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Public Tickets

Xavi Marin Loading time is very slowClosed   Harington - Creative Portfolio Theme   Updated February 8, 2023 at 3:10pm   2 Most recent comment from Support Team:Hi, this is the speed I got for your site (on a hard refresh Ctrl+F5):https://prnt.sc/qyA4rPH0IpPCwhich is pretty neat. We are using W3 Total Cache to improve speed performance, I see that you are usi ... Danny Remove the preloader for the HTML only versionClosed   Humpton - Creative Portfolio Theme   Updated February 8, 2023 at 2:56pm   2 Most recent comment from Support Team:Hello Danny,Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the expert ... Thomas Theme compatibilityClosed   Updated February 8, 2023 at 6:33am   2 Most recent comment from Support Team:Thank you Thomas for this reminder. The theme actually is compatible with latest WordPress. We update the software version accordingly (in the theme reqs)if you buy the theme, should you have any prob ... Aldo Wordpress Install Demo importClosed   Niran - Creative Portfolio Theme   Updated February 8, 2023 at 2:03am   2 Most recent comment from Support Team:Hi, If you can provide wp admin access we can import demo data free of charge. This will give you a snapshot of our live demo you can start customizing from. Xavi Marin Images not loadingClosed   Harington - Creative Portfolio Theme   Updated February 7, 2023 at 1:11pm   2 Most recent comment from Support Team:Hi, If you import demo data, try replacing hero demo images for ALL portfolio items with images coming from your domain/media library, on some sites the webgl will complain about images coming from a ... Brian optional​ displayed on the homepage SliderClosed   Ernest - Creative Portfolio Theme   Updated February 6, 2023 at 6:02pm   5 Most recent comment from Support Team:Hi Brian,that's correct and you want to keep the ajax page transitions on. Stavros Featured image for portfolioClosed   Harington - Creative Portfolio Theme   Updated February 6, 2023 at 2:29pm   10 Most recent comment from Stavros:Great. Thank you very much for the help. Laure Removing the grey box for image captionClosed   Harington - Creative Portfolio Theme   Updated February 3, 2023 at 3:20pm   8 Most recent comment from Laure:Ok it works, thank you very much !!  Carlos Vera Error en Página Th Green LeafsClosed   Humpton - Creative Portfolio Theme   Updated February 1, 2023 at 6:16pm   6 Most recent comment from Support Team:Hi all done, actually I reconstructed it manually no need for Classic Editor. Niels php template main landing pageClosed   Harington - Creative Portfolio Theme   Updated February 1, 2023 at 1:43pm   3 Most recent comment from Niels:Thank you, solved! Anna Removing an image preview from a cursorClosed   Harington - Creative Portfolio Theme   Updated January 31, 2023 at 7:50pm   7 Most recent comment from Anna:This Worked ! thank you! Jorge Ivorra problem with menu and ajaxClosed   Humpton - Creative Portfolio Theme   Updated January 31, 2023 at 7:03am   42 Most recent comment from Support Team:Hello Jorge, great, thanks for the wp admin access You say: "there is no way to see the elements to be able to edit them, the black screen background with white letters does not allow you to see the s ... Anna Changing the height/size of next hero titleClosed   Harington - Creative Portfolio Theme   Updated January 31, 2023 at 5:33am   2 Most recent comment from Support Team:Hi Anna,you can add the following code in customizer -> additional CSS.uppercase-text .next-hero-title {     font-size: 8vw;    line-height: 8vw; }And basically change just the value of 8 to a s ... Daniel Barrios Mobile ResponsivenessClosed   Newave - Wordpress Responsive One Page Parallax   Updated January 27, 2023 at 11:24pm   3 Most recent comment from Daniel Barrios:Ok, I appreciate the insights. Thank you.  sooukian Change font caseClosed   Harington - Creative Portfolio Theme   Updated January 27, 2023 at 11:20pm   3 Most recent comment from sooukian:Awesome, thank you!