Okay

Public Tickets

Abhishek How to install demo dataClosed   Humpton - Creative Portfolio Theme   Updated August 10, 2023 at 2:23pm   2 Most recent comment from Support Team:Hi there, If you can provide wp admin access in a private comment we can import demo data free of charge. This will give you a snapshot of our live demo you can start customizing from. Plz also specif ... Alberto How to manage font sizeClosed   Serano - Creative Portfolio Theme   Updated August 10, 2023 at 8:29am   5 Most recent comment from Alberto:Perfect! Thanks a lot. Alberto Brian Andreychek Main slider/hero imageClosed   Newave - Wordpress Responsive One Page Parallax   Updated August 10, 2023 at 6:05am   7 Most recent comment from Support Team:Hi BrianI think it's more appropriate to say that you have missed a step. But that's okay I admit is easy to confuse Main Page vs Home/Header Section maybe also we should be more clear in ... Gle iDaemon google map marker didn't showClosed   Humpton - Creative Portfolio Theme   Updated August 9, 2023 at 6:31pm   2 Most recent comment from Support Team:Hi there,Can't tell from the source code but try to make it small image, something like 50x50 pixels? Is it like that? Kristin Demo Theme Not VisibleClosed   Harington - Creative Portfolio Theme   Updated August 6, 2023 at 5:23pm   11 Most recent comment from Kristin:Sorry for my late reply, didn't get a chance to come here and say that late one day I was able to see the different collumns and widgets and able to add more as well. Not sure if your team did th ... Felix Import demo data ElementorClosed   Harington - Creative Portfolio Theme   Updated August 5, 2023 at 4:37pm   15 Most recent comment from Felix:Thank you very much! ARCHER Website not showing up on Google SearchClosed   Humpton - Creative Portfolio Theme   Updated August 4, 2023 at 5:36pm   2 Most recent comment from Support Team:Hi there,This is more of a SEO problem that is not really our expertise as we focus more on theme developmentYour site does show up on google searchhttps://prnt.sc/fLfrsFqkOJGnThe general pb with the ... salman no demo content fileClosed   Bauman   Updated August 4, 2023 at 8:36am   2 Most recent comment from Support Team:Hi there,The demo data is in the main archive, in the demo-data folder. Not in the wordpress theme folder itself.If you can provide wp admin access we can import demo data free of charge. This will gi ... domenico 9aaacdbc-e2b8-405e-b27d-9f8607a20839Closed   Canela - Creative Portfolio Theme   Updated August 4, 2023 at 8:16am   2 Most recent comment from Support Team:Hello Domenico,Is this related ti the HTML template or the WordPress theme - I cannot tell because the site does not workhttps://prnt.sc/dus5c58kZx5T Megan Adding in an automatically starting video parallax with no audio into a portfolio pageClosed   Munio - Creative Portfolio Theme   Updated August 2, 2023 at 4:45pm   3 Most recent comment from Support Team:Hi MeganSorry for my late reply - there is no autoplay option in our shortcode but you can try a video plugin or a video embed block. You can disable the hero section entirely (check also the option ... Albert Not optimisationClosed   Harington - Creative Portfolio Theme   Updated August 1, 2023 at 10:42am   7 Most recent comment from Albert:all optimization settings were also revised on the server. any attempts did not affect the speed of the theme Luciana Mobile - Layout breaksClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated August 1, 2023 at 5:44am   2 Most recent comment from Support Team:Hi Luciana,from the site link you have sent I realize that you bought Hervin HTMLPlz contact the author directly regarding the HTML template https://themeforest.net/user/clapat This support forum is d ... Megan Website not showing on mobileClosed   Munio - Creative Portfolio Theme   Updated July 31, 2023 at 6:44pm   7 Most recent comment from Megan:Oh brilliant, thanks so much! Megan Adding navigation section to portfolio pageClosed   Munio - Creative Portfolio Theme   Updated July 31, 2023 at 6:30pm   11 Most recent comment from Megan:That worked perfectly. Thank you so much! Manish Resizing portfolio thumbnailsClosed   Humpton - Creative Portfolio Theme   Updated August 1, 2023 at 10:03am   3 Most recent comment from Support Team:Hi,Do you want to decrease the size of the larger thumb and increase the size of the smaller thumb? Please provide us with more details to better understand your request. Thanks.