Public Tickets
Jen
Where are fonts?Closed
Munio - Creative Portfolio Theme
Updated December 19, 2022 at 5:14am
4
Most recent comment from Support Team:Hi Jen,
if you can provide wp admin access in a private comment I can show you how (using the installed Easy Google Fonts). Just a few steps required.
gwendal cavelier
Can't update the porfolio pagesClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated December 19, 2022 at 4:06am
2
Most recent comment from Support Team:That's great you managed to solve the problem by yourself. One of the best ways to detect the source of the problem is to inspect the browser console for error messages.
Harman Sahni
theme brokenClosed
Niran - Creative Portfolio Theme
Updated December 17, 2022 at 6:43am
2
Most recent comment from Support Team:Hi, by looking at the screenshot I assume this is about the Harington HTML.Plz contact the author directly regarding the HTML template you bought.
https://themeforest.net/user/clapat
This support for ...
angel
Technical Support Adding VideosClosed
Maestro - Modern Portfolio Showcase WordPress Theme
Updated December 16, 2022 at 5:51am
2
Most recent comment from Support Team:Hello Angel,So the images are taking most of the time to load are two gifs with > 1.5 MB in sizehttps://prnt.sc/v2zwJq4wHMSOyou can install also a plugin such as W3 Total Cache to improve the speed o ...
Theo
Password Protected PageClosed
Humpton - Creative Portfolio Theme
Updated December 15, 2022 at 8:14pm
4
Most recent comment from Support Team:the two css code snippets i ve sent you are dealing first with desktop and second with mobile
javier
EXtremely slow load timesClosed
Squares - Interactive Design Agency Portfolio Wordpress
Updated December 15, 2022 at 4:24am
2
Most recent comment from Support Team:Hello Javier,So I ran your website to the browser's Network tab, the site takes a bit of time to load but what I noticed is that even though the images are not big in size they spend a lot of tim ...
andrea
Custom Theme TEXT colors and sizeClosed
Humpton - Creative Portfolio Theme
Updated December 14, 2022 at 6:13pm
2
Most recent comment from Support Team:Hello Andrea,Since your URL is not available ( I get a coming soon page ) I am using our live demo as examplefor a moving titlehttp://clapat-themes.com/wordpress/humpton/about/Right clicking on it and ...
Theo
Hero Caption SubtitleClosed
Humpton - Creative Portfolio Theme
Updated December 14, 2022 at 2:50pm
2
Most recent comment from Support Team:Hello Theo@media only screen and (max-width: 1466px) { .hero-title, #page-nav .next-hero-title { font-size: 11vw; line-height: 14vw; }}.he ...
Marcus
Browser window scaling issues using chromeClosed
Newave - Wordpress Responsive One Page Parallax
Updated December 14, 2022 at 5:41am
4
Most recent comment from Support Team:Hello Marcus,I think the difference is the background pattern image that you disabled with CSS and perhaps the image similarities in our demo (both b&w)
David
Responsive does not adjust to screen sizeClosed
Aruba - Minimal Ajax WordPress Portfolio Theme
Updated December 12, 2022 at 5:22pm
4
Most recent comment from Support Team:Hi,you are missing a dot (.) before vc_row plz check and try again.ot should be .vc_row
Deryan Monsalve
Gallery doesn't open image on clickClosed
Humpton - Creative Portfolio Theme
Updated December 12, 2022 at 3:44pm
9
Most recent comment from Deryan Monsalve:Yes! it's done... please close
Tim
Website super slowClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated December 12, 2022 at 9:41am
2
Most recent comment from Support Team:Hello Tim,
you can specify the video not to load before playing but this will affect your autoplay (see the Note below the attribute desc):
https://developer.mozilla.org/en-US/docs/Web/HTML/Element ...
Dino Ross
In Harington i cant set an autoplay video for parallax sectionClosed
Humpton - Creative Portfolio Theme
Updated December 5, 2022 at 5:35pm
2
Most recent comment from Support Team:Hello,Plz contact the author directly regarding the HTML template you bought.
https://themeforest.net/user/clapat
This support forum is dedicated only to WordPress themes and we lack the expertise to ...
Reno Looijmans
Menu widget supportClosed
Munio - Creative Portfolio Theme
Updated November 30, 2022 at 9:22am
6
Most recent comment from Support Team:Hi Reno,I don't think it would be that hard to transform those locations into widgetized areas, I think the challenge is to make the CSS adjustments to accommodate the widgets.
Hxii
How to hide next portfolio page on last portfolio bottom?Closed
Colega - Creative Portfolio Theme
Updated November 28, 2022 at 7:26am
2
Most recent comment from Support Team:Hi,Since you are using ajax (therefore you cannot use the element) the only solution I see is to modify the code so that the div project-nav will output the unique post id and in the last portfolio p ...