Public Tickets
Nick Bailey
Next Project linkClosed
Hervin - Creative Ajax Portfolio Showcase Slider Theme
Updated March 29, 2021 at 8:13am
2
Most recent comment from Support Team:Hello Nick,If you want to change the order of the portfolio items navigation, you can go to customizer -> portfolio settings and change the 'Portfolio Items Navigation Order'https://prnt.sc/ ...
Simon
Disable magic cursorClosed
Satelite WordPress Theme
Updated March 27, 2021 at 8:26pm
3
Most recent comment from Simon:Thanks it works perfectly now !
Harith
creative carousel in MobileClosed
Bauman
Updated March 26, 2021 at 7:00am
9
Most recent comment from Harith:Solved. Thanks
MattisSIMON
Youtube Embed magic cursorClosed
Satelite WordPress Theme
Updated March 23, 2021 at 7:49pm
2
Most recent comment from Support Team:Hello MattisIt's because the embedded youtube video is actually embedded in an iframe therefore we cannot detect the mouse enter and mouse leave events there, so we cannot display the circle fol ...
Undercover Design
Section colorClosed
Newave - Wordpress Responsive One Page Parallax
Updated March 23, 2021 at 7:31pm
14
Most recent comment from Support Team:Hi,It has been tested, we mapped all the shortcodes we could to WPBakery elements , individual pages don't have any problems, you have to do this workaround for page sections.
Marian
Unable to find a few options to change stuff on siteClosed
Rayden - Creative Portfolio Theme
Updated March 23, 2021 at 8:55am
2
Most recent comment from Support Team:Hello Marian,I will answer inline to your questions, bolded:1. The images are focused on a point of the image incorrectly or they are cut off incorrectly. Can I change the focus point of the image? Ex ...
Vidoje
Problem with Portfolio ItemsClosed
Rayden - Creative Portfolio Theme
Updated March 23, 2021 at 8:20am
2
Most recent comment from Support Team:Hello,1. It is not recommended, as a general practice, having videos autoplaying on mobile (and taking in consideration different data mobile plans and different networks streaming speeds). Also, th ...
Yaroslav
Default black contentClosed
Updated March 23, 2021 at 7:46am
4
Most recent comment from Support Team:Hello Yaroslav,you are right, my mistake, I was actually referring to a different theme - you can open header.php and then change the line 30 from$grenada_bknd_color = 'dark-content';to$gr ...
SUCCESS PROD
HomepageClosed
Rayden - Creative Portfolio Theme
Updated March 22, 2021 at 2:27pm
2
Most recent comment from Support Team:Hi there,if you want to link pages to the items from parallax slider that requires custom work - plus the portfolio items being replaced by custom URLs will still show in the bottom portfolio navigati ...
Wesley
Failed to import demo dataClosed
Rayden - Creative Portfolio Theme
Updated March 18, 2021 at 2:31pm
11
Most recent comment from Support Team:And we fixed your importhttps://dev.renascenthealth.co.za/
Zaheer Ernest
MobileClosed
Bauman
Updated March 16, 2021 at 7:37pm
3
Most recent comment from Zaheer Ernest:Problem solved. Thank you.
Diana Bartolić
Problems with seting up the themeClosed
Munio - Creative Portfolio Theme
Updated March 16, 2021 at 2:12pm
9
Most recent comment from Support Team:The PageLayer plugin is still activehttps://prnt.sc/10najfq
Sebastian
Slider not showing on mainpageClosed
Newave - Wordpress Responsive One Page Parallax
Updated March 15, 2021 at 9:12am
7
Most recent comment from Support Team:Hello,if you are using the fourth version of the menu in appearance -> theme options -> header options
Niklas
Showcase Slider Demo Content doesnt workClosed
Rayden - Creative Portfolio Theme
Updated March 14, 2021 at 5:51pm
4
Most recent comment from Niklas:Okay it worked, i changed all sources of all portfolios, now the pics of all portfolios are visible! Thanks for the support anyways!
Kristel Van Rode
loading issues on chromeClosed
Colega - Creative Portfolio Theme
Updated March 12, 2021 at 7:28pm
2
Most recent comment from Support Team:Hello Kristel,On a hard refresh I get in chrome a loading time of 3.8 shttps://prnt.sc/10jw3nn