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Public Tickets

Onur video backgroundClosed   Canela - Creative Portfolio Theme   Updated July 7, 2022 at 5:04am   4 Most recent comment from Support Team:Hi thereif it's about the home page liquify slider:http://clapat.ro/themes/canela-wordpress/the theme does not have video background support for slides because the slider is built with WebGL. We ... Mathias View on smartphonesClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated July 5, 2022 at 11:53am   13 Most recent comment from Mathias:Thank you very much for your quick help and kind support. Highly recommended!All the best, Clapat Support! Yameen Yousuf Theme ERRORClosed   Rayden - Creative Portfolio Theme   Updated July 4, 2022 at 7:11am   7 Most recent comment from Support Team:The first section is white section with change header color CSS class so the slight autoscroll of the hero header will cause the change of color of the logo/headeryou can disable hero autoscroll in cu ... Yameen Yousuf Custom CSS is not workingClosed   Rayden - Creative Portfolio Theme   Updated July 4, 2022 at 6:58am   3 Most recent comment from Support Team:Hello,Thanks for sharing Onur e-commerceClosed   Canela - Creative Portfolio Theme   Updated July 4, 2022 at 6:58am   2 Most recent comment from Support Team:Hello,We have not tested or integrated Canela with woocommerce, you may need to make some CSS adjustments to match the look-and-feel of the theme.Another thing that you can do is to add the shop page ... Onur Showcase sliderClosed   Colega - Creative Portfolio Theme   Updated July 1, 2022 at 5:46pm   9 Most recent comment from Support Team:Hello any reasons you want to keep ajax page transitions disabled?https://prnt.sc/UkXKVLWgsiTiI enabled them for now Yameen Yousuf creating a custom linkClosed   Rayden - Creative Portfolio Theme   Updated June 29, 2022 at 2:24pm   7 Most recent comment from Support Team:ok, sounds good 4tsuporte Error certificados sslClosed   Newave - Wordpress Responsive One Page Parallax   Updated June 26, 2022 at 8:28am   2 Most recent comment from Support Team:Hi there,if you can give us more details, what happens exactly, your site does not work on SSL?I get a 404 error when you trying to access the related URLhttps://cooperjpa.com/jacarepagua Caroline Create text code for portfolio itemsClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated June 24, 2022 at 1:37pm   2 Most recent comment from Support Team:Hello Caroline,from your screenshot I assume that you have successfully imported demo data and the only thing left now is to enable the Gutenberg editorif you can provide wp admin access in a private ... Richard 2 lines / ShowcaseClosed   California - A theme for Creatives   Updated June 22, 2022 at 4:43am   2 Most recent comment from Support Team:Hello Richard,in the showcase slider we display the showcase title:https://prnt.sc/LsTz0ipxuerKin the portfolio page we display the hero caption (html content) configurable in the portfolio item optio ... Richard "About" Page - Video HeaderClosed   California - A theme for Creatives   Updated June 22, 2022 at 4:30am   11 Most recent comment from Support Team:Hello Richard,yes, custom CSS:.clapat-counter .number {     color: #000;}.clapat-counter .subject {    color: #999;}change the hex color code and add the code to customizer -> additional CSS Luan I made a wrong purchaseClosed   Bauman   Updated June 20, 2022 at 9:49am   2 Most recent comment from Support Team:Hi there,You can submit a refund request for the HTML template and then buy the WordPress version immediately after.https://themeforest.net/item/bauman-creative-portfolio-theme/25459699We will approv ... Kyle Broken Theme?Closed   Updated June 13, 2022 at 9:00am   13 Most recent comment from Support Team:Hi Kyle,Sorry to hear about and plz accept my condolences.Grenada Container has some attributes that can be set in the right side panel and can help with individual background color and paddings:https ... oligar Ernest Core Plugin errorClosed   Ernest - Creative Portfolio Theme   Updated June 13, 2022 at 5:21am   15 Most recent comment from Support Team:Hello,You have four options there grouped in two categories:classic will display the classic menu on desktop resolutions with lines or dots on responsive (mobile) resolutionsburger - lines or dots (ov ... Ryan Light and Dark projectsClosed   Ernest - Creative Portfolio Theme   Updated June 6, 2022 at 10:08am   6 Most recent comment from Support Team:Hi Ryan,the problem is that you have set an opacity for a section that is causing problems. We corrected the settings for the first section in the page, plz follow the example for the rest of the sect ...