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Public Tickets

Lena Menu link disabled when the parent has sub-menu items on mobileClosed   Harington - Creative Portfolio Theme   Updated April 13, 2023 at 3:34pm   4 Most recent comment from Support Team:Hi Lena,just tested on my android phone, test case:go to the url, then press the mobile menu, then press Home to expand it and then click on one of the submenu links which opened the corresponding pag ... Jose Elementor builderClosed   Humpton - Creative Portfolio Theme   Updated April 12, 2023 at 4:54pm   2 Most recent comment from Support Team:Hello Jose,if you already imported demo content or you are about to, a clean WordPress install is highly recommended. Plz provide wp admin access in a private comment and we can import demo data fre ... Vai Disable Google MapsClosed   Rayden - Creative Portfolio Theme   Updated April 12, 2023 at 10:17am   3 Most recent comment from Vai:Thanks for a fast response. Net Subject: Request for font and color support on Wordpress templateClosed   Humpton - Creative Portfolio Theme   Updated April 12, 2023 at 9:27am   2 Most recent comment from Support Team:Hello, as you probably know you can change the fonts of most elements with Humpton, you need to install the Custom Fonts plugin. Then you will see a new section customizer, Typography allowing you to ... Julien Menard SHARE PROJECTClosed   Harington - Creative Portfolio Theme   Updated April 7, 2023 at 4:36pm   4 Most recent comment from Support Team:Hello Julien, not a problem. If you like our theme and our services in general plz don't forget to rate it. carlos vicente install theme in wordpressClosed   Humpton - Creative Portfolio Theme   Updated April 6, 2023 at 4:50pm   6 Most recent comment from Support Team:We refunded the money for the HTML template Alexandre Demo installClosed   Newave - Wordpress Responsive One Page Parallax   Updated April 5, 2023 at 6:39pm   33 Most recent comment from Support Team:Ok Alexandre, let us know how it goes Paolo Portfolio templateClosed   Humpton - Creative Portfolio Theme   Updated April 5, 2023 at 9:30am   2 Most recent comment from Support Team:Hello Paolomy answers inline, bolded:1)I would like to know how to edit a page which is based on the Portfolio Template so that also the content is editable with elementor. I need to have a homepage w ... Mathis Corrupted BlocClosed   Harington - Creative Portfolio Theme   Updated April 4, 2023 at 5:32pm   2 Most recent comment from Support Team:Hi Mathis if you can provide wp admin access in a private comment so we can have a look. Egemen Hosted Video EmbedClosed   Harington - Creative Portfolio Theme   Updated April 4, 2023 at 2:54am   2 Most recent comment from Support Team:You should provide direct links to videos (.mp4 and .webm) for example you could store them in your media library or on a CDNif you still have difficulties plz provide wp admin access and give us more ... Brent Showcase not loading properlyClosed   Humpton - Creative Portfolio Theme   Updated April 3, 2023 at 4:02pm   5 Most recent comment from Brent:Thank you - very impressed by your rapid and effective support!Problem is fixed! Angela Portfolio disappearedClosed   Humpton - Creative Portfolio Theme   Updated April 3, 2023 at 5:05am   4 Most recent comment from Support Team:Hi Angela, you should not worry about that. That tab in case of portfolio items is a placeholder. What matters is actually the second tab in Page editing:https://prnt.sc/zhoqmwwuh7ix Luciana The template as an errorClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated April 2, 2023 at 3:09pm   2 Most recent comment from Support Team:Hi Luciana,Plz contact the author directly regarding the HTML template you bought. https://themeforest.net/user/clapat This support forum is dedicated only to WordPress themes and we lack the experti ... Raphael Withnell Remove clic in carrousselClosed   Hervin - Creative Ajax Portfolio Showcase Slider Theme   Updated March 30, 2023 at 3:24pm   2 Most recent comment from Support Team:Hi Raphael,Try adding#showcase-carousel-slider .outer .title {    pointer-events: none;    cursor: default;}in customizer -> additional CSS Adam Change pictures in the text hover effectClosed   Harington - Creative Portfolio Theme   Updated March 30, 2023 at 3:01pm   6 Most recent comment from Support Team:Hi Adam.when you go an edit the page try editing the block as HTML:https://prnt.sc/jNG6APvvsPv_then you will see a span with class has-hover-image and data-img as attribute, these are the two element ...