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Public Tickets

Stephen editing hedingClosed   Humpton - Creative Portfolio Theme   Updated October 25, 2022 at 4:50pm   13 Most recent comment from Support Team:Hello Stephen,For Humpton plz look in/js/scripts.js an /core/js/common.js for scroll triggers and the dom elements they are attached to, for example:https://prnt.sc/MvgzeE_hGUjDthis will create a scro ... Olly Content doesn't loadClosed   Colega - Creative Portfolio Theme   Updated October 25, 2022 at 5:21am   2 Most recent comment from Support Team:Hi there, have you tried disabling the ajax page transitions in customizer -> general settings? Raphael Withnell Preloader and cursorClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated October 24, 2022 at 9:39am   2 Most recent comment from Support Team:Hello Raphael,Yes, you can change the structure of the preloader in header.php lines 15 to 26 https://prnt.sc/CZJI4RDmsRBwof course, 'percentage' and 'trackbar' have animations as ... ABDUL SAMEE The hamburger menu doesn't appear on mobile when viewing a projectClosed   Satelite WordPress Theme   Updated October 19, 2022 at 3:35am   2 Most recent comment from Support Team:Hello Abdul,Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the expert ... Lorenzo Decentered preloader text on iOSClosed   Humpton - Creative Portfolio Theme   Updated October 18, 2022 at 1:14pm   6 Most recent comment from Support Team:Dear Lorenzo,this cSS@media only screen and (max-width: 479px){   .preloader-intro {        font-size: 10vw;        line-height: 14vw;        height: 14vw;    }}should work well on bot ... Lorenzo Bug with switching post on iOSClosed   Humpton - Creative Portfolio Theme   Updated October 18, 2022 at 9:47am   7 Most recent comment from Lorenzo:It would be worse, as it is a big buggy on iOS with the URL bar...Maybe you could improve the experience by taking the acceleration of the scroll into account. (for smooth scroll on mobile only)It wo ... rebecca rinaldi general final fixesClosed   Andra - Photography Portfolio WordPress Ajax Theme   Updated October 13, 2022 at 6:39pm   14 Most recent comment from Support Team:Hello,let's take the problems one by onefirst of all the background is solved. For examplehttps://www.rebeccarinaldi.it/lifestyle-product-photography-snail-ukulele/Regarding the gallery border I ... Thamer Remove Arrows From Parallax SliderClosed   Newave - Wordpress Responsive One Page Parallax   Updated October 13, 2022 at 4:28pm   2 Most recent comment from Support Team:Hello, try.bx-prev, .bx-next {    display: none;}instead josh Rayden Functionality PluginClosed   Rayden - Creative Portfolio Theme   Updated October 11, 2022 at 5:23am   4 Most recent comment from Support Team:Hello Josh, Let's take Cheryl Walsh as example https://revo.studio/rayden_portfolio/cheryl-walsh/ Now there is an error with the .mp4 file ( it's gone, http error code 404) https://prnt.sc/n ... Johannes Mayrhofer Carousel SliderClosed   Humpton - Creative Portfolio Theme   Updated October 10, 2022 at 2:04pm   5 Most recent comment from Support Team:Hello,The trouble are the images again, they are too short for the slider width therefore the gaps, as they don't cover the slider's width.Also there is a small gap of 100px you can change i ... Johannes Mayrhofer box size parallaxClosed   Humpton - Creative Portfolio Theme   Updated October 10, 2022 at 1:44pm   8 Most recent comment from Support Team:Hello Johannes, trouble was mainly with image, it was to short in width for full width.So plz resize your image and set the container section as full width in its options.to decrease the parallax view ... tommaso poli Portfolio item optionClosed   Colega - Creative Portfolio Theme   Updated October 10, 2022 at 4:34am   4 Most recent comment from Support Team:Hello,Aruba High Speed Cache is the problem, I disabled it and now you are able to save the posts and portfolio items. The reason you could not see the new portfolio item is because it did not have a ... Louise Javascript issueClosed   Rayden - Creative Portfolio Theme   Updated October 7, 2022 at 4:33pm   9 Most recent comment from Support Team:Hi Louise,first and foremost, any reasons you are not using the Gutemberg editor? Second, if you opt for the classic editor you could use the text editor instead of visual:https://prnt.sc/zZnbWofKfCs ... angel Wordpress Template supportClosed   Maestro - Modern Portfolio Showcase WordPress Theme   Updated October 7, 2022 at 8:42am   2 Most recent comment from Support Team:That should go automatically to the next portfolio page, in the forward or reverse chronological order, you don't have to do anything.if you have a reorder plugin such as Post Type Order try dis ... Johannes Mayrhofer Portfolio filterClosed   Humpton - Creative Portfolio Theme   Updated October 7, 2022 at 7:20am   10 Most recent comment from Support Team:Hello JohannesSo once gainhttps://www.moregraphics.at/unser-showroom/here you have filters because it's the portfolio page templatehttps://www.moregraphics.at/unsere-projekte-neu/here you don ...