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Public Tickets

Thomas Theme compatibilityClosed   Updated February 8, 2023 at 6:33am   2 Most recent comment from Support Team:Thank you Thomas for this reminder. The theme actually is compatible with latest WordPress. We update the software version accordingly (in the theme reqs)if you buy the theme, should you have any prob ... Aldo Wordpress Install Demo importClosed   Niran - Creative Portfolio Theme   Updated February 8, 2023 at 2:03am   2 Most recent comment from Support Team:Hi, If you can provide wp admin access we can import demo data free of charge. This will give you a snapshot of our live demo you can start customizing from. Xavi Marin Images not loadingClosed   Harington - Creative Portfolio Theme   Updated February 7, 2023 at 1:11pm   2 Most recent comment from Support Team:Hi, If you import demo data, try replacing hero demo images for ALL portfolio items with images coming from your domain/media library, on some sites the webgl will complain about images coming from a ... Brian optional​ displayed on the homepage SliderClosed   Ernest - Creative Portfolio Theme   Updated February 6, 2023 at 6:02pm   5 Most recent comment from Support Team:Hi Brian,that's correct and you want to keep the ajax page transitions on. Stavros Featured image for portfolioClosed   Harington - Creative Portfolio Theme   Updated February 6, 2023 at 2:29pm   10 Most recent comment from Stavros:Great. Thank you very much for the help. Laure Removing the grey box for image captionClosed   Harington - Creative Portfolio Theme   Updated February 3, 2023 at 3:20pm   8 Most recent comment from Laure:Ok it works, thank you very much !!  Carlos Vera Error en Página Th Green LeafsClosed   Humpton - Creative Portfolio Theme   Updated February 1, 2023 at 6:16pm   6 Most recent comment from Support Team:Hi all done, actually I reconstructed it manually no need for Classic Editor. Niels php template main landing pageClosed   Harington - Creative Portfolio Theme   Updated February 1, 2023 at 1:43pm   3 Most recent comment from Niels:Thank you, solved! Anna Removing an image preview from a cursorClosed   Harington - Creative Portfolio Theme   Updated January 31, 2023 at 7:50pm   7 Most recent comment from Anna:This Worked ! thank you! Jorge Ivorra problem with menu and ajaxClosed   Humpton - Creative Portfolio Theme   Updated January 31, 2023 at 7:03am   42 Most recent comment from Support Team:Hello Jorge, great, thanks for the wp admin access You say: "there is no way to see the elements to be able to edit them, the black screen background with white letters does not allow you to see the s ... Anna Changing the height/size of next hero titleClosed   Harington - Creative Portfolio Theme   Updated January 31, 2023 at 5:33am   2 Most recent comment from Support Team:Hi Anna,you can add the following code in customizer -> additional CSS.uppercase-text .next-hero-title {     font-size: 8vw;    line-height: 8vw; }And basically change just the value of 8 to a s ... Daniel Barrios Mobile ResponsivenessClosed   Newave - Wordpress Responsive One Page Parallax   Updated January 27, 2023 at 11:24pm   3 Most recent comment from Daniel Barrios:Ok, I appreciate the insights. Thank you.  sooukian Change font caseClosed   Harington - Creative Portfolio Theme   Updated January 27, 2023 at 11:20pm   3 Most recent comment from sooukian:Awesome, thank you! gwendal cavelier hyper link cssClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated January 27, 2023 at 4:51pm   4 Most recent comment from Support Team:Hi plz add the code not there but to Appearance -> Customizer -> Additional CSS .light-content a {         color: #ffffff; } Gabriela Dias MISSING FILEClosed   ClaPat - Creative Masonry Blog WordPress   Updated January 27, 2023 at 2:02pm   2 Most recent comment from Support Team:Hello GabrielaEleven - Responsive One Page Parallax Templateis not a WordPress theme, it is a html template, you should ask for a refund and check our portfolio maybe you will find a theme you are in ...