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Public Tickets

Carlos Vera Errores en Página de contactoClosed   Humpton - Creative Portfolio Theme   Updated January 19, 2023 at 5:54pm   2 Most recent comment from Support Team:Hi Carlos,First of all I don't see any map here:https://web.soluwater.com/contacto/In any case if you add it you need to have the google maps api key in customizer -> map settingsYou should add ... Simon Parkinson Delaying animations until after AJAX page loadClosed   Bauman   Updated January 19, 2023 at 4:26pm   2 Most recent comment from Support Team:Hello Simon,without dwelling too much in technicalities, the animations may not work properly when ajax is enabled.All the animations require some js initalisation usually in the footer in an enqueued ... Laure Change pictures that overlay textClosed   Harington - Creative Portfolio Theme   Updated January 19, 2023 at 3:20pm   4 Most recent comment from Support Team:Hi Laure,1. you select the header block and then 'Edit as HTML'https://prnt.sc/CKrIUYcKIw4eyou change the URLs of the images https://prnt.sc/NrWafXAAQMfZand then switch back to Edit Visuall ... Shane Shirley Navigation not working on mobileClosed   Newave - Wordpress Responsive One Page Parallax   Updated January 19, 2023 at 5:52am   19 Most recent comment from Support Team:Sure, to answer your question that specific plugin was injecting the CSS code that was altering the header behavior. Not sure where exactly that CSS code is stored in the plugin settings, however this ... Carlos Vera Editar showcase sliderClosed   Humpton - Creative Portfolio Theme   Updated January 18, 2023 at 3:39pm   8 Most recent comment from Carlos Vera:Ok muchas gracias por el soporte!!! Niels urls and linksClosed   Harington - Creative Portfolio Theme   Updated January 18, 2023 at 3:16pm   5 Most recent comment from Support Team:For the headings you have CSS class has-mask-fill Talha ShowcaseClosed   Canela - Creative Portfolio Theme   Updated January 18, 2023 at 2:39pm   15 Most recent comment from Support Team:Hi,you can add.swiper-pagination-bullet .title {     font-size: 9vw;     line-height: 10vw;}in customizer -> additional CSS and change the values (make them smaller for example). You can enable ... Niels Categorie FilterClosed   Harington - Creative Portfolio Theme   Updated January 17, 2023 at 3:31pm   3 Most recent comment from Niels:Thank you for sharing. This is already helpful! Studio Reduzieren Your Website "clapat-themes.com" is broken ?Closed   Harington - Creative Portfolio Theme   Updated January 17, 2023 at 3:01pm   2 Most recent comment from Support Team:Hello! and thank you for pointing this to us, we really appreciate it.Our site is https://www.clapat.comand clapat-themes.com is actually work in progress we don't have a SSL certificate installe ... Talha kaydırıcı siyah ekran kalıyorClosed   Canela - Creative Portfolio Theme   Updated January 15, 2023 at 3:48pm   12 Most recent comment from Support Team:Hi there,Support is available Monday to Friday.this is the error I'm getting when trying to access your website:https://prnt.sc/4gW6_74Vf9yUYou can set the map parameters in customizer -> map set ... Ryan Repeating the affect you have on your demo siteClosed   Wizzaro   Updated January 13, 2023 at 7:02pm   8 Most recent comment from Ryan:You and your team rock. Thank you so much and I hope you have an amazing 2023! Aras Posts images wrong dimensionsClosed   Humpton - Creative Portfolio Theme   Updated January 11, 2023 at 1:41pm   9 Most recent comment from Aras:Thank you for the solution! :) Sylvain Speed score is very bad on pagespeedClosed   Ernest - Creative Portfolio Theme   Updated January 7, 2023 at 6:42pm   2 Most recent comment from Support Team:Hello SylvainI would not use the Google SPeed as a good indicator since it also reports WordPress files. The theme as you know runs and it is implemented on the WordPress platform. Much more useful is ... Constantinos Chinopoulos Aruba CSSClosed   Aruba - Minimal Ajax WordPress Portfolio Theme   Updated January 7, 2023 at 6:24pm   2 Most recent comment from Support Team:Hello Constantinos,Sorry about that, plz add in customizer -> additional CSS.clapat-button.outline {    background-color: transparent;    border: solid 3px #000;    color: #000;}.clapat-button.o ... Kyle Slider background not changing until second tapClosed   Updated January 10, 2023 at 12:55pm   3 Most recent comment from Support Team:Hello Kyle,as I discussed with our web designer, changing the slider image occurs on hover (design feature) and the equivalent on mobile for hover is the tap. That's why this behavior. To chang ...