Comments Angela started the conversationMarch 29, 2023 at 11:15amHi,If you enable smooth scrolling, the footer automatically appears in the header.What's going on? Not any difference in the code. We can't fix it.You have access to the website of other tickets on other occasionsCiao!ÁngelaAttached files: Captura de pantalla 2023-03-29 a las 13.13.14.png Support replied privatelyAngela repliedApril 11, 2023 at 6:58amHi,Did you see anything? I can see the error is still there.Please tell us something,Than you,Ángela Angela replied privately Support replied privately 1,802Support repliedApril 14, 2023 at 9:44amHi Angela, We have just checked your website and have navigated through the pages. The footer appears to be fine, located at the bottom of each page. Have you resolved the issue? Please let us know. Best regardsThank you. Clapat Support https://www.clapat.com/ Review Envato Item Support PolicyAngela repliedApril 17, 2023 at 7:17amHi!The error only appears when you enable Smooth Scrolling. Did you try to activate it from the theme options?The client wants this effect but we can not activated because of the footer.Regards,ÁngelaAngela repliedApril 19, 2023 at 6:20amHi!Did you see the error? Regards, Ángela 1,802Support repliedApril 19, 2023 at 8:12amHi Angela, yes, we will process your ticket todayThank you. Clapat Support https://www.clapat.com/ Review Envato Item Support PolicyAngela repliedApril 19, 2023 at 8:13amGreat.I hope everything is corrected.Regards, Ángela 1,802Support repliedApril 19, 2023 at 1:20pmHi Angela,This is actually a malformed HTML:https://prnt.sc/qooPcdciCNy4You added an extra closing </div>Corrected it and everything should be in orderThank you. Clapat Support https://www.clapat.com/ Review Envato Item Support PolicyAngela repliedApril 21, 2023 at 7:12amGreat, Thank you!Regards, Ángela Sign in to reply ...
Hi,
If you enable smooth scrolling, the footer automatically appears in the header.
What's going on? Not any difference in the code.
We can't fix it.
You have access to the website of other tickets on other occasions
Ciao!
Ángela
Attached files: Captura de pantalla 2023-03-29 a las 13.13.14.png
Hi,
Did you see anything? I can see the error is still there.
Please tell us something,
Than you,
Ángela
Hi Angela,
We have just checked your website and have navigated through the pages. The footer appears to be fine, located at the bottom of each page. Have you resolved the issue? Please let us know.
Best regards
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Hi!
The error only appears when you enable Smooth Scrolling.
Did you try to activate it from the theme options?
The client wants this effect but we can not activated because of the footer.
Regards,
Ángela
Hi!
Did you see the error?
Regards,
Ángela
Hi Angela, yes, we will process your ticket today
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Great.
I hope everything is corrected.
Regards,
Ángela
Hi Angela,
This is actually a malformed HTML:
https://prnt.sc/qooPcdciCNy4
You added an extra closing </div>
Corrected it and everything should be in order
Thank you.
Clapat Support
https://www.clapat.com/
Review Envato Item Support Policy
Great, Thank you!
Regards,
Ángela