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Public Tickets

Thomas Bad result with PageSpeed InsightsClosed   Harington - Creative Portfolio Theme   Updated March 1, 2023 at 2:44pm   4 Most recent comment from Support Team:Hello Thomas,Yes, we believe so. For instance, it will help caching images and other content thus reducing the network latency. Avoid minifying since it may break the theme almost all js libraries ar ... Teruaki YANO how to change the order of the items displayed on the showcase slider of the front page.Closed   Colega - Creative Portfolio Theme   Updated March 1, 2023 at 5:51am   7 Most recent comment from Support Team:Ok, not a problem! OMW Map is not workingClosed   Harington - Creative Portfolio Theme   Updated February 28, 2023 at 3:42pm   2 Most recent comment from Support Team:Hi there you have an error in the Google Console:Geocoding Service: This API project is not authorized to use this API.  For more information on authentication and Google Maps JavaScript API services ... Raigan website issueClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated February 27, 2023 at 6:59pm   2 Most recent comment from Support Team:Hello, If you can provide wp admin access in a private comment we can import demo data free of charge. This will give you a snapshot of our live demo you can start customizing from. Justin AJAX loading elementsClosed   Humpton - Creative Portfolio Theme   Updated February 27, 2023 at 9:34am   2 Most recent comment from Support Team:Hi Justin,as you probably know we cannot guarantee any of the third party elements working w/ AJAXCSS styles are usually loaded in the header of the page, dynamic js effects in the footer.When a page ... sofiane le temps de chargementClosed   Humpton - Creative Portfolio Theme   Updated February 27, 2023 at 8:58am   2 Most recent comment from Support Team:Hi there,images take a bit too much time to download which may indicate slow network speed of your server:https://prnt.sc/3-3f9k4K-vXiWe recommend installing and using W3 Total Cache plugin that we ar ... Grégory Aegerter plugin missingClosed   Harington - Creative Portfolio Theme   Updated February 27, 2023 at 8:42am   4 Most recent comment from Support Team:Thank you and we wish you a great week as well. If you have any questions, you know where to find us. Teruaki YANO I can't upload the photos on portfolioClosed   Colega - Creative Portfolio Theme   Updated February 24, 2023 at 12:54am   9 Most recent comment from Teruaki YANO:Thank you for your support.Appreciated.Please have a good weekend.Teru Chiara Malfatto image animationsClosed   Harington - Creative Portfolio Theme   Updated February 23, 2023 at 6:05pm   2 Most recent comment from Support Team:Hello Chiara,1 & 2. can you give us more details? page loaded and images are there:https://www.uovostudio.com/humpton_portfolio/nocciola-amore-mio_packaging/https://prnt.sc/LGDD9BnNKWBiif it's p ... Renato Forster Elementor Internal Error 500Closed   Humpton - Creative Portfolio Theme   Updated February 23, 2023 at 5:48am   2 Most recent comment from Support Team:Hello Renato,Send us wp admin access in a private ticket if possible (login url, admin username and password) so we can have a look and help you further. Carlos Vera Zoom Gallery ViewClosed   Humpton - Creative Portfolio Theme   Updated February 22, 2023 at 4:15pm   3 Most recent comment from Carlos Vera:Ok podeis cerrar el ticket Dũng How to change menu opacity - header. please help me correct or change how can you guide meClosed   Harington - Creative Portfolio Theme   Updated February 22, 2023 at 6:54am   2 Most recent comment from Support Team:I'm not sure if you want to change the opacity of the header or the transparency. Opacity will fade it into background. For exampleheader {    background-color: transparent;    opacity: 0.5;} ... Simon Parkinson Portfolio pages aren't loading with AJAXClosed   Bauman   Updated February 21, 2023 at 5:35am   4 Most recent comment from Support Team:Hello Simon,Yes, it's the compatibility between third party plugins and AJAXAjax page transitions will load the target page content 'container' within the original page therefore the ... Mina Zaki Black overlay on portfolio thumbnailsClosed   Humpton - Creative Portfolio Theme   Updated February 20, 2023 at 5:53pm   6 Most recent comment from Support Team:Thank you Mina for sharing this and I forwarded your suggestion to our web designer. Xavi Marin Icons not workingClosed   Harington - Creative Portfolio Theme   Updated February 20, 2023 at 11:05am   4 Most recent comment from Support Team:Thanks, I was able to login but whenever I try to access/preview the contact page I see the page not found splash screen https://prnt.sc/KMP4FImHXaPl