Creative Portfolio Theme   Updated November 30, 2021 at 10:46am   6 Most recent comment from Support Team:I've replaced several hero images, plz checkTry keeping the hero images same size (height vs width) to avoid stretching